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Website owners, marketing executives and key decision employees that their task is to increase ROI from their website and understand the value a marketing automation tool can add into their strategy.
Designed for businesses of all sizes looking to build and grow the online presence.
This is especially useful for small businesses like ours who do not have the capacity for 24/7 chat support, and want to provide a nice widget for email-first support.
Customer service was surprisingly unpleasant. I was very shocked that someone thought it would be okay to speak to a customer that way.
Hey Oliver has been wonderful for helping my business track customers and convert them into recurring customers.
I am regularly logged out. I log in the morning, set myself to AVAILABLE for the chat feature, but the system times out and logs me out, so I end up missing inquiries from customers.
Easy to use with an amazing "Client Success" team. The tool provides all the features we needed.
What is missing from the tool is a social media monitoring feature.
So far it has been amazing to be able to target individuals and their exact interests (specific services based on the pages they view on our site, for instance).
With marketing automation, if you make a mistake as a beginner, it can be amplified to your entire audience before you realize it.
It was my first experience building a website and everything worked like a charm and left me really happy with the final result.
Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.
M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.
There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.
Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.
It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.
I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.
Absolutely awful customer service and support when things go wrong (which they do, daily).
Hey Oliver
Wix
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