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Website owners, marketing executives and key decision employees that their task is to increase ROI from their website and understand the value a marketing automation tool can add into their strategy.
Businesses of any size & type who are looking to advertise online.
This is especially useful for small businesses like ours who do not have the capacity for 24/7 chat support, and want to provide a nice widget for email-first support.
Customer service was surprisingly unpleasant. I was very shocked that someone thought it would be okay to speak to a customer that way.
Hey Oliver has been wonderful for helping my business track customers and convert them into recurring customers.
I am regularly logged out. I log in the morning, set myself to AVAILABLE for the chat feature, but the system times out and logs me out, so I end up missing inquiries from customers.
Easy to use with an amazing "Client Success" team. The tool provides all the features we needed.
What is missing from the tool is a social media monitoring feature.
So far it has been amazing to be able to target individuals and their exact interests (specific services based on the pages they view on our site, for instance).
With marketing automation, if you make a mistake as a beginner, it can be amplified to your entire audience before you realize it.
Google Ads is a fantastic tool for Ad and SEO management. It allows you to target any cohort or geographic with fantastic results delivering the conversion you are looking for.
The worst drawback about Google Adwords are the expensive ads. This platform is easily the most paid one and for a lower standard country this might be a problem.
Overall my experience has be excellent for myself and clients. The analytic reports help me better understand why certain campaigns run successfully and why some don’t.
Limitations on the ads that can be used. Sometimes they suspend accounts due to fraudulent activity when it was just created.
This is a win -win- win situation for all parties involved - the publisher, yourself and of course Google Ads. Having a website approved by google ads to display ads on it is such a great priviledge.
Overall, negative experience. Very unprofessional platform.
Plus, I love how I can track the performance of my ads in real time. It's pretty cool to see how many clicks and conversions my ads are getting, and it helps me make better decisions for my campaigns.
The UI feels somewhat clunky at times and lead to some data loss on a few occasions.
Jennifer D.: Hi, I'm Jennifer. I'm a controller. I give Lightspeed a value of two out of five. For more reviews, hit click below. I'm the financial controller at a power motorsports dealership. I use it every day being the controller, so my method of payments, all the cash and checks that come into the account, making payments out to vendors and invoices, tracking deals, doing major unit inventory, parts and accessories. Lightspeed is really good for the everyday users that don't have an accounting background or a bookkeeping background. My sales staff and service staff just click on icons that are easy to use, on how to add parts to a sale or a major unit inventory. It's easy because it can connect one unit to everything throughout the whole process of the sale. So I can look up a unit or a deal and see what's going on with it and see where everybody stands with it. Lightspeed, on its ongoing maintenance, is expensive. It's a monthly fee, which is not the best thing going, but it does keep you updated with Price Books. The other downside to Lightspeed is getting any help. Yesterday, I spent an hour and 20 minutes on hold. Today, I spent three hours on hold, waiting for one person to ask a question to solve the problem. If you don't get to the right department, they'll transfer you over but you're starting from scratch again, being on hold.
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