# Compare Reputation vs YouScan 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare YouScan and Reputation based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167624-173036/Reputation-com-vs-YouScan

---

# YouScan vs Reputation Features and Cost Comparison

Last updated April 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

YouScanReputation2/4 selected

[YouScan](https://www.capterra.com/p/173036/YouScan/)[4.9 (114)](https://www.capterra.com/p/173036/YouScan/reviews/)

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/)

[## YouScan](https://www.capterra.com/p/173036/YouScan/)[4.9 (114)](https://www.capterra.com/p/173036/YouScan/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

114

Neutral

0

Negative

0

[## Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [184 reviews](#user-reviews)

Positive

165

Neutral

9

Negative

10

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,106 reviews from social media monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Automated Publishing

NA

Social Media Integration

4.9

Multi-Channel Data Collection

4.8

Activity Tracking

4.3

Content Library

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Automated Publishing

4.9

Social Media Integration

\--

Multi-Channel Data Collection

4.7

Activity Tracking

\--

Content Library

NA

User satisfaction

User satisfaction

4.9

User reviews[114](https://www.capterra.com/p/173036/YouScan/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

5.0

User satisfaction

4.4

User reviews[184](https://www.capterra.com/p/167624/Reputation-com/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$499Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Brands, agencies, SMBs and startups

Best for

Designed for multi-location brands looking to build and maintain an online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more.

## User reviews

Pros & cons

AS

Ann S.

Senior Analyst

> "The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7129971)

SF

Shea F.

Senior Account Manager

> "It was also hard to wrap my head around YouScan's version of wildcarding, which is automatically applied to any keyword that's not in quotations."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___6879168)

LJ

Lubica J.

Senior Expert Market Intelligence

> "YouScan supports multilingual analysis through built‑in translation, enabling cross‑market analysis in English and reducing dependency on local‑language..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7114697)

SF

Shea F.

Senior Account Manager

> "My only complaint about YouScan is the user interface for writing queries, which could be improved."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___6879168)

VU

Valdir U.

COO

> "YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7068074)

SS

Sage S.

Social Media Strategy Diretor

> "I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7010844)

Jack F.

Researching and Analytics Consultant

> "With YouScan granting us access to TikTok data, we are able to consistently stay on top of the latest trends and flag important conversations happening in the..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7148469)

GG

Giancarlo G.

Research

> "There is some problems with no recollecting specific data."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7099165)

Jack F.

Researching and Analytics Consultant

> "We use a variety of listening tools in our work, depending on the client and the type of project but because TikTok has become so hard to ignore if you’re..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7148469)

Sarah S.

Social Media Strategist

> "Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7012289)

LJ

Lubica J.

Senior Expert Market Intelligence

> "Targeting consumer‑generated content is easier: Filters—especially Word of Mouth—are valued for focusing on authentic consumer conversations and reducing noise."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7114697)

VN

Viktor N.

CTO

> "You have to pay for the volume of search results ;)"

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___6868770)

Leoné V.

Insights Manager

> "The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7040273)

DH

Dana H.

Associate Manager, Social Media

> "Platform has a steep learning curve if you aren't in it every day. "

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___6870125)

Filipe P.

CEO

> "The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7091386)

Sarah S.

Social Media Strategist

> "I would not recommend it for team members who have a hard time learning new technology."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7012289)

Jack F.

Researching and Analytics Consultant

> "Our work changes from project to project, so it helps when a tool keeps adding new features and expanding what it can do."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___7148469)

VK

Vladyslav K.

Analyst

> "The reach rate isn\`t correct."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___4626776)

SF

Shea F.

Senior Account Manager

> "Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which..."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___6879168)

NZ

Norman Z.

Senior analyst

> "In some cases, which include big amounts of data, current API restrictions may cause unexpected and non-desired obstacles during data collection and processing."

[See full review](https://www.capterra.com/p/173036/YouScan/#Capterra___2472810)

[View Reviews](https://www.capterra.com/p/173036/YouScan/reviews/)

ML

Mor L.

Senior Presales Engineer

> "I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___6648114)

VR

Verified Reviewer

Social Media, Influencer & Community Manager

> "There are certainly flaws - for example, how some of the numbers are calculated, some of the broader customer support tickets aren't always dealt with properly (it does..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4948710)

BD

Brian D.

Marketing Coordinator

> "I am happy to be able to compare and contrast our various properties on the basis of their number and quality of reviews."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5069621)

AN

Ana N.

olm

> "only thing I did not like was the facebook integration to be able to communicate/ message/ respond to reviews and comments from customers"

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4574412)

RU

Randy U.

Regional Marketing & Training Director

> "The product is made keeping up with social media, generating the content, and scheduling posts simple for all the onsite teams and me I train."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3652843)

FN

Felicia N.

Marketing Director

> "I dont think my day to day operations would flow easily without reputation."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5044083)

AB

Amanda B.

marketing

> "Our team like the review management features and monitoring capabilities."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4830196)

DE

Don E.

Digital Marketing Director

> "from time to time their access to specific review dashboards gets cancelled. "

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3299607)

MP

Melissa P.

Owner Loyalty Manager

> "The features that are most impactful, is having the ease and ability to be able to text are customer with survey and review links."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342)

MP

Melissa P.

Owner Loyalty Manager

> "There is really nothing, I don't like about reputation management."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342)

BS

Bryan S.

Director of Customer Relations

> "The ease of being able to track our Customer Experience and use that feedback to better assist our homeowners has driven an increase in sales, but also related to..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4609869)

SS

Shannon S.

Director of Digital Marketing

> "The platform often has glitches."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3327038)

Amanda W.

Vice President of Business Development & Operations

> "We are able to respond using predictive response text that Reputation provides and it is instantly handled through the platform. "

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4608936)

HB

Houston B.

Social Specialist

> "Social platform is weaker than competition"

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3467406)

[View Reviews](https://www.capterra.com/p/167624/Reputation-com/reviews/)

## User interface

4.88 (114)

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)

4.39 (184)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

YouScan

Top features

35/43

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audience Targeting
-   Automated Publishing
-   Benchmarking
-   Boolean Search
-   Campaign Analytics
-   Campaign Management
-   Commenting/Notes
-   Competitive Analysis
-   Content Library
-   Content Management
-   Customer Engagement
-   Customizable Reports
-   Dashboard
-   Email Alerts
-   Engagement Tracking
-   Filtering
-   Generative AI
-   Hashtag Tracking
-   Impact Measurement
-   Influencer Tracking
-   Keyword Tracking
-   Mobile Alerts
-   Multi-Channel Data Collection
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Notifications
-   Reporting & Statistics
-   Reputation Management
-   Sentiment Analysis
-   Social Advertising
-   Social Listening
-   Social Media Integration
-   Social Mentions Tracking
-   Social Promotion
-   Tagging
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/173036/YouScan/#features)

Reputation

31/43

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audience Targeting
-   Automated Publishing
-   Benchmarking
-   Boolean Search
-   Campaign Analytics
-   Campaign Management
-   Commenting/Notes
-   Competitive Analysis
-   Content Library
-   Content Management
-   Customer Engagement
-   Customizable Reports
-   Dashboard
-   Email Alerts
-   Engagement Tracking
-   Filtering
-   Generative AI
-   Hashtag Tracking
-   Impact Measurement
-   Influencer Tracking
-   Keyword Tracking
-   Mobile Alerts
-   Multi-Channel Data Collection
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Notifications
-   Reporting & Statistics
-   Reputation Management
-   Sentiment Analysis
-   Social Advertising
-   Social Listening
-   Social Media Integration
-   Social Mentions Tracking
-   Social Promotion
-   Tagging
-   Trend Analysis
-   Visual Analytics
-   Workflow Management

[See all features](https://www.capterra.com/p/167624/Reputation-com/#features)

### Recognition

YouScan

Best Value Social Listening ToolsSoftware (2023) 

Reputation is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

YouScan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Reputation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

YouScan

-   By YouScan
-   Located in Cyprus
-   Founded in 2009

Reputation

-   By Reputation.com
-   Located in United States
-   Founded in

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