# Compare Reputation vs Doctible 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Reputation and Doctible based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167624-187669/Reputation-com-vs-Doctible

---

# Reputation vs Doctible Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ReputationDoctible2/4 selected

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/)

[Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

[## Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [184 reviews](#user-reviews)

Positive

165

Neutral

9

Negative

10

[## Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

AF

NH

Based on [265 reviews](#user-reviews)

Positive

257

Neutral

3

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Buzz

5.0 (13)

* * *

Starting Price

$0.00

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### Florence eConsent

4.3 (27)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

### ReputationStacker

4.9 (42)

* * *

Starting Price

$63.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

### GatherUp

4.6 (41)

* * *

Starting Price

$99.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 2,123 reviews from reputation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

Negative Feedback Management

5.0

Review Request

5.0

Review Monitoring

4.9

Response Management

4.7

Reporting/Analytics

4.5

68%Fit

Missing features

Not enough reviews

Feature ratings

Negative Feedback Management

NA

Review Request

2.0

Review Monitoring

5.0

Response Management

5.0

Reporting/Analytics

4.4

User satisfaction

User satisfaction

4.4

User reviews[184](https://www.capterra.com/p/167624/Reputation-com/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[265](https://www.capterra.com/p/187669/Doctible/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for multi-location brands looking to build and maintain an online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more.

Best for

We serve private practices and groups who are focused on providing a great patient experience while retaining their most loyal patients.

## User reviews

Pros & cons

ML

Mor L.

Senior Presales Engineer

> "I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___6648114)

VR

Verified Reviewer

Social Media, Influencer & Community Manager

> "There are certainly flaws - for example, how some of the numbers are calculated, some of the broader customer support tickets aren't always dealt with properly (it does..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4948710)

MP

Melissa P.

Owner Loyalty Manager

> "The features that are most impactful, is having the ease and ability to be able to text are customer with survey and review links."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342)

AN

Ana N.

olm

> "only thing I did not like was the facebook integration to be able to communicate/ message/ respond to reviews and comments from customers"

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4574412)

BD

Brian D.

Marketing Coordinator

> "I am happy to be able to compare and contrast our various properties on the basis of their number and quality of reviews."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5069621)

FN

Felicia N.

Marketing Director

> "I dont think my day to day operations would flow easily without reputation."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5044083)

RU

Randy U.

Regional Marketing & Training Director

> "The product is made keeping up with social media, generating the content, and scheduling posts simple for all the onsite teams and me I train."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3652843)

MP

Melissa P.

Owner Loyalty Manager

> "There is really nothing, I don't like about reputation management."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342)

AB

Amanda B.

marketing

> "Our team like the review management features and monitoring capabilities."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4830196)

HB

Houston B.

Social Specialist

> "Social platform is weaker than competition"

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3467406)

BS

Bryan S.

Director of Customer Relations

> "The ease of being able to track our Customer Experience and use that feedback to better assist our homeowners has driven an increase in sales, but also related to..."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4609869)

DE

Don E.

Digital Marketing Director

> "from time to time their access to specific review dashboards gets cancelled. "

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3299607)

Amanda W.

Vice President of Business Development & Operations

> "We are able to respond using predictive response text that Reputation provides and it is instantly handled through the platform. "

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4608936)

SS

Shannon S.

Director of Digital Marketing

> "The platform often has glitches."

[See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3327038)

[View Reviews](https://www.capterra.com/p/167624/Reputation-com/reviews/)

AF

Annie F.

Office manager

> "I didn't have the ability to text before and this has saved me so much time."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7045257)

SJ

Shawn J.

Office Manager

> "You cannot edit info easily or at all on certain situations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7046509)

NH

Nathan H.

Chiropractor

> "The two way texting and appointment reminder software are wonderful to use."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6840791)

CF

Carolyn F.

Office Manager

> "I feel that we should have had the ability to terminate the online forms portion of the contract due to the service issue and then..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

MT

Melissa T.

Administrator

> "Everything from office to patient communication, appointment reminders and notifications to forms and patient information is..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868725)

MR

Mellissa R.

Office Manager

> "Not much I can say that I dislike; other than if a patient cancels or we cancel an appointment and it is the day of patients..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

TR

Tamara R.

Sales Manager

> "We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

CF

Carolyn F.

Office Manager

> "We weren't able to open the files that were being completed by our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

DH

Deena H.

OFFICE MANAGER

> "We use the Doctible for Reviews with have been a great in getting new patients to schedule with us and to improve our practice with..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868201)

MA

Marianne A.

Asst. Office Manager

> "The group text feature has been having issues for a while."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

CF

Carolyn F.

Office Manager

> "One feature our office likes about Docitble is the ability to send links specific to our office locations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

MM

Mark M.

chiropractor

> "Underwhelmed with entire experience."

[See full review](https://www.capterra.com/p/187669/Doctible/#SoftwareAdvice___6706694)

AN

Amy N.

Chiropractic Assistant

> "The best feature for us has been the texting - patients love it and it keeps the front desk staff free from more tedious/routine..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

VR

Verified Reviewer

Consumer Advocate

> "We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

KB

Kim B.

Office Manager

> "Most reviews were great, a couple weren't, but either way it gave us a chance to engage with the patients and try to improve when..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5014722)

JL

Julie L.

Office Manage

> "Not fair when they didn't hold up to their agreement to provide a service to our office. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

TR

Tamara R.

Sales Manager

> "Their platform is intuitive and efficient, and the support team is absolutely brilliant."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

SD

Sonja D.

Practice Manager

> "We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4834712)

KC

Kristi C.

Finance and Insurance Coordinator

> "Navigation is key and the customizable templates allow us to effectively communicate with our patients quickly and effectively."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4884279)

HG

Holl G.

Office Manager

> "We had to turn down the amount patients were asked to review us!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801377)

MR

Mellissa R.

Office Manager

> "I love the sms feature more often than not you get a response from patients quicker than you would be able to actually speak with..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

CD

Crissy D.

Manager

> "I still have to do the work unless you pay more for automation."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4793486)

GC

Gilcher C.

Owner

> "Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

JL

Julie L.

Office Manage

> "They claim to have corrected this issue several times, but it keeps happening."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

SR

Shelly R.

Office Manager

> "The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4879906)

VR

Verified Reviewer

Consumer Advocate

> "Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

MK

Maria K.

Dental Hygiene

> "They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see them...."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4864292)

MH

Misty H.

Financial Coordinator

> "At this time I do not have any feature that I don't like."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5000855)

MI

Maryclaire I.

Office Manager

> "Doctible connects our clinic with our patients on a daily basis. If communication is the key, you want to use Doctible."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4778103)

CL

Cynthia L.

Co owner

> "You can’t afford NOT to!!!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5034010)

RA

Riad A.

Practice Manager

> "Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936805)

AY

Amor Y.

Clinical Administrator

> "It doesn't seem to be able to fully integrate with the Dentrix."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4455018)

KL

Katie L.

Office Manager

> "It is nice that the patient can determine what platform they would like to review us on: Google, Facebook, or Internal are the..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801162)

TC

Taylor C.

Office Manager

> "Some patients accidentally opt out and still want to be messaged."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4643891)

FZ

Fanrui Z.

Dentist

> "It's great, our patients love the appt reminders and being able to communicate with the office via text message."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6046812)

VR

Verified Reviewer

Consumer Advocate

> "If I could I would give this company 0 stars."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

TR

Tamara R.

Sales Manager

> "Doctible has been a game-changer for our practice!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

MC

Michele C.

Practice Owner

> "Doctible has no true integration and cannot read any aspect of a schedule and will send requests to any name on the schedule..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

NG

Natacha G.

office manager

> "We are able to send treatment contracts to each of our patients safely and securely."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4955124)

MC

Michele C.

Practice Owner

> "They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

CP

Cindy P.

Patient Care Coordinator

> "Doctible is a highly effective practice building tool that integrates well with our practice management software. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936005)

AM

Alexander M.

Owner

> "I was promised that they would add additional platform to the review generator within two weeks I have been with them two month and..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

TH

Tyler H.

Chiropractor

> "Increasing the Google reviews has allowed us to reduce our marketing budget in other areas"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4804481)

JL

Jordan L.

Optometric Technician

> "I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2278930)

AN

Amy N.

Chiropractic Assistant

> "It is also very useful to be able to send mass texts in the event of office closures."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

Patty M.

Practice Administrator

> "The interface with MediTouch didn't pull the phone numbers in the correct order. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2236247)

GC

Gilcher C.

Owner

> "Doctible has made it easy for our office to reach out to patients to learn more about their experiences at our office."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

EH

Emiliea H.

Office administrator

> "Not being able to see email results like you would for a constant contact campaign."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2231641)

MA

Marianne A.

Asst. Office Manager

> "Uses our office number, patients can reply to our texts, & it's very user friendly."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

RR

Rosita R.

Dentist

> "Don't sign contract until you know that they are not fully integrated with Dentrix. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

AH

April H.

Office Manager

> "I like that Doctible offers more characters for you to type our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4950674)

MC

Michele C.

Practice Owner

> "Additionally, their campaign feature is lacking in its capabilities. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

JJ

Julianne J.

Operations Manager

> "Doctible has allowed our google reviews to increase dramatically compared to pre-doctible."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4910524)

RT

Ron T.

Office Manager

> "The fact that we cannot customize emails."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2233454)

KW

Kate W.

Practice Administrator

> "It really helps us spend more time on patient care and less time with reminder calls."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4944426)

AM

Alexander M.

Owner

> "A lot features missing not a good fit for money they charge"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

SP

Sara P.

Marketing Coordinator and Office Admin

> "We only use it for the review system and has helped our office get true genuine reviews"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4962798)

RR

Rosita R.

Dentist

> "Once they get you signed up, you are persona non grata to them, off to the next victim. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

LL

Lauren L.

Insurance Coordinator

> "We receive many google reviews without having to manually reach out to patients, which is great"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4963863)

AG

Amy G.

Office Manager

> "It doesn’t have all the features we would prefer.. yet"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2239574)

AF

Ali F.

Doctor

> "Getting patient reviews online which helps getting patients"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4791698)

MC

Michele C.

Practice Owner

> "This was an untruth. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

[View Reviews](https://www.capterra.com/p/187669/Doctible/reviews/)

## User interface

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)

4.39 (184)

[Doctible](https://www.capterra.com/p/187669/Doctible/)

4.80 (265)

### Features

Reputation

Top features

27/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/167624/Reputation-com/#features)

Doctible

16/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/187669/Doctible/#features)

### Recognition

No recognitions have been awarded to Reputation

No recognitions have been awarded to Doctible

### Deployment & support

Reputation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Doctible

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Reputation

-   By Reputation.com
-   Located in United States
-   Founded in

Doctible

-   By Doctible
-   Located in United States
-   Founded in

## Popular Comparisons

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4.3

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4.3

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4.8

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4.3

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4.3

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4.5

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