# Compare Reputation vs UmfrageOnline 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Reputation and UmfrageOnline based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/167624-201674/Reputation-com-vs-Enquetes-Maken --- # Reputation vs UmfrageOnline Features and Cost Comparison Last updated July 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ReputationUmfrageOnline2/4 selected [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) [## Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [184 reviews](#user-reviews) Positive 165 Neutral 9 Negative 10 [## UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting Price $35.00/month Value-for-Money 3.8 Functionality 4.5 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment DD DD CN Based on [1,730 reviews](#user-reviews) Positive 1,679 Neutral 45 Negative 6 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions NA Survey Builder 4.2 Anonymous Feedback NA Data Security NA \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.5 Survey Builder 4.7 Anonymous Feedback NA Data Security NA User satisfaction User satisfaction 4.4 User reviews[184](https://www.capterra.com/p/167624/Reputation-com/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[1,730](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 3.8 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for multi-location brands looking to build and maintain an online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more. Best for Businesses owners wanting to create and carry out customer surveys. ## User reviews Pros & cons ML Mor L. Senior Presales Engineer > "I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform independently..." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___6648114) VR Verified Reviewer Social Media, Influencer & Community Manager > "There are certainly flaws - for example, how some of the numbers are calculated, some of the broader customer support tickets aren't always dealt with properly (it does on occasion..." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4948710) BD Brian D. Marketing Coordinator > "I am happy to be able to compare and contrast our various properties on the basis of their number and quality of reviews." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5069621) AN Ana N. olm > "only thing I did not like was the facebook integration to be able to communicate/ message/ respond to reviews and comments from customers" [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4574412) RU Randy U. Regional Marketing & Training Director > "The product is made keeping up with social media, generating the content, and scheduling posts simple for all the onsite teams and me I train." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3652843) FN Felicia N. Marketing Director > "I dont think my day to day operations would flow easily without reputation." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___5044083) MP Melissa P. Owner Loyalty Manager > "The features that are most impactful, is having the ease and ability to be able to text are customer with survey and review links." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342) DE Don E. Digital Marketing Director > "from time to time their access to specific review dashboards gets cancelled. " [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3299607) BS Bryan S. Director of Customer Relations > "The ease of being able to track our Customer Experience and use that feedback to better assist our homeowners has driven an increase in sales, but also related to increased positive..." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4609869) MP Melissa P. Owner Loyalty Manager > "There is really nothing, I don't like about reputation management." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4715342) Amanda W. Vice President of Business Development & Operations > "We are able to respond using predictive response text that Reputation provides and it is instantly handled through the platform. " [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___4608936) SS Shannon S. Director of Digital Marketing > "The platform often has glitches." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3327038) MC Matthew C. Digital Marketing Manager > "It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online..." [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3854678) HB Houston B. Social Specialist > "Social platform is weaker than competition" [See full review](https://www.capterra.com/p/167624/Reputation-com/#Capterra___3467406) [View Reviews](https://www.capterra.com/p/167624/Reputation-com/reviews/) Not enough reviews ## User interface [Reputation](https://www.capterra.com/p/167624/Reputation-com/) 4.39 (184) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) 4.63 (1,730) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Reputation Top features 20/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/167624/Reputation-com/#features) UmfrageOnline 15/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/201674/Enquetes-Maken/#features) ### Recognition Reputation is recognized as a top-rated tool in 2 Capterra Shortlist reports UmfrageOnline is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Reputation Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UmfrageOnline Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Reputation - By Reputation.com - Located in United States - Founded in UmfrageOnline - By enuvo GmbH - Located in Switzerland - Founded in ## Popular Comparisons [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167624-176571/Reputation-com-vs-Google-Forms) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.5 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-201674/Google-Forms-vs-Enquetes-Maken) [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167624-253516/Reputation-com-vs-SurveyMonkey) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey) [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) vs [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.37 (607)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Contact vendor for pricing Price $199/month 4.3 Features 4.2 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121447-167624/Sprout-Social-vs-Reputation-com) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-201674/JotForm-4-0-vs-Enquetes-Maken) [Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-167624/BirdEye-vs-Reputation-com) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.69 (224)](https://www.capterra.com/p/191055/SurveyHero/reviews/) $35/month Price $35/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $35/month Price $29/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-201674/Connecteam-vs-Enquetes-Maken) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $35/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/) $35/month Price $83/month 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-201674/QuestionPro-vs-Enquetes-Maken) [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) $35/month Price $39/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-201674/Typeform-vs-Enquetes-Maken)