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Reputation vs GoSite: Which is a better fit?

Updated on January 17th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,775 reviews from Reputation Management users.
% Fit
Not enough reviews
Feature ratings
Negative Feedback Management
5.0
Review Request
5.0
Review Monitoring
4.9
Response Management
4.7
Reporting/Analytics
4.5
% Fit
Not enough reviews
Feature ratings
Negative Feedback Management
4.3
Review Request
3.9
Review Monitoring
4.6
Response Management
--
Reporting/Analytics
2.9
User satisfaction
4.4
User reviews185
Ease of use
4.4
Functionality
4.3
Value for money
4.3
Customer support
4.3
3.5
User reviews33
Ease of use
3.7
Functionality
3.6
Value for money
3.3
Customer support
3.5
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Multi-location (5+) brands looking to build and maintain a strong online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more.

Designed for small and local businesses, the cloud-based solution helps enhance customer engagement, collect feedback, manage contact details, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-b9dc73c3-99f8-4a05-7535-08d87f8b69ee
Dan F
Chief Growth Officer
5.0

Dan F.: I'm Dan, I'm a Social Media Manager in the automotive industry, and I give Reputation.com a five out of five rating. Well, believe it or not, before we were using Reputation.com, we were doing things in a manual manner, so we were kind of doing things almost hand written. We were in the digital sphere, kind of doing everything one by one, but after using Reputation.com, the ability to create and move forward with the content and the engagement of reviews and testimonials, has just been a game changer. We even looked at different platforms. One of them was called Chatmeter and it compared pretty nicely, but in the long run, the credibility of Reputation.com, just the different functions and benefits that they have, is primarily the reasons that we moved forward with them. Using a platform that allows you to pull in multiple pieces of information, and makes it easy, quick, and efficient, and allows you to have digestible reports or dissectable reports, was really some of the main reasons we chose Reputation.com. Reputation.com has a lot of different integrations, or at least the key integrations, to have success in the testimonial and review market. So, when you're looking at reviews from all these different places, Reputation.com has the ability to pull in reviews into one dashboard, from Google or Facebook or different platforms like that, where you're having a lot of your traffic and you're having a lot of your reviews or testimonials on those different sites. So, it's efficient in the sense that it allows you to see everything in just one dashboard, as opposed to going to Google My Business, or the multiple pages that you have, or your Facebook pages. Sometimes, for businesses, you have an umbrella corporate entity, and then you'll have a lot of different franchisees under that umbrella, and so this Reputation.com platform saves a tremendous amount of time. Some other benefits include the ability to categorize and look at stats in different levels, so if you want to look at the franchise level, or if you want to look at the group corporate level, or if you want to look at location, you want to look at how you're getting reviewed, your positive reviews, your negative reviews, all that kind of information can be broken down in this dashboard at the click of a couple buttons. It makes it really super simple and very easy, and very pleasant, actually, because if I had to do this with all the different pages one by one, it would take all day and I would probably have no hair. But now, we're doing something like this in one platform, just like I said, makes it really easy and comforting. I think if you're looking at Reputation.com, I think it's a great platform because it is reliable. It is a huge, trusted name and organization used across the nation and probably worldwide as well. So, having that kind of dependability in a platform will really help you to make the right decision in choosing Reputation.com.

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Reputation

Top Features
22/33
  • Automated Responses
  • Brand Management
  • Competitive Analysis
  • CRM Integration
  • Customer Advocacy
  • Customizable Fields
  • Employee Advocacy
  • Media Monitoring
  • Predictive Analytics
  • Scoring
  • White Label
  • AI/Machine Learning
  • Alerts/Notifications
  • API
  • Customer Experience Management
  • Customizable Reports
  • Engagement Tracking
  • Hashtag Tracking
  • Keyword Tracking
  • Multi-Channel Distribution
  • Negative Feedback Management
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Request
  • Review Sharing
  • Search/Filter
  • Sentiment Analysis
  • SEO Management
  • Social Media Integration
  • Template Management
  • Third-Party Integrations
  • Widgets
See All features
Hide Reputation Management Software Features -

GoSite

5/33
Show Reputation Management Software Features +
Reputation
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoSite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Reputation
  • By Reputation.com
  • Located in United States
GoSite
  • By GoSite
  • Located in United States
  • Founded in 2002
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