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Restaurant management solution for the food and beverages industry which helps with branded ordering, smartphone/tablet support, custom design, configurations, help center, SEO and more.
SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.
Customer service is my favorite. The interaction, the response time, friendliness and the desire to help and make suggestion is amazing for what your paying.
This forced customers to choose their delivery time blindly. This creates frustration amongst our customer base and we lost of substantial amount of business.
I like the fact that I always hear that my customers love using the app to order their pizzas. I also like the redundancy when orders come in so I know we won't miss an order.
Our only issue with ehungry, which forced us to go with another software, unfortunately, is that they are not equipped with a drop down time block for customers at check out.
Ehungry.com is probably the best website/software out there on the market compared to all other sites we have used.
We began using eHungry a little over a year ago. We switched from our former ordering service because of their limited, or lack of, customer service.
The customer support are very helpful and quickly responses back. My favorite features are the cost and integrated POS and delivery app.
We have seen steady annual online sales increases for over a decade. In 2020, the C0VID-19 outbreak accelerated that demand.
I truly appreciate [sensitive content hidden] helping me solve issues quickly than any other person I talked to. She provided excellent customer service.
Constantly having issues and error warnings. We had to try different downloads and programs and still had issues.
Not only a great POS for restaurants but SpotOn has the most competitive merchant processing rates in the business. Support infrastructure is the best i've ever seen.
So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate.
This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
The reporting capability is great on the website. The customer service from salesperson to installer/trainer has been great.
Always say they will call right back and i have to call 3 or 4 times on same issue before someone solves the problem.
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eHungry
SpotOn
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