# Compare AkrutoSync vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AkrutoSync and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167729-175860/Akruto-Sync-vs-Act

---

# AkrutoSync vs Act! Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AkrutoSyncAct!2/4 selected

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.7 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

[## AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.7 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

Starting Price

$2.99/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [111 reviews](#user-reviews)

Positive

108

Neutral

1

Negative

2

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JC

Based on [921 reviews](#user-reviews)

Positive

662

Neutral

107

Negative

152

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## Summary

* * *

Key features rated by users

Features selected based on 4,471 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Contact Database

4.9

CRM

NA

Sales Pipeline Management

NA

Workflow Management

NA

Lead Capture

NA

78%Fit

High performer

Feature ratings

Contact Database

4.6

CRM

4.7

Sales Pipeline Management

4.0

Workflow Management

3.9

Lead Capture

4.2

User satisfaction

User satisfaction

4.7

User reviews[111](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.8

Customer support

4.9

User satisfaction

3.9

User reviews[921](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

Price starts from

Price starts from

$2.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Syncing tool for small and medium businesses through cloudless and automatic transfer across multiple devices.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

Charlie M.

Retired

> "If you're looking to sync Outlook with your phone without going through the cloud, AkrutoSync is a great, cost effective way..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7176253)

KM

Kerry M.

Owner

> "I also sometime have trouble with the exchange account as it becomes unrecognizeable and when I try to create it again, it..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

Stuart H.

Founder President

> "Within 24 hours even less time Customer Support responds to my email, and most importantly they give me the right and..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

KM

Kerry M.

Owner

> "I often have to reach out to the support staff for help with things that cannot be resolved. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

Michael S.

Clinical Associate Professor retired

> "AkrutoSync makes running Outlook on a desktop and an iPhone for mobility a breeze. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7177505)

VR

Verified Reviewer

Personal

> "Can't think of one. If any, it is probably the initial setting up and initial installation which took me a while."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6861784)

RK

Ryan K.

Computer Technician

> "Once set up the software does a good job of keeping my contacts synced between Outlook 365 and my android phone (both..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7052051)

JW

Julie W.

International Marketing

> "During a recent four week trip, data synchronization did not work over WiFi networks in large hotel chains."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4967398)

JB

John B.

Consultant

> "It does what I need - syncing my desktop Outlook contacts and calendar with my phone."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054323)

SI

Sherry I.

Principal Consultant

> "Cannot sync with multiple Outlook accounts"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6043086)

Roland S.

Treasurer

> "This service is so much more helpful than the pointing towards a FAQ page that most software providers use."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054962)

EH

Eric H.

Just Eric :-)

> "Forcing an update from my laptop is not possible.(As far as I know.)"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4975687)

DZ

David Z.

Principal

> "Having worked in sales my whole career, quality customer service is extremely importand to me."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

RT

Ross T.

Principal

> "Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4085053)

JB

John B.

Consultant

> "After renewing my subscription and getting the latest version plus help with tech support I'm up a running again."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054323)

RC

Richard C.

Owner

> "I have worked with the same support person for YEARS and still it seems there is no solution for this... other than..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

DZ

David Z.

Principal

> "I've been a customer for a few years because AkrutoSynce does everything I need it to do and is very reliable."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

MT

Mike T.

Director

> "Nothing much to not like, except that the security, the smartphones and programs that it syncs with keep changing and..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4195136)

Stuart H.

Founder President

> "I found Akruto a great value and very affordable, but their customer service is great."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

SB

Stephen B.

CEO

> "Sometimes there are issues syncing... which is annoying because oy may require time to resolve the problem and that is time,..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4597252)

Stuart H.

Founder President

> "As stated my overall experience is great and most of all customer support is there when needed with the right fix."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

BB

Bob B.

Executive Director

> "I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

Michael S.

Clinical Associate Professor retired

> "Synchronization is easy and seamless."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7177505)

BB

Bob B.

Executive Director

> "I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

MR

Mike R.

Chair

> "When i have had a problem, AkrutoSync staff have been very responsive and have very professionally sorted out any query."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7014815)

CW

Colleen W.

JP

> "It's only when I've done something stupid (like not realising wi-fi connections have been disrupted on one of the phones..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___3801859)

Roland S.

Treasurer

> "However, when there's a problem, and I contact Akrutosync, the response is fantastic."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054962)

JG

Jim G.

Retired

> "None for me really just needed a bit of tech support initially and following a major OS fault caused by a OS update update"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4330572)

VD

Valerie D.

Adjunct Instructor

> "I have contacted them several times with issues, and they always respond quickly and offer solutions."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7052027)

DH

Dwellion H.

Retired

> "They have a web chat feature on the support page of their web site but I've never seen it operational. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___3863034)

LO

Les O.

President

> "The customer service was able to guide me through fixing the problem and getting it working properly again."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6699133)

RC

Richard C.

Owner

> "This same failure was experienced by a client to whom I recommended this product. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

RG

RAYMOND G.

Owner

> "I was able to work through emails and get all issues of setting up a new computer."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6415550)

TN

Tom N.

None

> "The instructions to name the user (or email) in the set up screen is a little confusing."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4138239)

VR

Verified Reviewer

Consultant

> "On the couple of instances where AkrutoSync stopped working, the customer support team was extremely helpful in getting the..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6830721)

RC

Richard C.

Owner

> "He is no longer a client.\]"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

DZ

David Z.

Principal

> "Can't really say enough good things about them, I really appreciate the value they place on their clients."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

JB

John B.

Personal

> "Occasionally the software stops synching"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4758448)

KM

Kerry M.

Owner

> "So far, all the issues I've had are resolved in a timely manner."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

BB

Bob B.

Executive Director

> "On my new PC, I have not been able to get Akruto to work."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

SW

Steve W.

President

> "It has allowed me to sync my calendar and contacts and avoid having to use Google or Microsoft to do this. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6331057)

JW

Julis W.

Sr. VP Operations

> "Screenshots are outdated.>"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4775622)

SH

Scott H.

Principal

> "Support is Outstanding - usually responds within 30 minutes or less"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6419596)

PHT

Peter H T.

Surgeon

> "Rarely doesn´t sync, recently need help - got immediate service"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4137146)

[View Reviews](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current customers to..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and use..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a fully..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind up..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex problem"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so much..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones that,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

No images or videos  
provided by vendor

[Act!](https://www.capterra.com/p/175860/Act/)

3.90 (921)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

AkrutoSync

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/167729/Akruto-Sync/#features)

Act!

Top features

29/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

AkrutoSync

Best Value Contact ManagementSoftware (2023) 

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

AkrutoSync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AkrutoSync

-   By Akruto
-   Located in United States
-   Founded in

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$2.99/month

Price

$20/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-167729/HubSpot-CRM-vs-Akruto-Sync)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[4.59 (1,539)](https://www.capterra.com/p/213505/LinkedIn-for-Business/reviews/)

$2.99/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/167729-213505/Akruto-Sync-vs-LinkedIn-for-Business)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$2.99/month

Price

$25/month

4.6

Features

4.4

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-167729/Salesforce-vs-Akruto-Sync)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

$2.99/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/167729-203196/Akruto-Sync-vs-Google-Contacts)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[4.53 (565)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

$2.99/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/167729-207295/Akruto-Sync-vs-Seamless-AI)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.71 (111)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$2.99/month

Price

$15/month

4.6

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-167729/ActiveCampaign-vs-Akruto-Sync)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

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$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)