# Compare AkrutoSync vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and AkrutoSync based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167729-204998/Akruto-Sync-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs AkrutoSync Features and Cost Comparison

Last updated April 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMAkrutoSync2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.7 (109)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [731 reviews](#user-reviews)

Positive

713

Neutral

16

Negative

2

[## AkrutoSync](https://www.capterra.com/p/167729/Akruto-Sync/)[4.7 (109)](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

Starting Price

$2.99/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [109 reviews](#user-reviews)

Positive

106

Neutral

1

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,419 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Contact Database

4.6

CRM

4.7

Sales Pipeline Management

4.7

Lead Capture

4.5

Workflow Management

4.4

\--%Fit

Missing features

Feature ratings

Contact Database

4.9

CRM

NA

Sales Pipeline Management

NA

Lead Capture

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.7

User reviews[731](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.7

User reviews[109](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

$2.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

Syncing tool for small and medium businesses through cloudless and automatic transfer across multiple devices.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running within..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

HB

Holly B.

Consultant

> "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

OD

Olu D.

CEO

> "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without bloat."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

SH

Stephen H.

Chief Strategy Officer

> "I like the comprehensive features typically found in more costly software such as Salesforce, but at a very affordable price."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7051387)

Heather N.

CEO

> "The way their email toppers and incoming contacts works is a bit cumbersome"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "The integration of whatsApp is not offered - at least in the free trial version."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

JH

Jenn H.

Business Operations

> "The customer support team, while responsive, is not particularly effective at actually resolving issues. "

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4846892)

GM

Gaurav M.

Admin

> "Superb for Early stage business This software allows you to manage all your sales pipline & nurtureing"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7014176)

ND

Nicole D.

Operations Manager

> "Bigin does not provide email routing option"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6207661)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

RK

Ryan K.

Computer Technician

> "Once set up the software does a good job of keeping my contacts synced between Outlook 365 and my android phone (both..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7052051)

KM

Kerry M.

Owner

> "I also sometime have trouble with the exchange account as it becomes unrecognizeable and when I try to create it again, it..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

JB

John B.

Consultant

> "It does what I need - syncing my desktop Outlook contacts and calendar with my phone."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054323)

KM

Kerry M.

Owner

> "I often have to reach out to the support staff for help with things that cannot be resolved. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

Stuart H.

Founder President

> "Within 24 hours even less time Customer Support responds to my email, and most importantly they give me the right and..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

VR

Verified Reviewer

Personal

> "Can't think of one. If any, it is probably the initial setting up and initial installation which took me a while."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6861784)

Roland S.

Treasurer

> "This service is so much more helpful than the pointing towards a FAQ page that most software providers use."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054962)

JW

Julie W.

International Marketing

> "During a recent four week trip, data synchronization did not work over WiFi networks in large hotel chains."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4967398)

JB

John B.

Consultant

> "After renewing my subscription and getting the latest version plus help with tech support I'm up a running again."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054323)

BB

Bob B.

Executive Director

> "I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

SW

Steve W.

President

> "It has allowed me to sync my calendar and contacts and avoid having to use Google or Microsoft to do this. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6331057)

BB

Bob B.

Executive Director

> "I am a software engineer and extensively used chat support, but have not been able to set up a new Exchange account on my..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

Roland S.

Treasurer

> "However, when there's a problem, and I contact Akrutosync, the response is fantastic."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7054962)

SI

Sherry I.

Principal Consultant

> "Cannot sync with multiple Outlook accounts"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6043086)

VD

Valerie D.

Adjunct Instructor

> "I have contacted them several times with issues, and they always respond quickly and offer solutions."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7052027)

EH

Eric H.

Just Eric :-)

> "Forcing an update from my laptop is not possible.(As far as I know.)"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4975687)

DZ

David Z.

Principal

> "Having worked in sales my whole career, quality customer service is extremely importand to me."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

RT

Ross T.

Principal

> "Occasionally it gets bogged down and gives me fits until I get it restarted. Upon getting a new phone and when something..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4085053)

VR

Verified Reviewer

Consultant

> "On the couple of instances where AkrutoSync stopped working, the customer support team was extremely helpful in getting..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6830721)

RC

Richard C.

Owner

> "I have worked with the same support person for YEARS and still it seems there is no solution for this... other than..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

DZ

David Z.

Principal

> "I've been a customer for a few years because AkrutoSynce does everything I need it to do and is very reliable."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

BB

Bob B.

Executive Director

> "On my new PC, I have not been able to get Akruto to work."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___4897344)

Stuart H.

Founder President

> "I found Akruto a great value and very affordable, but their customer service is great."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

MT

Mike T.

Director

> "Nothing much to not like, except that the security, the smartphones and programs that it syncs with keep changing and..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4195136)

Stuart H.

Founder President

> "As stated my overall experience is great and most of all customer support is there when needed with the right fix."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7096844)

SB

Stephen B.

CEO

> "Sometimes there are issues syncing... which is annoying because oy may require time to resolve the problem and that is..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4597252)

MR

Mike R.

Chair

> "When i have had a problem, AkrutoSync staff have been very responsive and have very professionally sorted out any query."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7014815)

CW

Colleen W.

JP

> "It's only when I've done something stupid (like not realising wi-fi connections have been disrupted on one of the phones..."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___3801859)

LO

Les O.

President

> "The customer service was able to guide me through fixing the problem and getting it working properly again."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6699133)

JG

Jim G.

Retired

> "None for me really just needed a bit of tech support initially and following a major OS fault caused by a OS update update"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4330572)

RG

RAYMOND G.

Owner

> "I was able to work through emails and get all issues of setting up a new computer."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6415550)

DH

Dwellion H.

Retired

> "They have a web chat feature on the support page of their web site but I've never seen it operational. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___3863034)

DZ

David Z.

Principal

> "Can't really say enough good things about them, I really appreciate the value they place on their clients."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7129358)

RC

Richard C.

Owner

> "This same failure was experienced by a client to whom I recommended this product. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

JD

James D.

Attorney

> "highly recommend for individuals wanting to stay off the cloud. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7053066)

TN

Tom N.

None

> "The instructions to name the user (or email) in the set up screen is a little confusing."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4138239)

KM

Kerry M.

Owner

> "So far, all the issues I've had are resolved in a timely manner."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7100620)

RC

Richard C.

Owner

> "He is no longer a client.\]"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#SoftwareAdvice___6024957)

VD

Valerie D.

Adjunct Instructor

> "The customer service is excellent. "

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___7052027)

JB

John B.

Personal

> "Occasionally the software stops synching"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4758448)

SW

Steve W.

President

> "The occasional problems are quickly resolved by the Akruto support team."

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6331057)

JW

Julis W.

Sr. VP Operations

> "Screenshots are outdated.>"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4775622)

SH

Scott H.

Principal

> "Support is Outstanding - usually responds within 30 minutes or less"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___6419596)

PHT

Peter H T.

Surgeon

> "Rarely doesn´t sync, recently need help - got immediate service"

[See full review](https://www.capterra.com/p/167729/Akruto-Sync/#Capterra___4137146)

[View Reviews](https://www.capterra.com/p/167729/Akruto-Sync/reviews/)

## User interface

4.71 (731)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

Top features

27/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

AkrutoSync

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/167729/Akruto-Sync/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

AkrutoSync

Best Value Contact ManagementSoftware (2023) 

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AkrutoSync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

AkrutoSync

-   By Akruto
-   Located in United States
-   Founded in

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