# Compare Deputy vs Shiftbase 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Deputy and Shiftbase based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/167811-177706/Deputy-vs-ShiftTime

---

# Deputy vs Shiftbase Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DeputyShiftbase2/4 selected

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

[Shiftbase](https://www.capterra.com/p/177706/ShiftTime/)[4.4 (214)](https://www.capterra.com/p/177706/ShiftTime/reviews/)

[## Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

Starting Price

$6.50/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [768 reviews](#user-reviews)

Positive

712

Neutral

36

Negative

20

[## Shiftbase](https://www.capterra.com/p/177706/ShiftTime/)[4.4 (214)](https://www.capterra.com/p/177706/ShiftTime/reviews/)

Starting Price

€3.25/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

MA

TL

TL

Based on [214 reviews](#user-reviews)

Positive

203

Neutral

10

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,021 reviews from employee scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Shift Scheduling

\--

Real-Time Data

5.0

Mobile Access

4.5

Timesheet Management

4.5

Task Management

4.0

61%Fit

Missing features

Not enough reviews

Feature ratings

Shift Scheduling

\--

Real-Time Data

4.0

Mobile Access

4.4

Timesheet Management

4.6

Task Management

NA

User satisfaction

User satisfaction

4.6

User reviews[768](https://www.capterra.com/p/167811/Deputy/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/177706/ShiftTime/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$6.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

€3.25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Deputy serves businesses in various industries, including hospitality, hotel, retail, healthcare, construction, teaching, childcare, security, service and more.

Best for

All companies with employees who use shift schedules and register worked hours with timesheets.

## User reviews

Pros & cons

Anthony R.

finance and international business

> "It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6362198)

LU

Lia U.

Owner

> "Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6770508)

MG

Moran G.

Mobile Marketing Lead

> "Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

MG

Maxx G.

Inventory Manager

> "When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7051507)

AE

Amy E.

Vice President

> "Our employees find it easy to use, and the punch details easily export to our payroll system."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7050994)

TL

Tim L.

Operations

> "Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

LN

Lori N.

Owner

> "Deputy saved me a ton of time with keeping track of scheduling needs, time off requests, and logging employee timecards!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

AF

Angelica F.

Tutor

> "Also, there were times when schedule updates didn't show up right away, so I had to double-check with my manager."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

CR

Charly R.

OPS Manager

> "I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7106793)

DJ

Derek J.

Owner

> "The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6564506)

IH

Isabella H.

Marketing Manager

> "It is user friendly, allows for accurate time tracking and also it is mobile friendly."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

SB

Sue B.

CEO

> "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

AF

Angelica F.

Tutor

> "I also appreciated the notifications, since they helped me avoid missing any changes or updates."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

LO

Lia O.

Vice President

> "I do not like how it is mainly for restaurant industry; you should be able to choose your industry."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

KW

Katy W.

Director, Talent Management

> "There are a good amount of built-in features like State pay rules that help ensure compliance, as well."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

WS

William S.

Operations Manager

> "Our previous scheduling/timeclock solution ate up 1-1.5 hours per week of my time, with Deputy, I spend maybe 20 minutes a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

LN

Lori N.

Owner

> "Its the perfect app for streamlining team scheduling and keeping track of timesheets easily!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

SE

Sean E.

Client Services Manager

> "Customer services can sometimes take a while to respond to you."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

UC

Utsav C.

Head Chef

> "I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4803520)

JF

Jack F.

Director

> "The promised data transfers are not available to me and the customer service team provide pathetic generic responses to my..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

AC

Aidan C.

Cellar Door Manager

> "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll,..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4934904)

LF

Lee F.

Lead Developer - Technical Lead

> "Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6206323)

IH

Isabella H.

Marketing Manager

> "Overall, the accessibility of the platform on my phone is what makes this app the best for me."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

DR

Desi R.

Financial Broker

> "when some people dont respond and or the app may just simply need to be updated for bugs"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6536485)

JL

Janne L.

Finance and Commerce

> "It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6551942)

JM

Jeremiah M.

Chief of operation

> "The cost a month , that’s all I can think of and that’s me grasping at straws."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6816818)

MP

Mel P.

Customer Service

> "It was very easy to use and the user interface was simple for the user to figure things out their own."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7098425)

JD

Jackie D.

Practice Manager

> "Setting up PTO and other time off requests is clunky and not easy to intuitively review."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6754230)

Caitlin X.

Cluster Manager

> "Support was helpful on the few occasions I needed it."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

VR

Verified Reviewer

HR Manager

> "It is very hard to get answers."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7102334)

RB

Rajit B.

Coaching Director

> "the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

RZ

Rae Z.

CEO

> "the messaging/chat function was not that great or reliable"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

JH

Jenna H.

Business Manager

> "Would love if they built out the platform more though so they had chat etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6785014)

AB

Aanchal B.

Sales Associate

> "In the ‘people’ section, not everyone in the organisation shows up."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6565581)

RJ

Richard J.

General Manager

> "Timesheets and hours checking was OK."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6879465)

KW

Katy W.

Director, Talent Management

> "This makes creating a schedule a nightmare. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

MG

Moran G.

Mobile Marketing Lead

> "Deputy, with its user-friendly interface, simplifies shift scheduling."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

SB

Sue B.

CEO

> "So many inconsistencies in the product and they don't care"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

LO

Lia O.

Vice President

> "Fees are very affordable and the program is web based."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

KW

Katy W.

Director, Talent Management

> "The customer support from Deputy is honestly some of the worst I've ever encountered. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

WS

William S.

Operations Manager

> "Employee Access App & Scheduling features are great, allows me to manage scheduling quickly & on the go."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

RZ

Rae Z.

CEO

> "Easy function, reliable scheduling, chat not the best"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

RB

Rajit B.

Coaching Director

> "it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

VR

Verified Reviewer

Web Developer

> "The mobile app functionality lags sometimes and doesn't work as efficiently as the web version does."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6039794)

Tomoya K.

Sales Representative

> "I like how easy it is to use and understand the deputy platform."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7069947)

BH

Ben H.

Director

> "It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

Caitlin X.

Cluster Manager

> "It's so easy to use on both a manager and employee POV."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

Bruno T.

Customer Care Team Lead

> "There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4818817)

SE

Sean E.

Client Services Manager

> "Very happy with Deputy and it is invaluable for our organisation."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

JF

Jack F.

Director

> "I have not had any positive experience with Deputy besides the robotic generic response in the chatbot be delivered in a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

TL

Tim L.

Operations

> "I used it operationally for a few years and found it easy and functional."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

BH

Ben H.

Director

> "They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

KM

Kim M.

Owner

> "Love the copy paste function, the ease of seeing availabilty and being able to see the full month overview and staff costing."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814355)

TO

Trent O.

Director

> "Unless you own an iOS device, do not purchase this software."

[See full review](https://www.capterra.com/p/167811/Deputy/#GetApp___4871358)

LD

Lisa D.

Lifeguard

> "What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4825676)

JC

Jeff C.

Owner

> "Do not like how it auto ends shifts."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815625)

OM

Omar M.

Barista

> "My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6479138)

VP

Vipin P.

Store Manager

> "It wasn't very easy to find employee and put in their pay info etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815996)

ST

Sonia T.

Accountant

> "The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___5025162)

Jessica D.

Game Programmer

> "The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4566342)

TR

Tania R.

office admin

> "My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6855953)

JR

Jillian R.

CEO

> "No way to track staff during on-call situations, so we had to figure out a work around"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

Jordan G.

Host

> "It's super easy to pick up shifts, offer shifts, an see who is working."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6503935)

BH

Ben H.

Director

> "It sends the employee an email and they follow a link to complete some info: it seems like a ripoff."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

AB

Amy B.

Deputy registered manager

> "The ability to copy weekly shifts, add and remove staff easily is great."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

AB

Amy B.

Deputy registered manager

> "This is really frustrating when you are on-call and out and about."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

WA

Wende A.

HR Director administrative assistant

> "I am able to search history on specific employees which is beneficial in reviews."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6192894)

LF

Lissa F.

Director

> "Communication is terrible and the product doesn’t do what they sold it to me on. If you are running a services business..."

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3577634)

BA

Becki A.

District Manager

> "It also helps me keep track of a large team across multiple locations."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6160488)

VR

Verified Reviewer

web developer

> "price is bit higher and has some bugs and glitch ."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4616548)

JT

Jordyn T.

Catering manager

> "The features that I found most beneficial are the time sheets that automatically update after every shift has been fantastic..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3970008)

RC

Richard C.

Managing Director

> "Support was hopeless. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4784705)

CS

Carlos S.

Director

> "Easy to use phone app for leaders and team members."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6575457)

Shari G.

Independent Contractor

> "There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3185964)

WS

William S.

Operations Manager

> "Scheduling features are very robust & it has saved me a ton of time managing a 25-30 employee team."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

DS

David S.

Owner/manager

> "Seriously, such a basic function is has been lacking for our entire time with Deputy (~5 years)."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4667051)

SE

Sean E.

Client Services Manager

> "The app is very user friendly."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

JR

Jillian R.

CEO

> "Sometimes hard to figure out different pay areas."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

MO

Marco O.

Owner

> "It solved a really great problem for my company, since the program I was using before didn't help me to monitor the time..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814643)

MM

Melissa M.

VP

> "Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the..."

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3210353)

[View Reviews](https://www.capterra.com/p/167811/Deputy/reviews/)

MAA

Mohamed Amine A.

Customer Support Agent

> "It has just the right amount of functionalities to make its usage simple and satisfactory."

[See full review](https://www.capterra.com/p/177706/ShiftTime/#Capterra___6543808)

TL

Tavoni L.

Medical Linen Aide

> "I do feel the user experience on the website needs some improvement."

[See full review](https://www.capterra.com/p/177706/ShiftTime/#Capterra___6464406)

[View Reviews](https://www.capterra.com/p/177706/ShiftTime/reviews/)

## User interface

[Deputy](https://www.capterra.com/p/167811/Deputy/)

4.61 (768)

[Shiftbase](https://www.capterra.com/p/177706/ShiftTime/)

4.42 (214)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Deputy

Top features

44/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/167811/Deputy/#features)

Shiftbase

40/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/177706/ShiftTime/#features)

### Recognition

No recognitions have been awarded to Deputy

No recognitions have been awarded to Shiftbase

### Deployment & support

Deputy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shiftbase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Deputy

-   By Deputy
-   Located in United States
-   Founded in 2009

Shiftbase

-   By DifferentLab
-   Located in Netherlands
-   Founded in 2011

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