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Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage hourly workers.
Love the ease of setting up users, deactivating users, submitting requests for Maintenance and IT, and the ability to track the progress in real time.
Lack of customer support and inadequate follow thru when scheduled time for assistance. No customer support phone number.
Also, the support team is so helpful and very good about getting any issues resolved. I appreciate that for sure.
They are either completely unsure what we are talking about or they are rude.
Helps Supervisors with great performance with employees scheduling, clockin in and out, and is a good interview and hiring hub.
There were no broken promises or misleading sales tactics.
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call and we immediately began implementation shortly after.
I contact the same person and then get directed. I feel badly bugging them.
On top of this it gives great information on both individual, location and total staff costs, which is very useful when planning for the future.
Sometimes lags in the data makes it difficult to clock time accurately. Also transferring incident reports could be made easier.
Deputy has been the best in delivering their promises. Their interface is amazing and simple to use.
I truly get frustrated when it automatically adds your 30 min break if you did not take one.
It just has made the scheduling of staff and time sheet records so quick and easy. The team continuous improvements of the package is fantastic, already making an awesome package better.
Intergrating other financial applications was difficult.
This is just great software to manage staff scheduling it's just so easy. It has some great reports for costings too.
You have to pay a monthly fee for yourself as an admin user even if you don't input any of your shift info into Deputy and there is also a minimum spend which they only mention in the small print.
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