# Jotform Sign Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jotform Sign Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more.

Source: https://www.capterra.com/compare/167882-10014571/Frevvo-vs-Jotform-Sign

---

# 

 Jotform Sign Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jotform Sign

## What is Jotform Sign?

Jotform Sign is your go-to platform for all things e-signature. With a no-code interface and over 10,000 document templates, create and deploy e-sign documents in a flash. Automate and track e-signature approval processes, collect payments, and do so much more with Jotform Sign.

## What is Jotform Sign used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Contract Management](https://www.capterra.com/contract-management-software/)

Top alternative

Featured

Overall rating

Based on 216 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$34

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jotform Sign?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jotform.com&name=Jotform Sign)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jotform Sign

4.8 (216)

VS.

[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$34

per user, per month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (216)

Ease Of Use

4.7 (2,617)

Value For Money

4.6 (175)

Value For Money

4.5 (2,136)

Customer Service

4.6 (164)

Customer Service

4.5 (1,952)

## Jotform Sign alternatives

[4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10014571/Jotform-Sign/alternatives/)

## Who uses Jotform Sign?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.9 (147)

86.39% of 147 reviewers that rated this feature as important or highly important

With this capability, you easily collect legally binding signatures from clients anywhere. Users think it saves time, simplifies remote signing, and works well for contracts, waivers, and consent forms, rivaling other signature solutions.

Customizable Fields

4.7 (122)

81.97% of 122 reviewers that rated this feature as important or highly important

It helps you personalize forms by adding or editing fields for unique requirements. Some reviewers find it easy to tailor documents, integrate with Airtable, and create forms in multiple languages, though a few mention occasional limits to customization.

Data Security

4.8 (78)

84.62% of 78 reviewers that rated this feature as important or highly important

Jotform Sign offers strong data protection, keeping sensitive information safe and encrypted. Reviewers indicate they feel confident about privacy, trust the secure storage, and value its reliability for handling personal and financial data.

Customizable Forms

4.8 (65)

86.15% of 65 reviewers that rated this feature as important or highly important

You get flexible tools to design forms for any purpose, including contracts and applications. Reviewers appreciate how easy it is to tailor forms to specific needs, convert paper forms to digital, and use templates for inspiration.

Document Management

4.8 (80)

80.00% of 80 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Mobile Signature Capture

4.8 (67)

70.15% of 67 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Jotform Sign 88 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

An agreement between a business and an external supplier for the delivery of a set of products or services

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create, edit, and revise contracts/written agreements

Track, store, and access client contracts or licenses

Create, edit, convert to and from PDF files

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

It helps you personalize forms by adding or editing fields for unique requirements. Some reviewers find it easy to tailor documents, integrate with Airtable, and create forms in multiple languages, though a few mention occasional limits to customization.

You get flexible tools to design forms for any purpose, including contracts and applications. Reviewers appreciate how easy it is to tailor forms to specific needs, convert paper forms to digital, and use templates for inspiration.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Jotform Sign offers strong data protection, keeping sensitive information safe and encrypted. Reviewers indicate they feel confident about privacy, trust the secure storage, and value its reliability for handling personal and financial data.

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronic signing method that validates the authenticity and integrity of a digital document

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Switch documents into read-only mode to prevent concurrent editing by multiple users

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

With this capability, you easily collect legally binding signatures from clients anywhere. Users think it saves time, simplifies remote signing, and works well for contracts, waivers, and consent forms, rivaling other signature solutions.

Convert data into a code for security

Monitor and record expenses such as purchases or charges incurred

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Specifically designed to address the needs of law firms and legal departments

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the process of attracting and converting business prospects into leads

Merge or combine files / add pages to a document

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple languages

Share documents with different users to collect multiple signatures

Ability of websites, web applications, or mobile applications to function without an active internet connection

Accept, record, and reconcile financial transactions

View, search, and print PDF files.

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Create proposals based on costs of labor and materials

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

An agreement between a buyer and a seller for the sale and delivery of goods or services

Allow users to access multiple services after entering their login credentials once

An agreement that's only valid if signed by all involved parties, sealed, and delivered

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (216)

4.6

Based on 216 reviews

## Pricing

Value for money

4.6 (175)

Free Version

Starter

$0.00

Bronze

$34.00

Flat Rate,

Silver

$39.00

Gold

$99.00

Value for money

4.6 (175)

4.6

Based on 175 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (164)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (164)

4.6

Based on 164 reviews

## User reviews

Overall rating

4.8

Based on 216 reviews

Filter by rating

5(170)

4(43)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MC

Michael C.

COO

Non-Profit Organization Management

### "It just works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

We build a website for our non profit food pantry. We also needed a place were we could have an online application for new volunteers. They fill out the form, we get an email, and the info is attached either pdf or plain text on a second email.

Pros

Easy Setup with prompts and drop and paste info in to the fields. Its options to build your form from scratch is easy even for a novice. They even keep a record of all submissions for later review even if you delete the email notification. Even though, we use the free version, the prices are reasonable and comes with great service.

Cons

Using it too much can lead to a paid version, The product just works! No issues so we can say there are No Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 22, 2025

Hi Michael, Thanks for your nice review. It's great to know our platform makes form creation simple even for beginners, while also keeping the submission accessible for later review. We're glad to hear you find our product reliable and the pricing reasonable. We greatly appreciate your 5-star rating. If you have any questions or share suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Phyllis S.

Own

Health, Wellness and Fitness

### "New user friendly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

I would use it again and I would certainly tell people and recommend it to who ever was looking for !

Pros

The fastness it was incredibly quick and painless it also was easy to use to say the least for sure !

Cons

Nothing I can even honestly say where I actually had any kind of issues with this jot form at all it's a great one

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2025

Hi Phyllis, Thanks for your positive review. We're glad to hear that using Jotform felt quick, painless, and easy. That kind of smooth experience is exactly what we aim to deliver. Your kind words mean a lot to us. Let us know if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

TB

Tiffany B.

Owner

Health, Wellness and Fitness

### "Easy to set up "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 28, 2025

Great integration and easy setup. Highly recommend. Helpful to have a form for clients to easily input information and get their signature

Pros

Great user interface. Easy to navigate. Great integration with Zapier and Google Sheets. Love that it attaches the signed document as a pdf

Cons

Haven’t figured out how to only receive one email with the attached pdf. Get an email with the pdf, and another without it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2025

Hi Tiffany, Thanks for your positive review. We're happy to hear that you're enjoying our platform. It's great to hear that the integrations with Zapier and Google Sheets are working well for you, and that the PDF attachments are adding value. About PDF attachment on email, it is not enabled by default, so if you have two email notifications, you can enable the PDF attachment in one of the email notification. Here's a guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Cheyanne M.

Owner

Arts and Crafts

### "Jotform Easy User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 18, 2025

Pros

Jotform is very easy to understand and navigate. It also gives you step by step tutorial when you first start it which helps me the most.

Cons

Honestly so far with jotform i haven't found anything that i didn't or dont like about it so far anyways.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 24, 2025

Hi Cheyanne, Thanks for your positive review. We're happy to hear that you found our platform easy to use. It's great to know our helpful guides and tutorials were helpful as you got started, we aim to make the onboarding process as smooth as possible. We appreciate your support. Let us know if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

NS

Nicole S.

Lead Office Administrator

Education Management

### "Great software to get signatures easily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

We have only used Jotform Sign on a limited basis but we knew it would work well because use Jotform to generate a lot of our online forms, and parents can sign them from any device so they love it.

Pros

Collects authentic signatures on online forms rather than relying on a prescribed font digital signature

Cons

Nothing, it's great! We are trying to digitize things as much as possible as it is sometimes difficult to get signatures back from parents on things like special excursion permission forms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2025

Hi Nicole, Thanks for your positive review. We're happy to hear that Jotform Sign meets your expectations for collecting authentic signatures and that it works well. Your feedback means a lot to us. Reach out to us if you have questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

EE

Elizabeth E.

Owner

Events Services

### "Jotform Makes My Small Business Easy to Run!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 27, 2025

I switched to jotform about 3 years ago and use it for contracts, questionnaires, and other documents. I love it!

Pros

Jotform is so easy to use for both me and my clients. I love it!

Cons

I wish there wasn’t limited storage space.m with the plan I have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2025

Hi Elizabeth, Thanks for your nice review. We're delighted to hear our platform has been easy and enjoyable for both you and your clients. We greatly appreciate you sharing your positive experience. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

VS

Valerie S.

Office Manager

Health, Wellness and Fitness

### "Helps our patients and staff with ease "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2025

Pros

We have tried many companies to create an easy process for new patients to complete their paperwork online. Jotform is by far the best we have used. The ease of creating the paperwork is great! Patients love that they can complete their paperwork and sign it conveniently.

Cons

We have not had any negatives yet, and have been using Jotform sign for a few years.

Switched from

[Adobe Express](https://www.capterra.com/p/174232/adobe-express/)

We couldn't customize our forms easily. Our originals had to be scanned into the program and it was not easy to change what we needed to. Patients complained about only being able to use certain browsers to access and sign the paperwork.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2025

Hi Valerie, Thanks for your positive review. We're delighted to hear that our platform stands out as the best solution for creating online forms for your new patients. It's great that both you and your patients find the form creation and signing process convenient. We appreciate your support. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

EL

Edward L.

Manager

Financial Services

### "Pretty good but needs improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 22, 2025

So far so good. It is intuitive and straightforward to play with and get the job done. Other than the minor glitches as described above

Pros

The ability to digitally sign PDF forms on the go and not having to pay a lot for it as opposed to other platforms.

Cons

Inability to correctly position fields such as signature date and etc on PDF seems to be a nightmare as it is time consuming to click and drag and resize to make them stay where you intend to

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2025

Hi Edward, Thanks for your positive review. We're glad you find Jotform Sign easy to use. We understand that positioning elements on the PDF can be challenging. As a helpful tip, you can try using Empty Space elements to create gaps, this can make it easier to place other fields exactly where you need them. Give it a try and let us know if you need more help from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

DC

David C.

Director Of Marketing

Health, Wellness and Fitness

### "Simple and Effective E-Signature Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 22, 2025

Overall, it’s a reliable and user-friendly tool for managing digital signatures, especially if you're already using Jotform.

Pros

Easy to use and integrates well with other Jotform tools. Very easy to use, integrates well with Jotform, and simplifies the signing process.

Cons

Limited customization options for the signing workflow. Needs more advanced workflow customization and branding flexibility.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Adobe Pro is more expensive than Jotform sign

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2025

Hi David, Thanks for using Jotform Sign. We're happy to hear that you find our platform easy to use and that the integration with our other tools has been seamless for you. It's our goal to simplify processes like signing and form management. We're glad it works really well for you. We greatly appreciate your nice review. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

MT

Mary T.

Owner and Creative Director

Events Services

### "Great for small business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2025

Overall I love using Jotform. It's so easy to use, you can customize and start from scratch, or you can also upload your own template. Super user friendly.

Pros

I love how easy it is to create custom forms/docs for clients! Since it's digital, my clients can fill out forms and sign contracts on any device. Also, I love how I am provided a copy of contracts which makes it so easy to go back to reference.

Cons

Unless you use a paid version, all of your forms will have the Jotform logo. Also, until you really understand the website and/or app, navigating can get confusing. For a while I didn't know how to obtain the "sign docs" because I was only able to view my forms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2025

Hi Mary, Thanks for your positive review. We're happy to hear that you find it easy to create forms and documents for your clients through our platform. It's great to know that your form is working well across devices, and that having contract copies on hand is making your workflow smoother. We truly appreciate your support. Reach out to us if you have questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We're here to help.

[View all Reviews](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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