# Compare Bandwidth vs Squaretalk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bandwidth and Squaretalk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/167939-219046/Bandwidth-vs-Squaretalk-Matrix --- # Bandwidth vs Squaretalk Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BandwidthSquaretalk2/4 selected [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.5 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) [## Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.5 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) Starting Price $0.35one time Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment BH Based on [131 reviews](#user-reviews) Positive 120 Neutral 7 Negative 4 [## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting Price $25.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 101 Neutral 0 Negative 1 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,832 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings VoIP Connection 4.3 VoIP \-- Call Routing 4.0 Call Center Management 4.5 Call Recording 4.7 73%Fit Not enough reviews Feature ratings VoIP Connection 4.6 VoIP \-- Call Routing 4.7 Call Center Management 4.7 Call Recording 4.8 User satisfaction User satisfaction 4.5 User reviews[131](https://www.capterra.com/p/167939/Bandwidth/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.6 User satisfaction 4.9 User reviews[102](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $0.35One Time - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Bandwidth helps customers of all sizes equip their applications with voice calling, call tracking, text messaging, and 911 connectivity. Our APIs and nationwide IP voice network are built to scale. Best for Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc. ## User reviews Pros & cons BH Brian H. Escalation Engineer > "Bandwidth provides us with the ability to provide our clients with a high level of call quality, consistently." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3609408) ZA Zubair A. CEO > "Firstly, the lack of clarity and direction from Bandwidth is appalling. Despite our explicit request for a..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) Ruben W. Head of Artificial Intelligence & Machine Learning > "It helps to maintain stable and prolonged conversations without interference and outages." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3646449) WN Will N. Product Manager > "Their support during the new 10DLC requirements changes has been absolutely abysmal." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6682905) ES Eric S. IT Manager > "The pricing was good for making and receiving calls which was the man reason we took this tool over creating our..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___2909403) ZA Zubair A. CEO > "This lack of transparency and proactiveness in billing practices is unacceptable and reflects poorly on..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) VR Verified Reviewer web developer > "Bandwidth's platform is well-regarded by developers, who appreciate its scalability, reliability, and ease of..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___4582584) ZA Zubair A. CEO > "The cumulative effect of these issues has been a significant loss of trust in Bandwidth and a sense of shared..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) RB Randy B. Client Support Mgr > "BW is very user friendly the Support response time is very efficient the staff are personable and knowledgeable" [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3570419) ZA Zubair A. CEO > "This not only demonstrates a lack of attention to our specific needs but also reflects poor communication and..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6028056) DR Dennis R. Customer Service > "Perfect company, incredible customer service and competitive pricing." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3570983) RM Russell M. President > "It's a shame, they had a good thing going customer service wise." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___6580417) BH Brian H. Escalation Engineer > "We have received exceptional service in almost every instance where needed." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3609408) JH Jerry H. Sr Solutions Architect > "Also - for some of our customers, Bandwidth will randomly not deliver messages." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) AD Aaron D. Technology Services > "Super Team, thanks for the consistent top-notch help." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3596030) JH Jerry H. Sr Solutions Architect > "It makes it difficult to keep them when deliverability is an issue." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) AS Amit S. Regional technical Head > "Has great customer services." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3567679) AD Aaron D. Technology Services > "Issues with service caused a number of troubles." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3596030) MM Mary M. Owner > "The recent all inclusive dashboard/portal makes it easy to keep a hands-on approach to all the details on each..." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___2452118) JH Jerry H. Sr Solutions Architect > "This is a major pain point with our customers." [See full review](https://www.capterra.com/p/167939/Bandwidth/#Capterra___3677216) [View Reviews](https://www.capterra.com/p/167939/Bandwidth/reviews/) Paras G. Senior support manager > "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981) KH Kevin H. IT Manager > "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807) BM Brajesh M. Developer > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882) VR Verified Reviewer Manager > "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986) Vikash M. Marketing officer > "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293) AP Albert P. CEO > "The previous app was a bit aged and needs to be much more user friendly." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997) Bharat S. Chief Executing Officer > "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788) IO Ivanna O. Back Office Manager > "the absence of option calling back to us via mobile app or seeing the missed call" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897) VR Verified Reviewer Cashflow consultant > "The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6337783) AK Anel K. IT Administrator > "Sometimes we got already spammed numbers." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) DG Dejan G. Software Specialist > "Great phone calls quality, very easy for using and administering, as well as custom integrations." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571) AK Anel K. IT Administrator > "I am not sure if it is Squaretalk or carriers mistake." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411) Vikash M. Marketing officer > "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293) BK Bartosz K. Junior Data Engineer > "it is not possible to export selected columns in call history" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999) SF Sandy F. Engineering > "Good experience overall, I especially like the automation routines which help my daily workflow greatly" [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7076983) JV Joaquin V. Marketing Manager > "Something I think they are missing is identifying who is calling from their platform." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987) VR Verified Reviewer Marketing and Sales specialist > "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272) SC Sandra C. commercial coordinator > "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call." [See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878) [View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) ## User interface No images or videos provided by vendor [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) 4.86 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Bandwidth 16/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/167939/Bandwidth/#features) Squaretalk Top features 31/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features) ### Recognition No recognitions have been awarded to Bandwidth Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Bandwidth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Squaretalk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bandwidth - By Bandwidth.com - Located in United States - Founded in 2005 Squaretalk - By Squaretalk - Located in Israel - Founded in 2008 ## Popular Comparisons [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[4.58 (1,955)](https://www.capterra.com/p/16365/Azure/reviews/) $0.35one time 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Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136728-219046/Readymode-vs-Squaretalk-Matrix) [Bandwidth](https://www.capterra.com/p/167939/Bandwidth/)[4.50 (131)](https://www.capterra.com/p/167939/Bandwidth/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $0.35one time Price $350/year 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-167939/3CX-vs-Bandwidth) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $25/month Price $25/month 4.7 Features 4.6 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-219046/Nextiva-vs-Squaretalk-Matrix)