# Compare ContactPigeon vs Adapt  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ContactPigeon and Adapt  based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168153-178759/ContactPigeon-vs-Adapt

---

# ContactPigeon vs Adapt Features and Cost Comparison

Last updated May 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ContactPigeonAdapt 2/4 selected

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[5.0 (294)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

[Adapt](https://www.capterra.com/p/178759/Adapt/) [4.3 (53)](https://www.capterra.com/p/178759/Adapt/reviews/)

[## ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[5.0 (294)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

294

Neutral

0

Negative

0

[## Adapt](https://www.capterra.com/p/178759/Adapt/)[4.3 (53)](https://www.capterra.com/p/178759/Adapt/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

PD

Based on [53 reviews](#user-reviews)

Positive

47

Neutral

4

Negative

2

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## Summary

* * *

Features in Customer Data Platform Software

Best performer

40 / 48

Only ContactPigeon

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking

12 / 48

Only Adapt

-   Lead Generation

User satisfaction

User satisfaction

5.0

User reviews[294](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

5.0

User satisfaction

4.3

User reviews[53](https://www.capterra.com/p/178759/Adapt/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations.

Best for

Sales and marketing teams globally.

## User reviews

Pros & cons

AMA

Anna Maria A.

E commerce Manager

> "The platform is useful for creating targeted journeys based on customer behavior, and we are already exploring additional automations such as browse..."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7166751)

IL

Ioanna L.

Performance Marketing Specialist

> "The only small issue we’ve faced is that the meta ads integration requires a bit of digging if you want to sync it with the CDP."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7110679)

MZ

Maria Z.

E-commerce Manager

> "The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7170403)

George S.

Consultant

> "One area that required attention was some confusion around a discount pop-up for new users."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7172662)

VC

Victoria C.

Digital Marketing Manager

> "Our personalized, data-driven campaigns connect with our audience, thus boosting engagement and driving measurable results. Since expanding our communication..."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7093237)

CM

Christos M.

Head of Marketing

> "The only issue we’ve encountered was a delay when activating our Samaritan chat due to custom implementations."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7011234)

EP

Emmanouela P.

Graphic Designer

> "ContactPigeon is organized and flexible enough for someone who needs creative control, and I appreciate that I can adjust email campaigns, pop-ups, and push..."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7174140)

MG

Maria G.

Marketing Assistant

> "The only drawback is that the UI feels a bit outdated and could use a modern update."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7007140)

EP

Emmanouela P.

Graphic Designer

> "One of the things I like most is being able to make code-level edits to fine-tune small visual details and keep the design closer to our brand identity."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7174140)

LV

Leonidas V.

Account Manager

> "One small limitation is the inability to use a custom font that I wanted directly in emails."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6758696)

EV

Eleanna V.

E-commerce manager

> "The platform has helped us in setting up and managing automations such as abandoned cart, browse abandonment, and birthday campaigns."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7156229)

AR

Andy R.

CRM Digital Marketing Manager

> "Sometimes when I want a new segment, the platform has slight delays."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7065277)

MZ

Melina Z.

Digital Marketing Associate

> "We use it for flows that are important to our online store, and these automations have become part of our regular customer communication."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7169548)

GS

Gianna S.

E-shop operator

> "The only minor issue we've had is that, when new marketing actions are proposed, we don’t have enough time to implement them."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6580301)

VT

Ventsislav T.

CRM and Email marketing specialist

> "Overall, it helps retailers turn anonymous visitors into subscribers and create structured customer journeys that support retention and repeat purchases."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7114027)

DK

Dimitrios K.

E-commerce and Marketing Coordinator

> "Some things take longer than expected to implement."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7115298)

MZ

Melina Z.

Digital Marketing Associate

> "The support has been helpful, especially when we discuss new ideas like price drop campaigns, coupon reminders, pop-ups, and segmentation for more targeted..."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7169548)

CT

Christiana T.

Digital Marketing Specialist

> "As a result, we often have to restart the process from the beginning, and those delays, albeit small, disrupt our workflow."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6572877)

JB

Jenny B.

Marketing Manager

> "Everything we need is in one place, and the wide range of tools helps us boost engagement and reach more customers. Since we started using ContactPigeon in..."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6882003)

CT

Christiana T.

Digital Marketing Specialist

> "One challenge we’ve encountered with the platform is that it occasionally freezes, causing delays."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6572877)

KM

KATIANNA M.

DIGITAL MARKETING SPECIALIST

> "We manage several online stores, and having all automations, transactional emails, and pop-ups in one platform has been a major advantage."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7060554)

KZ

KLE Z.

Director

> "The only problem we‘ve faced is some delays in our custom requests."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6841212)

AF

Alex F.

Administrator

> "The automation workflows help us stay in touch with customers, and the platform’s features generate a lot of our revenue."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7106822)

DK

Denislava K.

Content Media Manager

> "The only thing that I can say that I don't like is the exact tracking of the products the user has bought as they are all combined in one line chart."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___4729362)

DV

Desislava V.

Marketing and Digital Specialist

> "The platform’s flexibility allows us to expand our automation strategy and communication, bringing in more revenue without manual effort."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7170441)

MV

MARINA V.

PRODUCT MANAGER

> "I found out quite early that the platform had a steep learning curve as I was feeling quite lost at first."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6363015)

VT

Ventsislav T.

CRM and Email marketing specialist

> "ContactPigeon has been a very effective platform for managing lifecycle marketing across several ecommerce brands we work with."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7114027)

AD

Anastasia D.

Digital Marketing Specialist

> "Nothing to add as a major disadvantage."

[See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___5042935)

[View Reviews](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

PD

Prasad D.

Market Research Analyst

> "Also it gives feature of integrations with other software like salesforce , hubspot and therefore we can make..."

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___6007613)

JO

JANET O.

OWNER

> "Errors in documents are so obtrusive that you must scour every word for errors in punctuation."

[See full review](https://www.capterra.com/p/178759/Adapt/#SoftwareAdvice___6230302)

PD

Prasad D.

Market Research Analyst

> "My overall experience of using this software good for bulk email finding . Because it gives accurate leads..."

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___6007613)

PB

PETER B.

Programme Management Lead

> "Not great, we got very little support from our account manager"

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___6682376)

PD

Prasad D.

Market Research Analyst

> "Just putting name of company it gives all leads of staff in company and that's why very helpfull for my bulk lead"

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___6007613)

JO

JANET O.

OWNER

> "It is a horrible experience after using Fore for the last 13 years."

[See full review](https://www.capterra.com/p/178759/Adapt/#SoftwareAdvice___6230302)

VR

Verified Reviewer

Events Project Manager

> "I also like the percentage next to each contact which verifies how correct it is."

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___2976455)

AS

Arushi S.

HR

> "What I least like about adapt is that it doesn't provide me with personal mails."

[See full review](https://www.capterra.com/p/178759/Adapt/#Capterra___2971437)

[View Reviews](https://www.capterra.com/p/178759/Adapt/reviews/)

## User interface

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

4.96 (294)

[Adapt](https://www.capterra.com/p/178759/Adapt/)

4.34 (53)

### Features

ContactPigeon

Top features

40/48

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Behavioral Analytics
-   Behavior Tracking
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Channel Management
-   Contact Database
-   Contact Management
-   Customer Activity Tracking
-   Customer Database
-   Customer Journey Mapping
-   Customer Profiles
-   Customer Segmentation
-   Customizable Templates
-   Data Integration
-   Email Management
-   Email Marketing
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Multiple Data Sources
-   Personalization
-   Predictive Analytics
-   Predictive Modeling
-   Real-Time Analytics
-   Real-Time Data
-   Recommendations
-   Reporting & Statistics
-   Surveys & Feedback
-   Tagging
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/168153/ContactPigeon/#features)

Adapt

12/48

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Behavioral Analytics
-   Behavior Tracking
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Channel Management
-   Contact Database
-   Contact Management
-   Customer Activity Tracking
-   Customer Database
-   Customer Journey Mapping
-   Customer Profiles
-   Customer Segmentation
-   Customizable Templates
-   Data Integration
-   Email Management
-   Email Marketing
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Multiple Data Sources
-   Personalization
-   Predictive Analytics
-   Predictive Modeling
-   Real-Time Analytics
-   Real-Time Data
-   Recommendations
-   Reporting & Statistics
-   Surveys & Feedback
-   Tagging
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/178759/Adapt/#features)

### Recognition

ContactPigeon

Best Value Email MarketingSoftware (2024) 

Best Value Email MarketingSoftware (2023) 

Best Value Email MarketingSoftware (2022) 

Adapt is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

ContactPigeon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Adapt

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ContactPigeon

-   By ContactPigeon
-   Located in Greece
-   Founded in 2014

Adapt

-   By SLI Technologies
-   Located in India
-   Founded in 2017

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