# Compare ContactPigeon vs Salesforce Marketing Cloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ContactPigeon and Salesforce Marketing Cloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/168153-248536/ContactPigeon-vs-Salesforce-Marketing-Cloud --- # ContactPigeon vs Salesforce Marketing Cloud Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ContactPigeonSalesforce Marketing Cloud2/4 selected [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[5.0 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.2 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) [## ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[5.0 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 5 Reviews Sentiment Based on [283 reviews](#user-reviews) Positive 283 Neutral 0 Negative 0 [## Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.2 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 3.8 Functionality 4.3 Ease of Use 3.8 Customer Service 3.9 Reviews Sentiment Based on [526 reviews](#user-reviews) Positive 440 Neutral 63 Negative 23 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (983) * * * Starting Price €61.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,291) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### eWay-CRM 4.5 (820) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### Omnisend 4.7 (836) * * * Starting Price $16.00 Usage Based,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,971 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Email Campaign Management 5.0 Campaign Scheduling 4.9 Newsletter Management NA Email Tracking 4.7 Customizable Branding NA 59%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 4.4 Campaign Scheduling 3.9 Newsletter Management NA Email Tracking \-- Customizable Branding 3.8 User satisfaction User satisfaction 5.0 User reviews[283](https://www.capterra.com/p/168153/ContactPigeon/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 5.0 User satisfaction 4.2 User reviews[526](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Ease of use 3.8 Functionality 4.3 Value for money 3.8 Customer support 3.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations. Best for Designed for small and midsize businesses in various industries. ## User reviews Pros & cons KM KATIANNA M. DIGITAL MARKETING SPECIALIST > "We manage several online stores, and having all automations, transactional emails, and pop-ups in one platform has been a major advantage." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7060554) IL Ioanna L. Performance Marketing Specialist > "The only small issue we’ve faced is that the meta ads integration requires a bit of digging if you want to sync it with the CDP." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7110679) VC Victoria C. Digital Marketing Manager > "Our personalized, data-driven campaigns connect with our audience, thus boosting engagement and driving measurable results. Since expanding our..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7093237) AR Andy R. CRM Digital Marketing Manager > "Sometimes when I want a new segment, the platform has slight delays." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7065277) Athanasios F. IT Consultant > "From advanced email campaigns to pop-ups and customer engagement tools, ContactPigeon gives us everything we need to deliver impactful results." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7019340) CM Christos M. Head of Marketing > "The only issue we’ve encountered was a delay when activating our Samaritan chat due to custom implementations." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7011234) VT Ventsislav T. CRM and Email marketing specialist > "Overall, it helps retailers turn anonymous visitors into subscribers and create structured customer journeys that support retention and repeat..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7114027) MG Maria G. Marketing Assistant > "The only drawback is that the UI feels a bit outdated and could use a modern update." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7007140) JB Jenny B. Marketing Manager > "Everything we need is in one place, and the wide range of tools helps us boost engagement and reach more customers. Since we started using..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6882003) LV Leonidas V. Account Manager > "One small limitation is the inability to use a custom font that I wanted directly in emails." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6758696) AR Andy R. CRM Digital Marketing Manager > "ContactPigeon’s CDP has comprehensive analytics and dashboards that allow us to understand our customers’ behaviour in depth." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7065277) KZ KLE Z. Director > "The only problem we‘ve faced is some delays in our custom requests." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6841212) AF Alex F. Administrator > "The automation workflows help us stay in touch with customers, and the platform’s features generate a lot of our revenue." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7106822) GS Gianna S. E-shop operator > "The only minor issue we've had is that, when new marketing actions are proposed, we don’t have enough time to implement them." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6580301) KA KALLIRROI A. Digital Marketing Associate > "Moreover, we use additional useful tools for events, like push notifications and landing pages with QR codes." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7047063) DK Dimitrios K. E-commerce and Marketing Coordinator > "Some things take longer than expected to implement." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7115298) KS Konstantinos S. Social Media Manager > "We’ve been using ContactPigeon since 2021 for two different sites, and it has made our daily work much easier. Whenever we needed a more technical..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7063387) CT Christiana T. Digital Marketing Specialist > "As a result, we often have to restart the process from the beginning, and those delays, albeit small, disrupt our workflow." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6572877) VT Ventsislav T. CRM and Email marketing specialist > "ContactPigeon has been a very effective platform for managing lifecycle marketing across several ecommerce brands we work with." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7114027) CT Christiana T. Digital Marketing Specialist > "One challenge we’ve encountered with the platform is that it occasionally freezes, causing delays." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6572877) MK Manousos K. SALES MANAGER > "The team created a custom cross-sell automation and a mini product template for us, which has been extremely helpful." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7063479) MZ Maria Z. E-Commerce Manager > "The delays in the segmentation tool and the occasional bottlenecks can be challenging." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6665929) KM KATIANNA M. DIGITAL MARKETING SPECIALIST > "We also appreciate how open the ContactPigeon team is to trying new things, from segmentation to price-drop alerts to the early Menura AI agent they..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7060554) DK Denislava K. Content Media Manager > "The only thing that I can say that I don't like is the exact tracking of the products the user has bought as they are all combined in one line chart." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___4729362) CL Christina L. Ecommerce - Ebooks Manager > "We also use several pop-ups, including product recommendations and commercial messages, which complement our newsletters nicely." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7065413) MV MARINA V. PRODUCT MANAGER > "I found out quite early that the platform had a steep learning curve as I was feeling quite lost at first." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___6363015) AK Apostolos K. E-commerce Specialist > "Some of the greatest advantages are the easy adaptation to our strict GDPR requirements and the ability to set up custom implementations such as..." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___7005389) AD Anastasia D. Digital Marketing Specialist > "Nothing to add as a major disadvantage." [See full review](https://www.capterra.com/p/168153/ContactPigeon/#Capterra___5042935) [View Reviews](https://www.capterra.com/p/168153/ContactPigeon/reviews/) IS Ilayda S. Marketing Director > "I especially love the robust segmentation tools we are able to customize promotions for our customers based on how they shop." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6794413) AD Amanda D. VP - Marketing > "I've used many different marketing automation solutionsbefore, and each have their pro's and con's, but anytime I'm working within a Salesforce..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6651467) JS John S. Manager > "What I liked most about Salesforce Marketing Cloud is the ability to manage email, social media, and text messaging from one platform." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6638589) SK Sarah K. Content Marketing Manager > "Navigating through its interface and setting up campaigns can be time-consuming, especially without prior experience or adequate training." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6473423) Kenidra S. Sales Representative > "What I like most about Salesforce is how the customer's information populates." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7095244) GL Gitte L. Business Owner > "The cost is the main issue with this tool as well as getting it implemented and set up because of the vast number of features and customization..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4705885) Rachid K. Sales Executive > "Salesforce marketing cloud is one of the best way to maintain such as a strong relationships with customers and grow your business." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6619406) Ipek Nil B. Sales Marketing Specialits > "This tool unfortunately comes with a huge cost, not only to buy but also to maintain." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6293653) EC Ellese C. Sales Consultant > "With Salesforce Marketing Cloud, I am able to create and customize AI-powered campaigns." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6515006) Richard G. Communication and Media Analyst > "Although bugs occur infrequently, they can temporarily disrupt work because they are irreplaceable and essential tools for the business." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4714748) JS John S. Manager > "Our overall experience with Salesforce Marketing Cloud has been mixed. While implementation, cost, and learning curve were issues, once we knew..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6638589) MK Matt K. Direct Marketing Lead > "It was clunky like 2003 have just called and ask to return it back." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6556987) SS Sarah S. Assistant Head of Company > "I have enjoyed Salesforce as a way to stay organized with several parts of information within my company and disperse it to other employees easily." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6573176) NE Noel E. Computer Specialist > "Limited Reporting: Some users have also reported limited reporting and analytics capabilities compared to other marketing automation platforms." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) RF Rebecca F. Customer support > "I like how you can see the date & time as well as how often someone opens an email." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6774073) VR Verified Reviewer Marketing Manager > "The other feature that tends to be frustrating is the speed or actions when having multiple splits in their journey builder." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) SB Sunil B. Connect Partner > "Very customisable to businesses of varied needs and requirements fostering a more inclusive environment!" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6822895) NE Noel E. Computer Specialist > "Salesforce Marketing Cloud can be expensive, particularly for small and medium-sized businesses." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) SS Samantha S. Program Manager > "It is a great CRM solution and one that we use to manage Customer relationships and worldwide questions received." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6523286) Jana F. Senior Director Of Marketing > "It is always frustrating how long it takes for an email activity to load in Journey Builder." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) NE Noel E. Computer Specialist > "For me Salesforce Marketing Cloud has wide range of features and capabilities, including:Email Marketing: enables businesses to create, send, and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) NE Noel E. Computer Specialist > "Support: Some of us have reported difficulty in getting timely and effective support from Salesforce's customer service team." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) Richard G. Communication and Media Analyst > "At first, getting members to enter data is difficult, but as the number of items entered correctly increases, each salesperson's activities become..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4714748) MR Maggie R. Content Manager > "One of our campaigns bugged and contacts received duplicate emails. When I tried to contact customer service, it was almost impossible to get in..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3995927) NE Noel E. Computer Specialist > "Advertising: enables businesses to create and manage advertising campaigns across multiple channels, including social media, search engines, and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) VR Verified Reviewer Marketing Manager > "The speed for SFMC can sometimes be questionable." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) Jennifer W. Human Resources Generalist > "Through the use of granular criteria and personalization, we have increased user engagement across all modes of communication, including Email,..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4993968) RB Rilwan B. Product Designer > "The only con will be the pricing as it is a bit on the hefty side." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5100928) AD Amanda D. VP - Marketing > "No other marketing automation system that I've used works as smoothly with Salesforce CRM as Salesforce Marketing Cloud." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6651467) NE Noel E. Computer Specialist > "For this Salesforce Marketing Cloud product, here are just some of the some issues i and a few others have." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) MLV Maria Lourdes V. Lead Associate > "provides different reports in an instant which help analyze team perfomance" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6429481) QW Quinn W. Sales and Marketing Specialist > "Although the platform is quite expensive, I do not believe my company is adequately compensated for it." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4713739) TO Tareq O. Sales Engineer > "The intuitive reporting features and customizable dashboards enable the management of a lot of data across interconnected databases." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4751705) HQ Hernesto Q. Mfr systems admin > "The pricing is a bit costly compared to other companies." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6013200) SL Stephanie L. Web Manager > "Salesforce Marketing Cloud is critical to managing our Marketo forms and making sure they turn into actionable next steps for our CX team that we..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4884658) VR Verified Reviewer CEO > "This can be costly for smaller companies and can offer many features that may never be used if not implanted or trained properly." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3988386) KJ Kurt J. LNAM-LTC > "The way it is excellent for identifying leads, and hopefully acquaints these leads with services, etc.." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6473589) KC Kyle C. Manager, Application Support > "In terms of using marketing cloud for marketing communication, or any kind of communication, it really falls short. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4586280) EJ Elli J. Customer Marketing Manager > "We use the Marketing cloud every day for our email marketing efforts." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6320004) ML Makayla L. Sales Manger > "Some of the key words that are used don't always bring up the right information you're looking for at that exact moment." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4133304) Jacob P. CRM Director > "If your company has the resources to implement SFMC, it has the ability to do everything you need it to do with email, marketing automation and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4872614) VP Vishal P. inside sales evangelist > "sometimes for new user it is difficult to manage and it takes time to apply the filters" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4667409) GL Gitte L. Business Owner > "Overall while this is a very expensive tool you can trigger real-time events while customers browse your website and continually adjust their path..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4705885) AFT Ali Furkan T. Junior Software Developer > "Additionally, the platform can be difficult to learn and requires a lot of time and effort to master all its features." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4327005) NE Noel E. Computer Specialist > "Social Media Marketing: enables businesses to manage social media accounts, publish content, and engage with customers." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) VR Verified Reviewer CTO > "the solution is quite expensive, the reporting is a bit limited" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4282606) Rachid K. Sales Executive > "The system provide many ways to grow the business you have." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6619406) Sullivan B. Marketing Specialist > "Requires a dedicated platform expert, and their tech support is lacking; too many tickets need escalation … and there are expensive upgrades and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2887015) NE Noel E. Computer Specialist > "Mobile Marketing: enables businesses to create and send SMS and push notifications to customers." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) Mory M. Business Analyst > "Sometimes difficult to use on the browser of some of my phones" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4633644) Angela V. Owner > "With salesforce I’m able to understand my customers unique needs." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6288075) CM Cat M. VP of Operations > "Ultimately we are switching from Marketing Cloud because the price is too high for all the headaches and because we use a limited amount of the..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2965622) JM Jayson M. Founder > "I love how many options it provides and how I can use Trailhead to learn. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6336190) VR Verified Reviewer Marketing Director > "My small team had to spend hundreds of hours troubleshooting significant, bottom-line impacting issues caused by the platform with little to no..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#GetApp___3342920) Jana F. Senior Director Of Marketing > "It is an extremely adaptable and comprehensive application that provides everything you need to efficiently manage your connections with customers." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) Melina S. Sales Executive > "Although it is more expensive, onboarding the entire team is a significant cost for us." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4631355) VR Verified Reviewer Marketing Manager > "The best features of SFMC is the integration with SFDC and the flexibility in creating audiences." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) VR Verified Reviewer Marketing Director > "error on SFMCs part caused high SPAM rating on our account, so very few emails on our list were receiving messages" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#GetApp___3342920) HL Hollie L. Communications Coordinator > "The customizable feedback was very helpful for my team." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6237558) SrP Sérgio P. partner > "Not that easy to implement, to many customizations required." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4210336) MC Marco C. IT Expert > "Salesforce Marketing Cloud has brilliant features and a friendly customer support team." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6260704) Kelly W. Account Executive > "It does a lot of things so if it is not customized properly you likely will struggle with processes and workflows." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2977818) Jana F. Senior Director Of Marketing > "In conclusion, if you're wanting to simplify your sales and marketing operations in a strong and user-friendly method, this CRM system is what you..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) DS David S. Sr Manager Marketing > "It is somewhat challenging to get onboarded to employees." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3750312) SS Samantha S. Program Manager > "The cost can be high for small businesses but so far we have made it work" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6523286) AG Ahmed G. Freelancer > "Sometimes it is slow to use" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3792550) Gamze T. Data Scientist > "Overall, one of the greatest tools to manage our leads." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6315608) Slavi S. CRM Campaign Executive > "Forcing you to switch to "premium support" like you already didn't pay enough for the product that is not cheap at all." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3175568) MB Mark B. Founder and CEO > "Great storage of data." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6467879) VR Verified Reviewer Marketing Specialist > "Creating email lists is also overly complicated, and I frequently get errors for things the program should be able to sort out - such as having..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2100992) JM Jayson M. Founder > "I love most of the elements of this product but it can definitely stump me sometimes. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6336190) Naomi B. Owner > "Huge strike against them and their brand if it is a company on a new and strict budget!" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2952553) Niel Winston T. Scale Annotators > "Discount i like the discount that given to the costumer i really do like this site" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6329519) VR Verified Reviewer Data Scientist > "This tool is expensive, so anything extra comes at a huge cost if funding is reduced." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2984090) MS Madhusudan S. Software Engineer > "With the help of the powerful CRM SalesForce, corporate firms can use account and customer information to enhance customer relationships, boost..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4616726) FT Farhan T. IT Business System Analyst > "Salesforce customer support also is not ideal" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3076208) VR Verified Reviewer CEO > "It is a brilliant software for email marketing, email automation, social media marketing, leads generation, email management and for effective..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3831046) VR Verified Reviewer Marketing Operations > "Trying to split journeys based on Salesforce attributes often just doesn't work. Because it's Salesforce, anything you would actually want to do..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2132377) FZ Fakhar Z. HlR Assistant > "This software is a great tool to publish a newsletter of your company or creating Marketing Emails for your costumers. Once you have you template..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4598271) VR Verified Reviewer Marketing Operations > "The customer facing unsubscribe and profile management pages look like shit and can't be branded or customized." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2132377) [View Reviews](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) ## User interface [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/) 4.95 (283) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) 4.21 (526) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ContactPigeon 36/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/168153/ContactPigeon/#features) Salesforce Marketing Cloud Top features 38/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#features) ### Recognition No recognitions have been awarded to ContactPigeon No recognitions have been awarded to Salesforce Marketing Cloud ### Deployment & support ContactPigeon Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Marketing Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ContactPigeon - By ContactPigeon - Located in Greece - Founded in 2014 Salesforce Marketing Cloud - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) Contact vendor for pricing Price $9/month 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-168153/brevo-vs-ContactPigeon) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.3 Features 4.4 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-248536/HubSpot-CRM-vs-Salesforce-Marketing-Cloud) [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/) Contact vendor for pricing Price $0 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/168153-202338/ContactPigeon-vs-Gmail) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 4.3 Features 4.4 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-248536/Salesforce-vs-Salesforce-Marketing-Cloud) [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) Contact vendor for pricing Price $13/month 4.9 Features 4.4 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-168153/MailChimp-vs-ContactPigeon) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.3 Features 4.3 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-248536/Zoho-CRM-vs-Salesforce-Marketing-Cloud) [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/) Contact vendor for pricing Price $10/month 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-168153/MailerLite-vs-ContactPigeon) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.3 Features 4.3 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-248536/Dynamics-365-vs-Salesforce-Marketing-Cloud) [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Contact vendor for pricing Price $15/month 4.9 Features 4.5 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-168153/ActiveCampaign-vs-ContactPigeon) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.3 Features 4.5 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/204998-248536/Bigin-by-Zoho-CRM-vs-Salesforce-Marketing-Cloud) [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)[4.95 (283)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/) Contact vendor for pricing Price $17/month 4.9 Features 4.7 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168153-198994/ContactPigeon-vs-Systeme) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.21 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $25/month Price $14.99/month 4.3 Features 4.6 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-248536/EngageBay-Marketing-vs-Salesforce-Marketing-Cloud)