# Compare Site24x7 vs OpsGenie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Site24x7 and OpsGenie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168192-170236/Site24x7-vs-OpsGenie

---

# Site24x7 vs OpsGenie Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Site24x7OpsGenie2/4 selected

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

[## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [347 reviews](#user-reviews)

Positive

336

Neutral

8

Negative

3

[## OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Starting Price

$11.55/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 2,770 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Real-Time Monitoring

4.8

Real-Time Data

4.2

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.8

68%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.5

Real-Time Data

NA

Alerts/Notifications

4.5

Server Monitoring

3.8

Dashboard

3.7

User satisfaction

User satisfaction

4.7

User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[154](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$11.55Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

Best for

SMB and Mid & Enterprise

## User reviews

Pros & cons

AJ

Akshay J.

CTO

> "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406)

Alex S.

CEO

> "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257)

CSL

Carlos Salvador L.

Dev PBX VoIP

> "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564)

RD

Ryan D.

Service Delivery Manager

> "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RD

Ryan D.

Service Delivery Manager

> "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

VR

Verified Reviewer

Asst. Manager

> "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when it..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

RK

Rishabh K.

Busier development associate

> "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613)

SG

Shivani G.

Technical Specialist - cloud

> "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

Sachin Y.

Network Security Engineer

> "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915)

VS

Vishal S.

SRE

> "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

RD

Ryan D.

Service Delivery Manager

> "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

AE

Abdelrahman E.

Cloud Operations Engineer

> "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049)

VR

Verified Reviewer

Senior Infrastructure Engineer

> "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was online..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146)

RT

Rahul T.

DGM

> "User account Management is not very effective to manage and mapping of users in different customer account"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647)

VS

Vishal S.

SRE

> "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

Gabriel F.

Database Administrator

> "The main drawback has been occasional instability with some plugins."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

BO

Bruno O.

Support Director

> "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728)

Santos S.

Senior Manager

> "The interface can feel a bit overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105)

Austin E.

CTO

> "No real issues and much better functionality that our old simple monitoring service for local servers and external sites."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730)

AM

Amro M.

Proactive Support

> "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

AK

Andrew K.

VP Operations

> "Some of the account management features are confusing, especially if purchased through Zoho One."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JJ

Joseph J.

President

> "It can be a bit complicated to configure properly and some of the default alert settings are too low."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041)

Gabriel F.

Database Administrator

> "It provides good visibility into availability and performance and helps identify issues quickly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RmV

Rémi V.

System Administrator

> "the Linux application monitoring system which only works with processes and not services"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786)

SG

Shivani G.

Technical Specialist - cloud

> "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

AK

Andrew K.

VP Operations

> "Hard to know where to go for user management, billing, etc."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

DP

Dimitris P.

Cloud Solutions Architect

> "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082)

Harsh S.

System Engineer

> "Missing functionalities that exist in other monitoring tools create a noticeable gap."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

JK

Jitae K.

Sr.Devops Engineer

> "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547)

IB

Ivan B.

IT Admin

> "The price to upgrade plan can be costly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

JR

Jonny R.

Marketing Director

> "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049)

SS

Sailesh S.

Senior Network System Administrator and DevOps Engineer

> "Frequent Mail spams the user and it should be fixed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571)

UM

Uday M.

Sr IT Admin

> "Site24x7 offers broad monitoring across servers, websites, and cloud apps."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I just do not like the plenty alerts sent when degradation starts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

VR

Verified Reviewer

Senior Software Engineer

> "The report of when events have fired is quite useful to see the availability over time."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019)

AR

Abdul R.

Cloud engineer

> "sometimes getting slower than usual and alerts not receiving"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935)

Gabriel F.

Database Administrator

> "It offers a solid set of features and helps support daily operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

MC

Miranda C.

IT Director

> "I always have to message support to figure out how to change any settings."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

JS

Jeremy S.

IT Support Engineer

> "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493)

DM

David M.

IT Manager

> "Pricing is not very clear, also the sales process a bit complicated."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421)

Harsh S.

System Engineer

> "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue detection."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

VP

Viren P.

IT Manager

> "Cumbersome setup process, sometimes not easily understandable"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208)

RF

Raul F.

CIO

> "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600)

MC

Miranda C.

IT Director

> "Very difficult to configure anything other than what is native to it."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "The "single pane of glass" visibility is the biggest winner for me."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

RPS

Raj Prakash S.

IT Manager

> "timely Support and some time technical issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468)

CU

Chidiebere U.

Network Engineer

> "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130)

Abhishek S.

Infrastructure Lead

> "Lacks multiple configuration profiles for monitors2."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179)

PC

Paul C.

Programmer

> "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421)

KG

Kallol G.

System Support - IMS

> "The additional basic monitor add-on price is too much high."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847)

UM

Uday M.

Sr IT Admin

> "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

JM

Joshua M.

Network/Systems Support Technician

> "The site can be a little noisy due to so many options being available."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511)

AW

Aidan W.

Chief Customer Officer

> "Alerting is clean and easy to set up with SMS for critical issues"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696)

PS

Prashantha S.

Cloud deployment specialist

> "Salesforce plugin is not there, too many alerts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744)

VR

Verified Reviewer

Asst. Manager

> "Site24x7 have big range of custom plugins which do the job very well."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

RB

Rob B.

Lead Support engineer

> "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919)

AF

Andrew F.

Infrastructure engineer

> "The monitoring of our websites has been spot on when detecting issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908)

SK

Suman K.

Software engineer

> "More false positive alerts are observed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475)

TS

Tarique S.

AVP - Cloud and DevOps

> "It’s reliable, cost-effective, and the automation works perfectly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135)

AJ

Aaron J.

Network and Security Manager

> "UI is a little crowded but not so much that it was confusing."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374)

AK

Andrew K.

VP Operations

> "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

GK

Gokulapandi K.

Devops Specialist

> "I reached customer support recently, Customer support is slow."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748)

RD

Ryan D.

Service Delivery Manager

> "Site24x7 has been a game changer for our operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

LR

Lokesh R.

Staff

> "Lack promotion and marketing. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719)

VR

Verified Reviewer

programmer

> "Their suite of applications provide a “one stop shop” for almost all IT related support software."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152)

Stuart R.

Product Owner - Carrier Ops

> "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834)

HM

Henrique M.

Devops Analyst

> "Our monitoring offers extensive customization."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815)

Mohammed Younus S.

Information Security Analysts

> "To provide timely notification when the server went down or became unresponsive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198)

NA

Nada A.

QA Manager

> "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715)

OY

Onohara Y.

empoyee

> "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712)

IB

Ivan B.

IT Admin

> "The monitoring website capabilities is realy precise and reliable."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

SB

Shreekara B.

Service management office

> "Dashboard is not up as expected."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735)

AC

Atul C.

DevOps

> "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

UO

Umurcan O.

ceo

> "the price is a bit expensive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357)

VS

Vishal S.

SRE

> "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

AC

Atul C.

DevOps

> "Occasional False Positives"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

VR

Verified Reviewer

Systems Engineer

> "Service monitoring (individual services on Win or linux w/alert via threshold) automation features (reboot weekly, scripts..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4912068)

TB

Thyago B.

CEO

> "I miss Drilldown capabilities on custom dashboards/plugins"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305)

[View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

JaK

Jarosław K.

Director of Support

> "OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in..."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

MR

Mathieu R.

Programmeur Jouabilité

> "The mobile app sometimes felt a bit slower than the web version, though nothing that impacted urgent alerts."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7052455)

JaK

Jarosław K.

Director of Support

> "A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

FS

Francisco S.

Developer

> "The interface can be a bit complex to navigate at times, and the reporting features could use some improvement."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6556597)

AB

Ash B.

President

> "The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7042549)

VR

Verified Reviewer

IT Manager

> "It was very simplistic and basic compared to PagerDuty, I hope the price reflected that."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6868277)

JaK

Jarosław K.

Director of Support

> "What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

PD

Philippe D.

Senior SRE Engineer

> "In my opinion the lack of real-time dashboard of the alerts is a big miss."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4867076)

GT

Gary T.

Solution Designer

> "What I liked most about OpsGenie is how it streamlines incident management and on-call coordination."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6768684)

SG

Shitij G.

Software Engineer

> "Incident management plan is not cheap"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4528168)

[View Reviews](https://www.capterra.com/p/170236/OpsGenie/reviews/)

## User interface

4.71 (347)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)

4.62 (154)

### Features

Site24x7

Top features

33/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/168192/Site24x7/#features)

OpsGenie

12/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/170236/OpsGenie/#features)

### Recognition

Site24x7

Best Value Application Performance ManagementSoftware (2023) 

No recognitions have been awarded to OpsGenie

### Deployment & support

Site24x7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpsGenie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Site24x7

-   By ManageEngine
-   Located in United States
-   Founded in 1996

OpsGenie

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.6

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4.5

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[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

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[View full comparison](https://www.capterra.com/compare/21581-170236/PRTG-Network-Monitor-vs-OpsGenie)

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

vs

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4.5

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[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

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4.5

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4.3

Ease of Use

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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Contact vendor for pricing

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