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Small, medium as well as large organizations that require constant and comprehensive monitoring of their applications & servers(App servers, DB servers, Cloud apps, VMs, Middleware components, etc.).
Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.
The customer support is excellent, and the documentation is comprehensive, making it easy to troubleshoot issues and implement best practices for optimal performance.
The tool may not provide enough support for monitoring serverless environments.
The user-friendly interface, real-time monitoring, seamless integration, and excellent customer support have all contributed to a smoother and more reliable IT infrastructure management.
Some users have reported difficulty configuring the tool to meet their specific needs.
User friendly and we can customize this product as per our requirement. I did some customization for mongodb with the help of APM team and which is supports my requirement.
The tool may not provide enough security features for some users.
This software was initially brilliant: quick to set up, easy to use, and a good value for the money.
The tool may not provide enough support for monitoring microservices.
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing.
I love its dashboarding capabilities. And that the monitoring system itself keep track of historical data providing great insight on what is happening.
It is very hard to recover the password once the person who set up the service is no longer with the organization.
Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.
When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying.
Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.
As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams.
ManageEngine Applications Manager
Site24x7
Top FeaturesManageEngine Applications Manager
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