# Compare Site24x7 vs Freshping 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Site24x7 and Freshping based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168192-173148/Site24x7-vs-Insping

---

# Site24x7 vs Freshping Features and Cost Comparison

Last updated May 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Site24x7Freshping2/4 selected

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

[Freshping](https://www.capterra.com/p/173148/Insping/)[4.7 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

[## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [353 reviews](#user-reviews)

Positive

342

Neutral

8

Negative

3

[## Freshping](https://www.capterra.com/p/173148/Insping/)[4.7 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [562 reviews](#user-reviews)

Positive

545

Neutral

15

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 3,017 reviews from website monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Alerts/Notifications

4.6

Real-Time Notifications

4.7

Real-Time Monitoring

4.8

For Websites

4.8

Email Alerts

4.8

80%Fit

Missing features

Feature ratings

Alerts/Notifications

4.7

Real-Time Notifications

NA

Real-Time Monitoring

4.8

For Websites

4.8

Email Alerts

4.7

User satisfaction

User satisfaction

4.7

User reviews[353](https://www.capterra.com/p/168192/Site24x7/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[562](https://www.capterra.com/p/173148/Insping/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$11Per Month

-   Free version
-   Free trial

Best for

Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

Best for

Developers, Marketing agencies, Managed service providers (MSPs). Anyone who is responsible for a website/web service and needs to know if the website goes down.

## User reviews

Pros & cons

AJ

Akshay J.

CTO

> "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406)

Alex S.

CEO

> "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to get..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257)

RD

Ryan D.

Service Delivery Manager

> "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify and..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RD

Ryan D.

Service Delivery Manager

> "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

Abhinandan Y.

Network Security Engineer

> "The platform provides centralized visibility for servers, network devices, applications, websites, and cloud infrastructure from a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7156782)

VR

Verified Reviewer

Asst. Manager

> "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when it..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

VR

Verified Reviewer

Cloud Engineer

> "Simple UI, user friendly to understand the things, verify simple to integrate with cloud native environments, good security..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7154785)

SG

Shivani G.

Technical Specialist - cloud

> "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

RD

Ryan D.

Service Delivery Manager

> "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get additional..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

AE

Abdelrahman E.

Cloud Operations Engineer

> "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during high-priority..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049)

VR

Verified Reviewer

Senior Infrastructure Engineer

> "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was online..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146)

LV

Luis V.

Account Executive

> "Also, wonder why pricing is not more transparent, took some negotiating to get a reasonable price to monitor 47 stations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7152499)

CSL

Carlos Salvador L.

Dev PBX VoIP

> "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and has..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564)

Gabriel F.

Database Administrator

> "The main drawback has been occasional instability with some plugins."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RK

Rishabh K.

Busier development associate

> "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613)

Santos S.

Senior Manager

> "The interface can feel a bit overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105)

Sachin Y.

Network Security Engineer

> "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915)

VS

Vishal S.

SRE

> "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling large..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

BO

Bruno O.

Support Director

> "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable. When..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728)

AM

Amro M.

Proactive Support

> "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079)

Austin E.

CTO

> "No real issues and much better functionality that our old simple monitoring service for local servers and external sites."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730)

AK

Andrew K.

VP Operations

> "Some of the account management features are confusing, especially if purchased through Zoho One."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

VS

Vishal S.

SRE

> "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email, SMS,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

RT

Rahul T.

DGM

> "User account Management is not very effective to manage and mapping of users in different customer account"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JJ

Joseph J.

President

> "It can be a bit complicated to configure properly and some of the default alert settings are too low."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041)

Gabriel F.

Database Administrator

> "It provides good visibility into availability and performance and helps identify issues quickly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RmV

Rémi V.

System Administrator

> "the Linux application monitoring system which only works with processes and not services"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786)

SG

Shivani G.

Technical Specialist - cloud

> "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1 single..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

AK

Andrew K.

VP Operations

> "Hard to know where to go for user management, billing, etc."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

DP

Dimitris P.

Cloud Solutions Architect

> "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools here..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082)

SS

Sailesh S.

Senior Network System Administrator and DevOps Engineer

> "Frequent Mail spams the user and it should be fixed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571)

NHH

Nguyen H. H.

Deputy Service Manager

> "On our company size, price point is effective, we pay less than hire another technician just for monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7156775)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I just do not like the plenty alerts sent when degradation starts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JK

Jitae K.

Sr.Devops Engineer

> "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547)

MC

Miranda C.

IT Director

> "I always have to message support to figure out how to change any settings."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

JR

Jonny R.

Marketing Director

> "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning curve..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049)

DM

David M.

IT Manager

> "Pricing is not very clear, also the sales process a bit complicated."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421)

UM

Uday M.

Sr IT Admin

> "Site24x7 offers broad monitoring across servers, websites, and cloud apps."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

VP

Viren P.

IT Manager

> "Cumbersome setup process, sometimes not easily understandable"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208)

VR

Verified Reviewer

Senior Software Engineer

> "The report of when events have fired is quite useful to see the availability over time."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019)

MC

Miranda C.

IT Director

> "Very difficult to configure anything other than what is native to it."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

Gabriel F.

Database Administrator

> "It offers a solid set of features and helps support daily operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

IB

Ivan B.

IT Admin

> "The price to upgrade plan can be costly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure management."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

RPS

Raj Prakash S.

IT Manager

> "timely Support and some time technical issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468)

CU

Chidiebere U.

Network Engineer

> "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130)

Harsh S.

System Engineer

> "Missing functionalities that exist in other monitoring tools create a noticeable gap."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

PC

Paul C.

Programmer

> "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a considerable..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421)

Abhishek S.

Infrastructure Lead

> "Lacks multiple configuration profiles for monitors2."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179)

UM

Uday M.

Sr IT Admin

> "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

PS

Prashantha S.

Cloud deployment specialist

> "Salesforce plugin is not there, too many alerts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744)

Abhinandan Y.

Network Security Engineer

> "t I liked most about Site24x7 is its all-in-one monitoring capability and ease of use."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7156782)

AR

Abdul R.

Cloud engineer

> "sometimes getting slower than usual and alerts not receiving"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935)

VR

Verified Reviewer

Asst. Manager

> "Site24x7 have big range of custom plugins which do the job very well."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

RB

Rob B.

Lead Support engineer

> "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919)

AF

Andrew F.

Infrastructure engineer

> "The monitoring of our websites has been spot on when detecting issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908)

AJ

Aaron J.

Network and Security Manager

> "UI is a little crowded but not so much that it was confusing."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374)

TS

Tarique S.

AVP - Cloud and DevOps

> "It’s reliable, cost-effective, and the automation works perfectly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135)

GK

Gokulapandi K.

Devops Specialist

> "I reached customer support recently, Customer support is slow."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748)

AK

Andrew K.

VP Operations

> "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

LR

Lokesh R.

Staff

> "Lack promotion and marketing. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719)

RD

Ryan D.

Service Delivery Manager

> "Site24x7 has been a game changer for our operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

Stuart R.

Product Owner - Carrier Ops

> "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834)

VR

Verified Reviewer

programmer

> "Their suite of applications provide a “one stop shop” for almost all IT related support software."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152)

Mohammed Younus S.

Information Security Analysts

> "To provide timely notification when the server went down or became unresponsive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198)

JS

Jeremy S.

IT Support Engineer

> "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493)

OY

Onohara Y.

empoyee

> "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712)

HM

Henrique M.

Devops Analyst

> "Our monitoring offers extensive customization."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815)

SB

Shreekara B.

Service management office

> "Dashboard is not up as expected."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735)

NA

Nada A.

QA Manager

> "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715)

UO

Umurcan O.

ceo

> "the price is a bit expensive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357)

RF

Raul F.

CIO

> "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600)

TB

Thyago B.

CEO

> "I miss Drilldown capabilities on custom dashboards/plugins"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305)

VR

Verified Reviewer

Systems Engineer

> "Service monitoring (individual services on Win or linux w/alert via threshold) automation features (reboot weekly, scripts..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4912068)

PK

Praveen K.

IT

> "Unable to stop the monitoring of Servers during business hours"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4644245)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "The "single pane of glass" visibility is the biggest winner for me."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

CN

Chris N.

Managing Director

> "Lack of extensions and log storing options."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4697574)

EP

Evgeny P.

CTO

> "Huge catalogues of monitors, ease of deployment, fair pricing model."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7029213)

KG

Kallol G.

System Support - IMS

> "The additional basic monitor add-on price is too much high."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847)

[View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

Md Mahbub A.

Mahbub Alam

> "Freshping helped me a lot with my task, I can get instant email notifications when my websites are..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

MF

Miles F.

Director

> "There is no ability to group monitors into groups on the status page."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3648621)

JP

Javier P.

President & CEO

> "Their customer desk is always ready whenever you need it."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___5064886)

NG

Nika G.

Senior ICT consulant

> "Didn't work for all sites; tried setting it up for sharepoint but it couldn't update status to UP..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3604987)

Md Mahbub A.

Mahbub Alam

> "The most amazing feature is, they allow 50 websites free 24x7 monitoring in their FREE subscription..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

CR

Chris R.

IT Consultant

> "Not really a con, but when I did the signup process they required a website to monitor and that's..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3577719)

TG

Tarak G.

Operating Partner

> "They also have very tiered pricing, including free and trial options for start-up projects to take..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3129219)

AlT

Aurélien T.

Founder

> "Instead of multiple account creations and different urls to save somewhere in your favorite to log..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2869170)

IS

Iman S.

Developer

> "Its Awesome and Cheap Monitoring, and can custom domain is free"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3687074)

AlT

Aurélien T.

Founder

> "Integration between their tools/services between Freshping, Freshwork, Freshstatus etc... is a bit..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2869170)

JG

Jason G.

CEO

> "Fresh ping has a lot more features than just simple up-time monitoring and difficult-to-find..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3602118)

PG

Prithvi G.

DevOps

> "so if i want an internal status page i wasnt able to find a way to do it."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3088313)

RS

Raiyan S.

DevOps Engineer

> "I liked the way it even monitors the DNS server and their are tons of like this option, e.g. SSL..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2951751)

VV

Vinicius V.

DevOps

> "it is not possible to put performance metrics on the Status Page"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3521238)

VR

Verified Reviewer

CEO

> "They offer a free pricing tier and it is feature filled."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3654123)

PK

Prabhat K.

DevOps

> "ssl setup is too costly and its need to be low. And there should be grouping feature"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3411573)

JP

Javier P.

President & CEO

> "Am a delighted user and administrator."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___5064886)

AN

Ajinkya N.

DevOps Engineer

> "not able to configure region with latency"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3196080)

TS

Tom S.

Co-Founder

> "Very quick and painless to setup, good integrations, we receive email notifications and Slack..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3090369)

Md Mahbub A.

Mahbub Alam

> "I emailed them and created a support ticket. But they took almost a week to solve the issue which..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

SG

Shakti G.

DevOps

> "Very efficient for url monitoring and I really recommend this tool for monitoring"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3709399)

JG

John G.

Client Services Manager

> "It has been terrible that even large providers just hide their downtime and go off without informing..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3159788)

VM

Vinod M.

Product Manager

> "We were able to set up the status page to monitor the uptime of our services within no time."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3616855)

VR

Verified Reviewer

Executive Manager

> "Price and some features is not available in free."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3510111)

DV

Dave V.

Technical Services Manager

> "Freshping enables us to be proactive in monitoring public facing services that are crucial to our..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3562754)

LJ

Lee J.

Manage, IT Support

> "Documentation seems a little outdated."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3499520)

UA

Uche A.

Software engineer

> "I love the fact that I am able to setup urls and ping them at intervals and get notifications of any..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3091650)

VR

Verified Reviewer

Student

> "In order to sign up, I needed to add a URL, and the site did not allow me to input my AWS IP address..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2662879)

JF

Jay F.

CEO & Fullstack Web Developer

> "Well designed, Easy to use, gives you all the info you need for monitoring your critical services"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3683124)

SH

Scott H.

IT Manager

> "Interface can be slow at times."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3509435)

NM

Niammuddin M.

NOC

> "This software really helps me in monitoring the network, I can see the hosting every minute, this is..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3566505)

VR

Verified Reviewer

Director

> "Cannot see a report range of more than 3 months."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3126431)

JF

Juliano F.

Applications Developer

> "Thanks to Freshping I can keep my application on Heroku running 24/7 as it needs an HTTP request to..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3115447)

GO

Garrett O.

President

> "Some of the limitations of the free plan are not great."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3170799)

JM

James M.

CEO

> "I really like your software, but need some upgrade like uptime robots"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3692480)

AV

Alex V.

director

> "Alerts logic is sometimes weird (eg, keeps sending me email alerts when DNS is down... but no DNS..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2834222)

GCB

Guru Charan B.

Individual Website Owner

> "The quality for the cost of the product is super."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3708782)

LAD

Lana-Ambre D.

Lead Front-End Developer

> "It seems hard to personalize alerts."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3024379)

JG

John G.

Client Services Manager

> "I like that there are alot of country options to use in one single management console, the..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3159788)

UA

Uche A.

Software engineer

> "We don't have control over the incidents."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3091650)

DH

Daniel H.

Developer

> "Also great that you can give a link to a status board to other people (e.g. customers or other..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3160665)

Md Mahbub A.

Mahbub Alam

> "The only cons I've faced using freshping was about their customer support."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

AR

Anthony R.

IT Technical Project Manager

> "The software was quick and easy to setup and configure, providing us with immediate visibility of..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3124031)

MG

Maca G.

Engineer

> "The alerts. are not so fast as I expected."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2945908)

IS

Iman S.

Developer

> "I was using freshping, is awesome monitoring api"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3687074)

RD

Ramon D.

IT Manager

> "Not fully integrated with Freshdesk. Or I might have missed something"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3181297)

RK

Ratna K.

Managing Director

> "This is a great tool to monitor your sites for availability uptime nad downtimes."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3538970)

NM

Niladri M.

CEO

> "which was one of the features that was off put or UX flaw"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3042344)

AP

André P.

Devops Engineer

> "The way you can add and edit a lot of different ways to monitor the complete setup of you..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3156475)

PG

Prithvi G.

DevOps

> "There is no API."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3088313)

TA

Tanjir A.

Software Engineer

> "Mostly the instant notification is very helpful to track my services statuses."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3117953)

DS

David S.

IT Manager

> "Don't see the point in paying for the extras."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3423402)

CD

Chris D.

Founder

> "It's easy to navigate and see the status."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3705761)

AF

Andres F.

Dirigente

> "I think that more powerful features are not that easy to setup."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3096988)

MV

Madhu V.

Director

> "Its a simple product which just serves the purpose."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3655568)

CL

Cornelius L.

Founder and Owner

> "Bad connection to Freshstatus"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3590748)

AA

Ankur A.

Founder

> "Its simple interface, and monitor limit of 50 adds a lot of value"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3152152)

KHG

Kok Hong G.

Student

> "Logging in can be cumbersome at times, such as memorizing the link."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2700661)

VV

Vinicius V.

DevOps

> "Great platform, it is possible to monitor many APIs only with the free plan."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3521238)

SB

Saskia B.

Owner

> "It is unclear if the software realizes, that my mysql server is up or just the server"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2726050)

Aka R.

Founder

> "It is amazing to see that the free version lets us to do decent monitoring of many domains and..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2879202)

ME

Michael E.

District Technology Coordinator

> "Cannot customize the site colors or layout."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2871735)

AP

André P.

Devops Engineer

> "We love the easy way to set everything up and customize the monitoring pages for our users."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3156475)

CB

Corentin B.

DAO Technician

> "Email are not very explict."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3510439)

LC

Luigi C.

System Engineer Senior

> "This software help me to monitor my infrastructures"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3417772)

TJ

Trevor J.

IT Manager

> "Haven't had any issues other than not being able to test internal services to make sure they are..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2746760)

NB

Nirmal B.

Engineer

> "This is a great software that helps you monitor your web applications regularly."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3466647)

JO

Jerome O.

engeener

> "no enough options and not phone alerts (sms)"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2760434)

TM

Tyler M.

IT Analyst

> "This is the best free solution for ping/uptime for internal use."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3078889)

BKB

Bilal Kabeer B.

Software Engineer

> "I sometime get confuse while selecting a date range for report."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2799363)

MS

Manpreet S.

CTO

> "Reports and notifications, helped in maintaining SLAs"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3580556)

PDR

Ponchanon Datta R.

Head of Data Engineering and Technology Operations

> "It's difficult to describe now."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3527226)

PL

Patrick L.

IT Director

> "This product lets me find out the status of my applications quickly and sends out great..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2906071)

BnP

Bünyamin P.

CEO

> "It cost a lot for start-ups and to set this up you have to invest a lot of time"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2940681)

DH

Daniel H.

Developer

> "This comes as first aid but is so much more with premium features available already in free plan."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3160665)

ME

Moses E.

CEO

> "Pricing, I think the pricing my be discouraging for the category of service"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2819171)

BC

Brian C.

VP of Engineering

> "Realtime monitoring is the most important feature."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3430957)

JR

Joe R.

Technology Administrator

> "For the little amount I use this product it is hard to find anything I don't like about the service...."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2647935)

RlC

Raúl C.

CEO

> "We are happy using it for our status dashboards."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3560533)

SS

Sergey S.

Engineer

> "Much features hidden under paywall, it looks wierd"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2838013)

[View Reviews](https://www.capterra.com/p/173148/Insping/reviews/)

## User interface

4.71 (353)

[Freshping](https://www.capterra.com/p/173148/Insping/)

4.72 (562)

### Features

Site24x7

Top features

28/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/168192/Site24x7/#features)

Freshping

16/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/173148/Insping/#features)

### Recognition

Site24x7

Best Value Application Performance ManagementSoftware (2023) 

Freshping is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Site24x7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Freshping

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Site24x7

-   By ManageEngine
-   Located in United States
-   Founded in 1996

Freshping

-   By Freshworks
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

vs

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

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4.5

Features

4.6

4.8

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.5

Ease of Use

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

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$11/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.8

Ease of Use

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

vs

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4.6

Features

4.5

4.5

Ease of Use

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

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4.6

4.8

Ease of Use

4.8

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.5

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4.6

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4.5

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4.8

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