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Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.
Small and medium-sized businesses that are resource-constrained and looking for a single solution for security platform, threat intelligence & 24/7 SOC experts.
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing.
I love its dashboarding capabilities. And that the monitoring system itself keep track of historical data providing great insight on what is happening.
It is very hard to recover the password once the person who set up the service is no longer with the organization.
Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.
When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying.
Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.
As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams.
Great platform for monitoring a wealth of cloud-based resources. Very in depth alerts and a reasonably intuitive and easy to navigate dashboard.
There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool.
Since this is a hosted solution we were able to free up our internal resources. We are contacted very quickly with any issues and the customization that can be done is also great.
Log review is hard to understand unless you know much about the software or have a lot of time to dedicate to it.
It is very user friendly and the technical support is very good.
It has crossed the line of secure, and become a pain.
We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds.
Additionally deployments can be a little tricky and provided documentation is not always accurate or up to date.
Site24x7
Top FeaturesAlert Logic MDR
Alert Logic MDR
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