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Site24x7 vs NinjaOne: Which is a better fit?

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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on February 9th, 2025.
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,887 reviews from Network Monitoring users.
% Fit
High performer
Feature ratings
Real-Time Monitoring
4.8
Alerts/Notifications
4.6
Server Monitoring
4.7
Network Analysis
4.6
Dashboard
4.7
% Fit
Not enough reviews
Feature ratings
Real-Time Monitoring
4.4
Alerts/Notifications
4.2
Server Monitoring
4.7
Network Analysis
4.3
Dashboard
4.6
User satisfaction
4.7
User reviews282
Ease of use
4.5
Functionality
4.6
Value for money
4.5
Customer support
4.5
4.8
User reviews238
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
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Monthly subscription
Free version
Free trial
Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

NinjaOne automates IT, empowering 20,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Alec M
It Manager
4.0

Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.

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Site24x7

31/43
  • Capacity Management
  • Downtime Tracking
  • Incident Management
  • IP Address Monitoring
  • Multi-Location Monitoring
  • Network Mapping
  • Remediation Management
  • SSL Security
  • Troubleshooting
  • Virtualization
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Audit Trail
  • Bandwidth Monitoring
  • Baseline Manager
  • Compliance Management
  • Configuration Management
  • Customizable Reports
  • Dashboard
  • Data Visualization
  • Device Auto Discovery
  • Event Logs
  • Maintenance Scheduling
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Metrics
  • Predictive Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Search/Filter
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Third-Party Integrations
  • Threshold Alerts
  • Uptime Reporting
  • User Management
See All features
Hide Network Monitoring Software Features -

NinjaOne

Top Features
33/43
Show Network Monitoring Software Features +

Site24x7

  • Best Value Application Performance Management
    Software (2023)

NinjaOne

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Site24x7
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NinjaOne
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Site24x7
  • By ManageEngine
  • Located in United States
  • Founded in 1996
NinjaOne
  • By NinjaOne
  • Located in United States
  • Founded in 2013
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