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We primarily serve the small fleets - under 100 truck and specialize in the Mom/Pop type operations.
EROAD serves any fleet needing a compliant, user-friendly ELD, fleet management, gps tracking, DVIR, tax or safety solution.
VERY easy to use, great online forum to help with issues, they address problems quickly.
There is sometimes a problem with response--promises to call and then we have to make the call again because there is no response.
We use this product daily and outside of the report section this product is very good.
A complete Waste of money and time!!! Worthless!!! Poor business practices.
Whether you are a driver, owner operator, or own a small fleet this helps with absolutely everything.
Had a lot of problems with the software at the beginning, since it has been upgraded things run a little soother.
Trucker's Helper allowed me to expand my software capability as needed and covers the accounting and reporting requirements of IFTA, KYU, and IRP.
I am entering the routing it sits there waiting to bring up the stupid zip code. And then waiting for the zip codes to enter in the system.
Customer service was excellent. Even before the sale, the sales rep, was nice and friendly.
Inability to create reports as each company require (missing report builder option). Over-promised few options on the system but never delivered (diagnostics of truck/ showing codes from ECM).
EROAD is a great system. I used a free trial here at our company and was quite impressed with the technology.
The lag in reception to Ehub's is sometime a problem. Even local Ehubs can sometime take a hour to show on the trucks Ehub.
Our drivers like the score card so they can see their score and it creates competition among our drivers. Very good and useful tool all the way around.
IFTA and lack of being able to search for BOL's.
Simplicity and reliability...Hands down the BEST. ELD installs in equipment with ease and setting up the device couldn't be easier.
Nothing that I can think of comes to mind that is a large issue. Sometimes the mobile app is difficult to use mainly due to the size of the screen on my phone.
Truckers Helper
EROAD
Top FeaturesTruckers Helper
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EROAD
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