Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
We create software that large companies and contact centers use to communicate over voice, video, and chat on a single app, from any device or location.
Skype is suitable for private users seeking a chat and video program, and for smaller companies looking to use video conferencing or Internet telephony.
Fuze is an excellent application for videoconference and calling, very friendly and easy to use. It's a great application and also provides you the capability to record your calls.
The back end is incredibly confusing (ThinkingPhones or Fuze? They merged and didn't do it well), and their customer support is by far the worst I've experienced.
I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing.
All the calls seem mumbled so it is very hard to understand but when we use other software we don't have the same problems.
It's becoming more popular, which helps connecting with clients as most of them have had experience or have installed it already.
ATA devices notoriously have a lot of problems and outages compared to phones.
I love how easy it is to call or chat with anyone at work. I have used other chat products but the fact that I can call and check my messages from the same app is wonderful.
It seems to drop out on slow connections more than other web conferencing software I have used. There are limited options for collaborative working.
It's very easy to install and intuitive to use, which makes the experience pleasant, you can share the screen and other things that, especially for the time, were great.
Connectivity (FREEZES) Issues. Lack of new features, it's been the same for years.
Screen share feature is amazing and completely free of cost. It is a simple and amazing software.
The one thing It makes me not like the software that much is the lagging and freezing problem.
What I like most about Skype is the UI and the fact that it's user friendly. Messaging for business and sending/accessing files is super easy.
Sometimes new updates create conflict with old users.
The best things about Skype are the video and sound clarity, the good value, and that it's Microsoft. I feel like Skype has been a reliable service and has been an asset for us.
The software can be glitchy, and sometimes calls will drop or audio quality will be poor.
Prioritize real-user-identified key features according to your needs to find your best fit.
Fuze
Skype
Top FeaturesProducts similar to those you're currently comparing: