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Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.
UX teams of any size and industry will find the user testing solutions they need to feel confident in making design decisions.
Great tool for doing usability studies in particular - today's sessions used a prototype and Lookback saved the participants from having to go through multiple steps to access it.
I've lost so much time and resources to this service. There's absolutely no excuse for the amount of technical errors I encounter using this service every.
The video playback is fine and I like being able to see the screen and participants' faces in the same shot. The note-taking interface was easy to use, too.
Lookback have serious problems with charging wrong values.
It is very useful to research how users use different applications. I liked is very much that I had a possibility to saw their face too.
Lookback then wanted to charge me USD 1,000 just to get those two recordings. Terrible customer experience for a company used by customer experience researchers.
Awesome tool for user tests with facilitating additional features like live stream, chat and video editing.
IOS often doesn't work properly. Often complaints of poor connection, even when the connection is fine with other software.
The pricing flexibility is great. If you get on a call with them, they're very polite and able to customize certain aspects of the plans.
Pricing and customer support were the worst thing about trymyui. It's a real shame as I feel it has potential.
I like most that this software is free. That is all it has going for it.
Due to its poorer UI, it initially seems a lot harder than it really is.
It is offering various attempts for the user to improve their qualification- rating which I liked the most.
Despite numerous emails and messages, no one has been back in touch to help. Very bitter taste left in my mouth.
You get a personal success manager at the Team level to help you with usability testing in general (not just how to use the platform, but she actually knew the industry inside and out).
I do not pay attention to TryMyUI's feedback critical feedback at times.
Lookback
TryMyUI
Top FeaturesLookback
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TryMyUI
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