# Compare GMass vs Flodesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GMass and Flodesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168452-207268/GMass-vs-Flodesk

---

# GMass vs Flodesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GMassFlodesk2/4 selected

[GMass](https://www.capterra.com/p/168452/GMass/)[4.8 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.5 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

[## GMass](https://www.capterra.com/p/168452/GMass/)[4.8 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [1,366 reviews](#user-reviews)

Positive

1,347

Neutral

14

Negative

5

[## Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.5 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

147

Neutral

7

Negative

13

## Summary

* * *

Key features rated by users

Features selected based on 13,971 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Email Campaign Management

4.8

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

4.8

Customizable Branding

NA

64%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.5

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.8

User satisfaction

User satisfaction

4.8

User reviews[1,366](https://www.capterra.com/p/168452/GMass/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[167](https://www.capterra.com/p/207268/Flodesk/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Whether you need to send cold emails, mail merges, email marketing messages, internal comms, or invitations, GMass can do it all — and all inside Gmail with the best deliverability you've ever had.

Best for

Small business owners who want to send beautiful emails with easy to use online marketing tools and great design without hiring help.

## User reviews

Pros & cons

Varun P.

Strategy Founder Office

> "GMass makes Gmail outreach remarkably easy, with quick setup, smooth Google Sheets mail merge, and strong personalization that lets..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7035106)

OT

Oluwaseyi T.

Owner

> "It offered exactly what I needed: a way to quickly send a mass email from my Gmail account. But I ran into another issue where I..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6834225)

LK

Levi K.

Head Coach

> "It helps me manage outreach easily and keeps all replies organized in one place, which saves me a ton of time compared to other..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7034900)

AD

Ann D.

Publicist

> "I don't have any complaints about GMass, but it can sometimes take a while to send a large batch of emails."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7041952)

EJ

Ela J.

Representative

> "It automates follow-ups, tracks opens and clicks in real time, and helps ensure your emails land in inboxes."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6861126)

MG

Michael G.

Publicist

> "You can easily make a lot more errors using free versions of gmail mail merges using sheets."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7016503)

Varun P.

Strategy Founder Office

> "Setup takes minutes, the reporting is actionable, and the tool is reliable for daily execution across both small tests and large..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7035106)

SS

Stephen S.

Senior Product Manager

> "I don't like that it creates too many folders."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7079636)

SS

Steve S.

Founder

> "The seamless integration with Google Workspace and the ability to not only send emails but also follow-up on open rates and reporting..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6764990)

SG

Subhadeep G.

Business Strategist

> "Also the draft and sent box gets heavy, causes problem in finding other important emails."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6874363)

CE

Chimamanda E.

Peer Advisory Leader

> "In particular, I appreciated the bcc feature still working with the merges as well as the ability to still merge replies to certain..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6862066)

LI

Lawrence I.

CEO

> "There is literally no reason to make marketing your business difficult for you if your time is constraint and you don't necessary have..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6847781)

SS

Steve S.

Founder

> "It is a great tool, which I initially found years ago on Google Chrome, and then added onto our platform, as our workspace works with..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6764990)

MG

Michael G.

Publicist

> "I can't get my head around the extra mailing (over 2000 emails) using SMTP mailing."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7016503)

Nicholas S.

Developer

> "Any user, from low-tech to amateur dev to more experienced dev can make powerful use of the feature set that GMass offers, for a..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6867379)

SS

Stephen S.

Senior Product Manager

> "Also, it lags a little bit when trying to get things set up."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7079636)

MN

Manav N.

Co-founder

> "The inbox delivery is the best bit, GMass ensures all my emails reach my lead's inboxes and seem very authentic"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7013156)

Rob D.

Comms Director

> "I've used GMASS for two months and I currently have no CONS regarding how we implement it for our org."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6868940)

CM

Carrie M.

Travel Agent

> "GMass is a great product allowing the unlimited amount of emails that need to be sent out at one time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7099741)

AB

Autumn B.

Office Manager

> "There is no phone number for support and just directs you to a website which can be frustrating when help is needed."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6249388)

BJ

Barbara J.

Owner

> "I like the capability of creating individualized/customized email campaigns for our audience."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7024371)

MB

Maor B.

CSM

> "UX\\UI design, the personalization of the emails are not good enough yet."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6619489)

NJ

Nikki J.

Founder and CEO

> "Gmass Provides features like automated follow-ups, push email campaign, multisend emails, and many more helped my team to do efficient..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6418731)

LT

Lukáš T.

Sales Rep

> "finding these among the FAQs is a bit time consuming"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6838665)

NKC

Nikhil K C.

Outreach Manager

> "Its seamless integration with Gmail lets me send personalized mass emails directly from my inbox, making the entire process simple and..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6484500)

MB

Maggie B.

Founding Partner

> "I don't like that they no longer offer the free version of up to 50 emails/day."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6340344)

NT

Nicole T.

Chair

> "The mail merge, auto follow-ups, and tracking features save so much time and help us stay connected professionally."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6778176)

JG

Jessie G.

PTA treasurer

> "It is a bit pricey for our needs as a nonprofit."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6775308)

AD

Ann D.

Publicist

> "Many of these services can be extremely expensive, but GMass has great value for it's monthly fee, even as we continue to grow."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7041952)

SD

Sanjay D.

Agent

> "Its not filtering email right now for junk email addresses."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6669870)

MW

Marieke W.

Associate Director

> "This tracks engagement and identifies areas where we can improve."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7092790)

PR

Puru R.

CEO

> "could be Finicky sometimes, a lot of emails go to spam,"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6354742)

KS

Katarina S.

phd student

> "What I like most is that besides sending bulk emails for my surveys, I can also see how many people opened the email."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6852471)

PN

Phil N.

Marketing

> "Long story short, their email verifier doesn't work and using GMass to send just 90 emails has changed my email reputation from good..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4901341)

TV

Tommy V.

Co-Founder

> "I do a lot of work from Google Sheets and being able to link that to my email marketing without the need for an API is a game changer..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6349653)

Madhanraj S.

Business Development Manager

> "I have encountered some issues, such as emails landing in spam when sent through Sendgrid and follow-ups not being sent at the..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4746061)

VR

Verified Reviewer

Founder

> "I was able to set everything up in minutes and start sending personalized outreach right away."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7053084)

SJ

Sandeep J.

video editing

> "i don't know it's a problem from my side or theirs."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6832358)

VR

Verified Reviewer

Founder

> "The tool is easy to use, very flexible, and has helped me generate real customer responses, sales, and reviews without spending hours..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7053084)

JH

Jonathan H.

Owner

> "Just the natural limitations it has to work with inside gmail... 400-500 emails a day is not really a "Campaign" in the current state..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4979419)

MW

Marieke W.

Associate Director

> "This is perfect for my needs at a small nonprofit where donor stewardship is paramount."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7092790)

CR

Christopher R.

Sales Specialist

> "I wish it wasn't on google spreadsheets but thats about it."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6241832)

Phil W.

Founder

> "GMass shines with its deliverability expertise, offering subtle guidance to implement best practices that boost campaign success."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6863360)

JG

John G.

Owner

> "Gmail has spam prevention meausres and slows down your sending when you have a list of thousands."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5064346)

AP

Aleksandra P.

Marketing Specialist

> "It really helps keep them out of the spam folder, which is fantastic for marketers like me. Plus, I can easily see who’s opening my..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6719980)

Nicolas N.

Administrator

> "For someone who likes to have a "clean" mailbox, it's a bit annoying to have the campaign stay in the Draft folder for the whole..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5053471)

EG

Emily G.

Consultant

> "I like that it allows me to work within Gmail, and it's much quicker for one-off mass emails than other platforms like Klayvio."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6536820)

Madhanraj S.

Business Development Manager

> "We cannot customize the followup emails and can insert attributes in the email"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4746061)

SA

Saurav A.

Manager

> "Its tracking features for opens, clicks, and bounces make it an effective choice for streamlined email campaigns."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6592486)

CP

Chris P.

Agent

> "The cost is a bit higher than I'd like it to be."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6267850)

Avrodeep H.

Digital Marketing Manager

> "GMass saves me hours of manual work and delivers strong results in terms of open and reply rates."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6855429)

KG

Kirsten G.

Funding Specialist

> "The setup process was more time consuming than expected."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6570606)

CE

Chimamanda E.

Peer Advisory Leader

> "I wanted to just use the free trial to see how much value it would add, and I immediately subscribed once I got my first campaign out..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6862066)

SG

Stephen G.

Founder

> "The only caveat is, I'm unable to know if my emails are landing in the small folder."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5060552)

NKC

Nikhil K C.

Outreach Manager

> "I love the ability to create campaigns using Google Sheets — it streamlines list management and saves me time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6484500)

SS

Shruti S.

Brand Success Manager

> "Not able to personalize emails and some glitches while having bigger email lists"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4754165)

KM

Kevin M.

Lead Manager

> "Gmass is great because it integrates with my google workspace."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7049141)

SG

Shweta G.

Social Media Manager

> "While GMass offers a free version with limited functionality, I have found the paid plans to be a bit pricey."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5066346)

AM

Amy M.

Teacher and Union President

> "I was able to send critical information in such a small window of time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7089902)

MD

Manisha D.

MArketing Manager

> "One would be a slightly high price as compared to other alternatives, also that the service of Email auto warmup is unavailable for..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4984430)

BJ

Barbara J.

Owner

> "Sending out email campaigns to our growing contact list has been easy and stressfree. ."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7024371)

AI

Anthony I.

CEO

> "The pricing is mid-tiered and some of the website is wonky and instructions are rather complex and long."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5027638)

JF

Justin F.

CEO

> "GMass makes mail merge incredibly simple and reliable."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7031272)

BP

Bridget P.

Copywriter Email Marketer

> "It was confusing to set up and I kept getting kicked out of my GMASS account for some reason when it was tied to my Gmail."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6120642)

VR

Verified Reviewer

Founder

> "I was able to get my first personalized outreach campaign running within minutes."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7053084)

SC

Sarah C.

Founder

> "Without the GMass extention, you cannot get a hold of customer service. "

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4995471)

RS

Rehan S.

CMO

> "simple and easy emailing tool the interface is clean so it's easy for you to figure out options for setting up the tool."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7019904)

MK

Mark K.

CEO

> "I have been dreading doing cold email marketing and was doing it on my own for a while using 23 different email addresses so that my..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___3457787)

MK

MOHAN K.

Business Manager

> "Helps maintain high deliverability with built-in email warm-up features."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6767049)

JB

Jordi B.

SEO

> "Could get expensive if you want to add the tool for more than 3 - 4 emails"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4755720)

MN

Mark N.

No Specific title

> "After recently integrating GMAS into my workflow for mail merges, my experience has been overwhelmingly positive."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6860646)

SC

Sarah C.

Founder

> "There is no chat function on the site nor a way to contact them. "

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4995471)

VR

Verified Reviewer

ECA Director

> "I've utilized the simple poll function and have received even more responses than I ever did sending out a survey through an external..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6411790)

MA

Madelyne A.

owner

> "Had difficulty accessing so made the decision to test out the premium subscription to see if it's worth the investment."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5099727)

YW

Yasmeen W.

Manager

> "It got my emails out, handled personalization, and avoided spam folders."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6829332)

OA

Ovi A.

Email Marketer

> "Google recently announced that it would block software from using its API to warm up emails; since GMass uses Google's API, it has..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4563752)

Avrodeep H.

Digital Marketing Manager

> "It's simple, fast, and incredibly effective for sending personalized email campaigns straight from Gmail."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6855429)

BG

Brian G.

Business Loan Broker

> "Then I wrote support and requested a refund for the wrong email address I accidently signed up for."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4763664)

AD

Ann D.

Publicist

> "I like how easy it is to use and how it's integrated into Google Drive for easy contact management."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7041952)

VR

Verified Reviewer

Owner

> "visually, it feels outdated, even though it is quite up to date and dynamic, after installation, they jump you into a campaign email..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4619074)

[View Reviews](https://www.capterra.com/p/168452/GMass/reviews/)

Stephanie P.

American Accent Coach

> "Their ecommerce option is also the most intuitive I've encountered online and makes setting up landing pages and checkouts a breeze. And whenever I get stuck..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7093846)

Julia D.

Dr Julia Dalalba

> "It doesn't offer a direct link to Zenler, so I have to use Zapier as a third-party. And, it doesn't provide a section to keep the phone numbers of my e-mail..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7062665)

CW

Candy W.

Founder, Content Creator

> "It helps me to create a seamless relationship between my personal brand and audience that leads to loyalty, added value, sales, and brand awareness."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7028992)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I can’t use the Checkout feature because of where I live, and I really wish this function were available anywhere Stripe works."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

KL

Kayla L.

CEO and Creative Director

> "It saves me (and my clients) so much time because the drag-and-drop builder is seamless, the layouts are stunning, and the branding stays consistent without..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035267)

FM

Faran M.

Life coach

> "When a client unsubscribe and change their mind, it’s not possible to add them manually, unless this has changed"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7025948)

Natasha W.

Founder, Coach

> "I spent hours comparing all the email service providers and settled on Flodesk because of its ability to design beautiful and elegant emails that really..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7098322)

SI

Samantha I.

Owner

> "Not sure if it's an issue still. When I pause a workflow to update, if I remember correctly, it does something janky to the email people who are in the midst..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7104144)

JS

Jake S.

Founder

> "Pricing based on functionality rather than audience size also felt a lot less punitive than MailChimp (which I used for almost 10 years before finally..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036717)

MU

Mel U.

Photographer

> "I don’t love all the template options available and sometimes want to do more than simply adding the image as is."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7026259)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "Being able to upload my own fonts is one of my favorite features because it helps me keep my brand consistent and unique."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

GD

Gloria D.

Owner

> "I don't have anything negative to say, but the only beef I have is that there is no way to find out who the unsent emails are without manually going through..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7082396)

Mona F.

CEO

> "Even my marketing coaching clients, many of whom are new to email marketing, adapt to it quickly and feel confident creating campaigns on their own."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039081)

Tiziana S.

owner

> "Setting up the workflows can be a bit challenging, and bulk actions are slow."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7101561)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I started my business just two months ago and currently have only 27 subscribers, but thanks to Flodesk’s beautiful and intuitive interface, I’ve been able to..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

ER

Ellie R.

Speech Language Pathologist and CEO

> "Sometimes I get a little held up in my creation flow due to those limitations."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7099331)

Sara R.

Large Ensembles Festival Coordinator

> "Importing contacts is easy, duplicates are dealt with and we don't end up with duplicate contact records, and best of all, I don't dread the process of laying..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096095)

Sue D.

Creative Founder

> "Sometimes have trouble centering my photos."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034013)

Emiko R.

Funder, Busineness and Brand Consultant

> "Creating polls takes seconds, and I can download the results instantly, making communication feel personal and fun."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

BH

Brienne H.

Founder

> "Sometimes the lead magnet pages are not as optimized on mobile view. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6241836)

Natasha W.

Founder, Coach

> "Flodesk's onboarding is fantastic - webinars, tutorials, a help function that actually helps, meant that I was up and running really quickly."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7098322)

Michelle K.

Founder

> "I used aweber for many years, but it seemed like the software was outdated. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034747)

MU

Mel U.

Photographer

> "I love the ability to make everything match my branding and just really customize it to how I want it."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7026259)

JD

Joane D.

CEO and Brand Strategist

> "That is how my whole business is set up as I serve mostly USA/Canada-based clients and so I couldn't use this feature (after spending hours setting up a..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___5013520)

ER

Ellie R.

Speech Language Pathologist and CEO

> "What I love the most about Flodesk is the ability to customize it to your brand and your needs. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7099331)

Faisal S.

Project Manager

> "I have tried to contact them through social media, but they don't reply their- If you are running a business through Flodesk, change your software now,..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

BH

Brienne H.

Founder

> "I can use lead magnets easily and even set up event page automations to enroll people and process payments with a Zapier connection."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6241836)

Faisal S.

Project Manager

> "They will suspend your account without any notice or warning- After account suspension, they will not initiate a refund for the remaining days- They will not..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

Tanya B.

Wedding and Event Planner

> "I has allowed me to send email campaigns to potential clients and grow my email list."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7103810)

Faisal S.

Project Manager

> "I have send mails to all employees, CEO, CO, marketing team but did not get any respond from anywhere-"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4871134)

SP

Shannon P.

Brand Designer and Web Designer

> "I have played with several other ESPs, and Flodesk has them all beat. Besides the beautiful designs, intuitive user interface, and ease of use - the customer..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7029191)

RM

Rebecca M.

Writer and Marketer

> "There's no way to track the revenue generated by an e-mail campaign."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6180866)

JS

Jake S.

Founder

> "In addition, customer service has been phenomenal from the get-go, which really helped me to quickly get started after migrating from MailChimp."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036717)

VR

Verified Reviewer

Founder

> "An auto-responder emailed me, "This is our third and final attempt to complete your set-up," threatening to cancel my subscription."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

HV

Haseeb V.

Lead - Online Ops

> "Simple, super cost effective and allows everything that a small business like mine needs at the fraction of a cost."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036967)

JD

Judy D.

Director

> "The first week most of the emails were delivered, the second - and for a reason unknown to me - Flodesk suspended my account and demanded we supply them with..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3486535)

Sue D.

Creative Founder

> "Creatives templates that I can use for my business and keeping in touch with my subscribers."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034013)

RM

Rebecca M.

Writer and Marketer

> "Flodesk is not designed for e-commerce."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6180866)

AG

Amy G.

Founder

> "It has been such an incredible relief in a sea of programming that we all have to use for our online businesses to find something that is always a burden..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7033674)

KC

Kierra C.

Director of Operations

> "I don't like that I have to create a new segment when starting a new workflow and add people to a new segment for a workflow to work."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Emiko R.

Funder, Busineness and Brand Consultant

> "The platform makes it effortless to see who’s engaging and tailor my emails accordingly."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

VR

Verified Reviewer

CEO

> "Even though you can do it, the workflows can be glitchy and lack some of the options of more robust email platforms."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4551353)

DO

Diego O.

Consultant

> "There’s no need to wrestle with complicated menus or templates; the platform guides you step by step with simplicity and elegance."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041869)

VR

Verified Reviewer

Founder

> "Not because the product is simple to use but because the setup and service were a complete failure."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

Stephanie P.

American Accent Coach

> "In the rare event that I can't find what I'm looking for in their help articles, their support team is so quick to reply and incredibly patient in answering..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7093846)

JW

Jade W.

Designer

> "On top of this, I'm running into issues with domain verification with Flodesk, which wasn't an issue with Mailerlite."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4324313)

JV

Jenniffer V.

Founder and Website Designer

> "You actually get to talk to a real person who takes the time to understand your question, helps you out, and even follows up if you’re still having issues."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

MH

Marianne H.

photographer

> "There's no public API and your only option for atomization is Zapier, a very pricey software."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3489303)

DP

Dafhtne P.

Creator

> "I am a creative blogger, which makes some of the "office tasks" pretty boring to me. But email is for sure one of my favorite things to do, and I honestly..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7040728)

VR

Verified Reviewer

Founder

> "my account is STILL under review a month later."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4964633)

MD

Mieko D.

Marketing Coach for Creative Entrepreneurs

> "I really appreciate the unlimited subscribers feature — even though my list is still small, I don’t have to worry about scaling later."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034397)

KC

Kierra C.

Director of Operations

> "There aren't any capabilities that allow you to test subject lines B)"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Michelle K.

Founder

> "I love the visual element of flodesk along with the ease of setting up workflows, lists and audiences."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7034747)

LH

Lauren H.

Founder

> "I am not one to write negative reviews about a product or service (I never do) but I am sitting here trying to get help from this company to send a weekly..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3495393)

Emiko R.

Funder, Busineness and Brand Consultant

> "Managing and segmenting my audience is also incredibly easy, which is especially helpful during launch periods when organization is key."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

LR

Laura R.

Life Coach- Founder

> "The workflow creation and management is a little tricky and not the easiest to edit once it is already created!"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4097130)

JV

Jenniffer V.

Founder and Website Designer

> "Most platforms overcomplicate everything and make it overwhelming, but Flodesk stays true to its original idea and keeps things beautifully simple."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

JW

Jade W.

Designer

> "Significantly fewer subscribers are able to actually see my emails."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4324313)

Aubre W.

Website and brand designer

> "It actually makes email marketing enjoyable. With it being similarly priced to other email marketing platforms, it makes Flodesk an even easier choice!"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039220)

VR

Verified Reviewer

Sales Director

> "Occasionally, I have trouble linking websites in my emails."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4153261)

KL

Kayla L.

CEO and Creative Director

> "It is the perfect blend of sophisticated design, user-friendly functionality, and true small-business value."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035267)

VR

Verified Reviewer

Founder

> "I find Flodesk's forms to be a bit limiting."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4292095)

Emiko R.

Funder, Busineness and Brand Consultant

> "Even when I don’t know how to do certain things, there are always excellent resources available to guide me, and their customer service is fantastic — warm,..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

KC

Kierra C.

Director of Operations

> "This makes it hard when I'm looking for specific segments C)"

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___4578247)

Emiko R.

Funder, Busineness and Brand Consultant

> "It allows me to connect with my audience in a simple, engaging way."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7041400)

AR

Adrienne R.

Owner

> "They will send you canned responses and not help resolve your issues."

[See full review](https://www.capterra.com/p/207268/Flodesk/#SoftwareAdvice___3601910)

MS

Mel S.

Founder and Lead Designer

> "I've been a Flodesk user for years, and have built my entire workflow with their email and checkout products. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096649)

ER

Erin R.

Creator & Host

> "I recently went to customer support with an issue, I had received a coupon code and figured I'd need to create a new account, lose all my data and start over..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2879211)

JV

Jenniffer V.

Founder and Website Designer

> "I switched to Flodesk about a year ago looking for something long-term, with beautiful and minimalist templates, and it’s been exactly that."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7035851)

Daryle D.

CEO

> "We operate in the Food & Beverage recruiting sector, and once the pandemic hit, a lot of our clients and contracts lost their jobs, thus losing their email..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2648980)

Mona F.

CEO

> "The interface is clean, logical, and built for people who want results without the tech struggle."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039081)

SD

Stephanie D.

Operations Director

> "I was unable to upload my subscriber list and could not get anyone to help."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2812782)

Sara R.

Large Ensembles Festival Coordinator

> "I use it in my own personal business and loved it so much that I suggested it to some of my contracts, and now we have started using it there too."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7096095)

YH

Yadah H.

Educator

> "It can be a bit tricky to integrate with other websites if you aren't tech-savvy (like me)."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2818790)

MRR

Maria Rosalyn R.

Email Marketing Strategists

> "I also love their onboarding emails, they have great email copy on how to make impactful campaigns, etc."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7039234)

Daryle D.

CEO

> "Flodesk immediately suspended our account and demanded we supply them with our subscriber's information, date and the exact time they subscribed, and their IP..."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2648980)

HV

Haseeb V.

Lead - Online Ops

> "I looked at a lot of options before signing up with Flodesk, and I cant compliment them enough for the work they have done with the end product."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___7036967)

LH

Lauren H.

Founder

> "This is not a simple transition. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___3495393)

Ali B.

Owner

> "For female focused brands - Flodesks designs are elegant and you have much better template options than other email platforms."

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___6822555)

LB

Logan B.

Marketing Manager

> "Customer support is non existent, they just forward your questions to a blog post or something like that. "

[See full review](https://www.capterra.com/p/207268/Flodesk/#Capterra___2813792)

[View Reviews](https://www.capterra.com/p/207268/Flodesk/reviews/)

## User interface

4.83 (1,366)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

4.53 (167)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GMass

25/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/168452/GMass/#features)

Flodesk

Top features

26/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/207268/Flodesk/#features)

### Recognition

No recognitions have been awarded to GMass

No recognitions have been awarded to Flodesk

### Deployment & support

GMass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Flodesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GMass

-   By GMass
-   Located in United States
-   Founded in

Flodesk

-   By Flodesk
-   Located in United States
-   Founded in

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[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.53 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$38/month

Price

$10/month

4.4

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-207268/MailerLite-vs-Flodesk)

[GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/)

vs

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.84 (415)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

$25/month

Price

$33/month

4.7

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/168452-10013316/GMass-vs-Success-ai)

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[4.53 (167)](https://www.capterra.com/p/207268/Flodesk/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$38/month

Price

$9/month

4.4

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147415-207268/EmailOctopus-vs-Flodesk)