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WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.
Residential cleaning companies, including maid services, window washers, pool cleaners, as well as residential and commercial lawn service and landscape companies.
Workpal have been excellent to be honest. The guys we dealt with from set up/training and us going live all happened very quickly and they are only too happy to help if we have any issues.
Problem reporting--the onus is on the customer to prove the application is not working.
Overall the system is fantastic and although we are still working on getting the best from it, we wouldn't be without it.
I'd be lost without it, it has stopped the constant over load of paperwork coming into the office which in turns promotes a greener environment.
It’s winning us further contracts as the clients are able to interact with reports with ease and know that we are honest.
It’s difficult at times when there is no access to internet, working out on sites can be tricky on occasions.
Our customers are very happy with the quality of the job cards produced. Ability to see the progress of jobs by engineers on site as they are happening.
Our engineers struggle with it sometimes due to jobs not loading.
It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Everything, this company is shockingly terrible, impressively dysfunctional, and has amazingly terrible customer service. I am truly shocked by their incompetence.
I was able to easily learn how to use Workwave and received EXCELLENT customer service during my training. They are available any time to answer my questions, and are very professional and courteous.
I had to call the bank and put a stop payment and flag them for fraud to prevent future billings on my credit card. For a business that outsources customer service this is very ironic.
The first video training offered today is a great idea. I believe this will be a major help.
They lied to me in the sales process about what customization options I had. Their "Engineering" department has literally not fixed one single problem.
We can suggest features and they do their best to accommodate your request.
We have repeatedly requested phone contact. They have taken money from us in error for a dispute 2 times (yes, one dispute = 1 deduction).
Prioritize real-user-identified key features according to your needs to find your best fit.
WorkPal
WorkWave Service
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WorkWave Service
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