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Designed for dental staff members in mind with no computer experience to advanced computer users, it is a dental communication solution that helps with reminders, forms and more.
All Medical Practices
OperaDDS has been fantastic for increasing case acceptance and making our office more secure.
I was really unhappy with the billing manager's attitude. Other than that, no other issues.
It has saved us money - time, and has been such a pleasant experience with almost all of the representatives I have talked to.
We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.
Almost everyone I talked to had a great attitude when helping with this process.
Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice.
Amazing customer service - always available to answer any and all of our questions.
The new feature adaption has been seamless. We are very impressed with the ROI.
Now we want to cancel and they refuse to refund us for October even though we requested to cancel before the month even started. We're being forced to pay for a service that doesn't even work right.
We are pleased with this service, and with all the elements it is being utilized for.
Sometimes it get confusing which message you are sending to the patients.
The reports are easy to read and understand and the support staff are very responsive and helpful.
There are no specific cons in the product. I just believe the sales call missed an important feature to be discussed initially with the team.
Everyone is on top of things, aware of what's happening with your account, and seem to have our interest at heart which we very much appreciate.
Sometimes the software itself can be tricky to navigate for a newcomer.
OperaDDS
Vital Interaction
Top FeaturesOperaDDS
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Vital Interaction
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