# Compare LoopUp vs Aircall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LoopUp and Aircall based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168543-184709/LoopUp-vs-Aircall

---

# LoopUp vs Aircall Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LoopUpAircall2/4 selected

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

[## LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

DS

Based on [126 reviews](#user-reviews)

Positive

120

Neutral

3

Negative

3

[## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [459 reviews](#user-reviews)

Positive

382

Neutral

40

Negative

37

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 3,832 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

NA

Call Center Management

5.0

Call Recording

5.0

71%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.3

VoIP

\--

Call Routing

4.1

Call Center Management

4.2

Call Recording

4.5

User satisfaction

User satisfaction

4.6

User reviews[126](https://www.capterra.com/p/168543/LoopUp/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.2

User reviews[459](https://www.capterra.com/p/184709/Aircall/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Multinational enterprises looking to consolidate and modernize their telephony, unifying communications across multiple countries with a single, cloud-based solution integrated with Microsoft Teams.

Best for

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

## User reviews

Pros & cons

VR

Verified Reviewer

Director of Education Technology

> "I had a smooth and flawless implementation from when I met the sales rep at a conference to full release..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7115419)

JL

Joshua L.

IT Manager

> "The only issues were slowness with the carrier which had nothing to do with LoopUp."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7130681)

PT

Paul T.

IT Manager

> "LoopUp is a breath of fresh air and has helped us integrate with teams, providing us with capabilities far..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7022009)

AA

Atif A.

Attorney

> "integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

TK

Tim K.

IT System Specialist

> "Our project manager was always available to us and the answers always came quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___6869240)

SR

Steve R.

L&D Partner

> "Works fine if you are using this outside of a company network but we have had a lot of issues with trying..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

MC

Martina C.

Paralegal

> "The audio and video features are very clear and crisp."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

DB

Derek B.

Sr Project Manager

> "Numerous codes can be a bit confusing. And different numbers for different countries is also confusing."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475423)

MC

Martina C.

Paralegal

> "I enjoy the ease of inviting members to videoconferences."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

PS

Peter S.

Analyst

> "Operator is way too loud relative to normal speech on the call."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475373)

AL

Aleah L.

real manerger

> "Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4544548)

SR

Steve R.

L&D Partner

> "Also cant use it in the citrix environment"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

AK

Aaron K.

Applications Engineer

> "The add in to Outlook is also a nice feature as I can create meeting invites quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2179677)

SR

Steve R.

L&D Partner

> "You cant turn off the voice that tells you that you've been placed on mute."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

RK

Radhika K.

Sr. Software engineer

> "It helps in remote working with peers to share the screen and talk and discuss the issues."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2434459)

AB

Anett B.

Expert Project Management and Pharmaceutical Transfer

> "no video possible, sometimes bad connection"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2489588)

RK

Radhika K.

Sr. Software engineer

> "I like the feature of recording the whole meeting and downloading it for reviewing later."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2434459)

AP

Aron P.

Analyist

> "Doesn't always work, occasionally people have trouble joining or"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2449354)

AA

Atif A.

Attorney

> "it is better than our old vendor, but people seem to want to use zoom more and more (irrespective f the..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

AS

Alan S.

Partner

> "The Outlook program doesn't seem intuitive and I don't use it."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2184000)

AW

Alisha W.

Marketing Coordinator

> "It has been a useful tool and allowed us to work remotely, but stay connected and communicate seamlessly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2488563)

AA

Atif A.

Attorney

> "zoom has flaws too. "

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

[View Reviews](https://www.capterra.com/p/168543/LoopUp/reviews/)

CB

Christoph B.

COO

> "Satisfied with the current solution - especially around the stable performance and the quality management functionalities..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129)

VR

Verified Reviewer

Customer Experience Supervisor

> "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

TP

Travis P.

IT Manager

> "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032)

Eric N.

BDR

> "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

JM

Joseph M.

Customer Concierge

> "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

SS

Sophie S.

Operations Manager

> "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

Eric N.

BDR

> "I could power through 100 calls a lot faster than when I used my CRM native calling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

BM

Brian M.

Founder

> "Pipedrive integration not as advertised."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

VR

Verified Reviewer

Customer Experience Supervisor

> "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

Hillel G.

Director of Implementation

> "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826)

MS

Marvin S.

Lead product development

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

FQ

Facundo Q.

Chief Executive Officer

> "Churning costs an absurd amount of money."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

MS

Marvin S.

Lead product development

> "We were also easily able to integrate some api calls from our proprietary software to start and read calls."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

SS

Sophie S.

Operations Manager

> "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

BM

Brian M.

Founder

> "Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

Simon F.

Arborist

> "Sometimes call quality is poor if my connection is not perfect."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936)

JM

Joseph M.

Customer Concierge

> "Authentication and login is is very secured only the user can use their credentials."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

FQ

Facundo Q.

Chief Executive Officer

> "Terrible service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

JM

Joseph M.

Customer Concierge

> "Easy to make outbound and inbound and outbound calls due to the user-friendly interface."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

YG

Yoni G.

Director of Customer Success

> "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329)

HW

Hagard W.

Director

> "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

HW

Hagard W.

Director

> "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

MD

Melanie D.

Regional Director

> "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053)

AQ

Anthony Q.

Customer Support Specialist

> "I was constantly having issues with using Aircall."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

SS

Sophie S.

Operations Manager

> "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

AN

Andrew N.

Manager

> "Not to mention the steep price tag."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227)

AM

Aleksandra M.

Customer Success Manager

> "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466)

EL

Elliot L.

General Manager

> "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169)

AP

Alex P.

Course Advisor

> "Particularly useful when using click to dial and VOIP dialling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724)

Aman K.

Researcher

> "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

YG

Yoel G.

Sales Manager

> "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402)

SP

Simon P.

Owner Director

> "Horrible Communication for a premium price"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

VR

Verified Reviewer

Owner

> "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866)

JAZ

John Anthony Z.

Customer Care

> "What I didn't like about the Aircall was their login system."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322)

VE

Victor E.

Operations core

> "This software tool is highly accurate and user-friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753)

TM

Tarique M.

Hiring Associate

> "I deal with different Clients, and the tool has no option to sort the text as it does on calls"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

Heather T.

online store owner

> "so if you're a remote employee its perfect It .Includes"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792)

AG

Alex G.

CEO

> "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840)

JM

Joseph M.

Customer Concierge

> "All features needed are readily available."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

HW

Hagard W.

Director

> "we emailed them several times on this issue, but they chose not to reply us."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "It integrates with our existing tech stack and helps sync info between Front and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "Wildly inconsistent connectivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

RM

Remco M.

RevOps Specialist

> "Ease of integrating with systems such as HubSpot and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537)

JS

Jessica S.

Customer Experience Manager

> "From a reporting perspective it lags."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954)

LH

Lucien H.

VP of GTM

> "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

FB

FRANCOIS B.

Digital project

> "Some software bugs"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933)

SE

Sean E.

Client Services Manager

> "Integrates well with other software."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369)

CL

Cory L.

CEO

> "Nothing they said was true, they just say it to have you sign a contract."

[See full review](https://www.capterra.com/p/184709/Aircall/#GetApp___4815906)

AQ

Anthony Q.

Customer Support Specialist

> "The Aircall user interface was very simple and pleasing to look at."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

QU

Quentin U.

AE

> "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986)

LnW

Laurène W.

Head of Customer Success

> "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966)

Ram V.

Senior Account Executive

> "Prospects have complained that they see a local number from a different country when we make calls to them."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074)

KH

Kelly H.

Customer Success Manager

> "Easy to use, seems to be a good connection."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6833753)

TM

Tarique M.

Hiring Associate

> "The message section is not at all helpful in sorting the text."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

JM

Joseph M.

Customer Concierge

> "It is also very easy to use."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

TB

Thoma B.

Manager

> "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647)

VR

Verified Reviewer

Software Engineer

> "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369)

CC

Caitlin C.

Marketing

> "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

JM

Joseph M.

Customer Concierge

> "Aircall is very easy to use and is very user friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

AB

Amaryllis B.

Enrollment Team Lead

> "The first week we had the service there was an outage that took around 3-4 hrs to get resolved."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906)

Aman K.

Researcher

> "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

LAC

Luis Adel C.

Project Manager

> "They tried to force us to pay a forced year of the product, even though we never signed for this."

[See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101)

VP

Victoria P.

Business partner

> "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337)

KC

Kassandra C.

Administrative Officer

> "There are still glitches with the mobile app."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707)

SL

Shannon L.

Customer Operations Manager

> "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785)

HW

Hagard W.

Director

> "Very disappointed with their services, will NEVER use again"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

Aman K.

Researcher

> "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

Sergi M.

Techinal Program Manager

> "Is a bit expensive if you compare to a normal phone network"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849)

RD

Rahul D.

CRM & Digital campaign manager

> "It's really well organized call center platform, had capability to handle any type of customer service"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4973774)

DB

Daniel B.

CEO

> "If you want to switch to a different provider, they will make you go through hell."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699)

SP

Simon P.

Owner Director

> "Good phone system and set up is easy but thats where it stops"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

Vince D.

Owner

> "Everything, especially their billing and customer service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922)

Aman K.

Researcher

> "Furthermore, I find the integration with popular business tools like Salesforce, Hubspot, and Slack to be highly useful in..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

MF

Michael F.

CRM

> "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631)

VR

Verified Reviewer

CX Teammate

> "I really love the change in availability and reliability of Aircall compared to what we were using before."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4830182)

JG

Jonny G.

Sr. Customer Experience Manager

> "We experience technology issues at least once a week."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3817686)

VR

Verified Reviewer

CX Teammate

> "Merged and integrated into our CRM, the reporting is more in depth and was easy to integrate."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4830182)

CC

Caitlin C.

Marketing

> "There would be at least a 2 second delay in calls, the lag was atrocious. Whenever we took this issue up with Aircall it..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

RB

Rosette B.

HR Associate

> "It is so natural to investigate for sound issues and loads quick, which I appreciate about Aircall."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4996231)

MF

Michael F.

CRM

> "Does not intigrate with teams so you can not track your talk time by having teams call you."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631)

[View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

## User interface

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)

4.61 (126)

4.22 (459)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

LoopUp

11/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/168543/LoopUp/#features)

Aircall

Top features

34/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/184709/Aircall/#features)

### Recognition

LoopUp is recognized as a top-rated tool in 1 Capterra Shortlist reports

Aircall is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

LoopUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Aircall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LoopUp

-   By LoopUp
-   Located in United Kingdom
-   Founded in 2003

Aircall

-   By Aircall
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/168543-169627/LoopUp-vs-RingOver)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

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4.1

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/169627-184709/RingOver-vs-Aircall)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.5

Features

4.6

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168543-175788/LoopUp-vs-Nextiva)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$40/month

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$90/month

4.1

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-184709/Cloud-Predictive-Dialer-vs-Aircall)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Contact vendor for pricing

Price

$1.1/month

4.5

Features

4.7

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168543-203084/LoopUp-vs-VoIP-ms)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

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$40/month

Price

$25/month

4.1

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-184709/CallCenterNOW-vs-Aircall)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/168543-242188/LoopUp-vs-RingCentral-MVP)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$40/month

Price

$15/month

4.1

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-184709/LiveAgent-vs-Aircall)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Contact vendor for pricing

Price

$350/year

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-168543/3CX-vs-LoopUp)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

$40/month

Price

$199/month

4.1

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-184709/Readymode-vs-Aircall)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (126)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Contact vendor for pricing

Price

$1/month

4.5

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-168543/CallHippo-vs-LoopUp)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$40/month

Price

$25/month

4.1

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-184709/Nextiva-vs-Aircall)