# Compare Microsoft Teams vs WhatsApp 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Microsoft Teams and WhatsApp based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/168668-180345/Microsoft-Teams-vs-WhatsApp --- # Microsoft Teams vs WhatsApp Features and Cost Comparison Last updated April 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Microsoft TeamsWhatsApp2/4 selected [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [11,011 reviews](#user-reviews) Positive 9,954 Neutral 858 Negative 199 [## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.3 Reviews Sentiment Based on [16,355 reviews](#user-reviews) Positive 15,668 Neutral 573 Negative 114 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Email Management 4.2 File Management 4.0 Project Management 4.2 Workflow Management 4.4 Real-Time Chat 4.7 \--%Fit Missing features Feature ratings Email Management NA File Management NA Project Management 4.3 Workflow Management NA Real-Time Chat 4.8 User satisfaction User satisfaction 4.5 User reviews[11,011](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.7 User reviews[16,355](https://www.capterra.com/p/180345/WhatsApp/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $4Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. Best for WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale. ## User reviews Pros & cons Yugma S. Assay development and integration technician > "It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7143937) CP CANDICE P. Account's officer > "Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199) SA Samer A. AI Researcher > "It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109974) Denis M. Recruiter > "It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531) RM Renee M. Paralegal > "I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7064961) Marco C. Pre Litigation Legal Assistant > "Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068073) VC Vicente C. Quality Technician > "It is a powerful tool form team communication, combining chat and video calls, file sharing and collaborative document editing all in one place." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328) VR Verified Reviewer Project Engineer > "Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140577) CT Cameron T. IT Service Desk Analyst > "Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102044) VR Verified Reviewer Admin > "One downside of Microsoft Teams is that the interface can sometimes feel a bit cluttered, and managing notifications can be overwhelming in larger teams." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7124430) Eric N. BDR > "It centralizes everything and is good for internal comms + nicely integrates with my calendar across the board whether with hubspot, outlook or another external booking system." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109270) IL Ilaria L. Assistant Reservation Management > "A big cons about Microsoft Teams is that when the app logs you off it is a nightmare to log in again, especially if you have multiple email addresses linked to the app." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7128497) JPN Jean-Pierre N. Instructional Designer > "I like Microsoft Teams because it has powerful features such as chat, video meetings, calls, file sharing, offAI summaries for conversation, and a user-friendly interface." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968) Susana F. Client Relationship Manager > "At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7095750) VR Verified Reviewer Admin > "It’s a powerful tool for communication and collaboration, keeping chats, meetings, and files all in one place. While the interface can feel busy at times, its features and integrations make..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7124430) JP Jacob P. Senior Associate > "As teams and channels multiply, the interface becomes harder to navigate, and managing permissions or locating older conversations can be more time‑consuming than expected." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7126604) AC Angel C. QC > "It offers high‑quality video conferencing for both one‑on‑one and group meetings, as well as support for virtual events, presentations, and audio calls." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7113627) NEN Nicole Ellis N. Lending Operation Assistant Manager > "However, I’ve encountered a few technical challenges, including the inability to use noise-canceling features, occasional app loading issues, and intermittent microphone access during..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6838566) DB DeForest B. Sr Specialist > "I liked that Microsoft Teams centralized chat, meetings, and file collaboration in one place, with strong Microsoft 365 integration that made teamwork more efficient and reduced email..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7098006) Ajay P. Researcher > "When you upload files to a conversation, they all get dumped into a single channel root folder, which can turn into a mess. If you try to organize them into properly labeled folders, the links in..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6849053) PR Paras R. Quality Assurance > "I like how Teams offers great value for money by combining dependable team communication channels, outstanding group meetings and smooth testing tool integration into a user-friendly platform." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044361) Matt B. Director of Products > "My only complaint about the video meeting part is that Microsoft still doesn't let you choose the quality level of your outgoing video feed." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083617) EB Emma B. Financial Controller > "By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084889) VR Verified Reviewer Owner > "What I liked least about Microsoft Teams is that it can feel cluttered and a bit overwhelming, especially when you’re in multiple teams and channels at once." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7134795) JP Jacob P. Senior Associate > "Microsoft Teams provides a centralized platform for messaging, meetings, and document collaboration, which helps streamline communication across distributed teams." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7126604) CP CANDICE P. Account's officer > "What you liked least about Microsoft Teams was how it sometimes felt heavier than it needed to be. When you were trying to get something done quickly, it could lag, freeze, or take a moment to..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199) CP CANDICE P. Account's officer > "You appreciate structure and clarity, and Teams gives you that organised channels, easy file sharing, and a clean way to keep work, messages, and meetings connected." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199) HJ Heather J. Instructor > "Performance glitches, my mic does not always hook up correctly, complex permissions, and strict channel limits." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102438) Sofia L. Head Administrator > "The Teams feature which allows us to keep organizational docs and systems in a shared place for all to access and interact with." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7058619) HB Holly B. Professional recruiter > "The quality of the video calls were glitchy. If you had other tabs open it may be delayed on the streaming" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7076367) Meshv P. Salesforce Developer > "It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7106771) JA Jess A. Creative designer. > "sometimes the system glitches which make a team member miss the meeting or key information from shared during the glitch in the meeting" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7085026) Sven S. Prokurist > "It is a powerful platform that brings chat, meetings, file sharing, and collaboration together in one place, which makes daily work much more organized." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7132711) Sven S. Prokurist > "The number of features and settings can create a learning curve, and managing multiple teams or channels may become confusing over time." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7132711) Zach P. Social Media Coordinator > "For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc with..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102339) Julia W. Director of HR > "The cost of Teams is expensive and not being able to view messages between other employees as a Global Admin on the account." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7092826) Denis M. Recruiter > "It is also nice that it connects with Power Automate, which gives you the potential to automate some repetitive team tasks and notifications, even if it takes some effort to set up" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531) AD Alto D. Operations Manager > "Notifications are hit or miss and if you are in a lot of chats it can get a little messy trying to keep up with everything." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7100849) FM Flavio M. Senior QA Analyst > "Integration with other tools under Microsoft 365 is also great, for example integrates calendar with Outlook and makes it easier to plan calls between people in our team." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102140) Osama A. Full Stack Developer > "This app feels slowat times and bit confusing for new users. As it has a lot of features, which can sometimes make it hard to find simple things quickly." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7091637) MG Matt G. Manager > "I find there are so many applications you can connect to enhance your experience for employer and employee communication and collaboration and ways to customize teams to fit your project or..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7082455) RE Rizi E. Technical Specialist > "Video calls tend to consume significant bandwidth, and performance can drop if the internet connection isn’t strong." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7055711) HH Hassan H. Call Center Rep > "I use it lots for meetings, communication between my team and I, I am in groups and am able to be in touch with our company and announcements." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7047377) MA Mohammad A. Senior Claims Adjuster > "Another issue is that it uses quite a bit of system resources, which can affect performance on lower-end systems." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7133609) TS Tiana S. Lawyer > "We have the teams phone and frequently use video calls for our client meetings, I also have teams on my phone - I love how seamlessly apps work together" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7137200) Jonathon B. Senior Writer > "There can be some slowdown during large video team meetings, especially if you are running Chrome or Worse at the same time." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7122723) BT Brianna T. Lead Editor > "I like that it integrates with Microsoft 365's Calendar app and that you can retreive meeting transcripts after calls." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7125239) PatJohn A. Instructor Designer > "Important messages can get buried without clear norms around channel usage, notifications, and file organization." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084155) Maxwell P. General Manager > "It effectively combines our meetings, chat, and file collaboration into one single hub. While it can feel a little bloated at times compared to lighter alternatives, the sheer amount of..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059268) AM Abhinav M. Medical Assistant > "There are a lot of extra tabs sometimes that makes it a little hard to navigate the app on my phone." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7071131) PW Pixiang W. scientist > "It is available on desktop, mobile, and web for flexibility and works perfectly with Outlook, SharePoint, OneDrive, and other Microsoft apps for collaboration." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7053868) Althamash Khan Y. Systems Engineer > "I've also noticed occasional bugs, such as the app not accepting an external microphone during calls." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068916) TG Tamara G. UR nurse > "It provides you with the ability to be connected at all times with your team and also explore multiple channels or ways of communication." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7045780) JMH Ja'Michael H. Realtor > "I’m not a big fan of Microsoft Teams. While it offers a lot of features, the platform often feels cluttered and less intuitive compared to other communication tools." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059883) VR Verified Reviewer senior project manager > "Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7132797) DD Dustin D. President and CEO > "During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7094832) PS Paul S. Software Engineer > "It integrates well with all our other Microsoft products to provide a plug and play solution to our communication needs, both internally and externally." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083108) DM David M. Technical Support Engineer > "I hate the fact that notifications are loud in all channels, and after some time, it might be quite difficult to find a single valuable message." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7065658) GH Greta H. HRIS Analyst > "The ability to react to messages with any emoji and having gifs available brings a lot of joy to our team chats and builds camaraderie." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044652) JH Jamie H. Quality and Reliability Specialist > "One thing that is frustrating is the sound output might change and if you are not familiar with computers it may take you awhile to figure it out." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7142352) Muhammad Zohaib A. Social Media Marketing Expert > "Microsoft Teams is very good for scheduling meetings, interviews and you can also save your customized written templates to use for quick response." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7051862) Jay P. G. Principal > "There seemed to be times when we could not include an actual meeting link without starting at our calendar." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7114098) MS Mitchell S. Owner > "The video call feature is the best feature, it integrates really well with Outlook calendar, and the ability to see the status of your team is helpful." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6860503) SR Sam R. Residency Program Administrator > "I do seem to have connection issues with video occasionally, and the same connection does not pose those issues for Zoom." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116795) VC Vicente C. Quality Technician > "It combines chat, video calls, file sharing, and collaborative document editing all in one app." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328) JPN Jean-Pierre N. Instructional Designer > "I also noticed that it is a complex file organization, and the channel setup can be challenging." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968) EM Edward M. General Manager > "The flexiblity to use Teams on various devices, switch from one device to another, and easily integrate with file sharing on OneDrive is essential to our daily workflow and organization..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240) Jonathon B. Senior Writer > "It can be a little confusing going from one Teams window or tab to another when a video chat is underway." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7122723) MM Madellene M. Founder and CEO > "Channels keep student cohorts by program type, while integrated calendar and file sharing make visa document reviews seamless and screen sharing video calls intimate and comprehensive." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7003567) SG Sergio G. IT Engineer > "For example, when you go into a private chat details and "shared" tab, you can see "recent", "files" and "links", but you can't find the shared pictures easily, so if you need to find any, you..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6693448) EM Edward M. General Manager > "From chat messages to invididuals to using Teams Channels to quickly share relevant and timely information, the platform allows for 24/7 integration with our operations and allows for consistent..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240) JP Jacob P. Senior Associate > "The platform can feel slow and cumbersome, particularly when switching between chats, channels, and meetings." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7126604) MH Mert H. Ph.D student > "Teams offers reliable video conferencing with useful features like screen sharing, live captions, and breakout rooms, which make meetings more accessible and engaging." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6807388) BB Brendan B. Operations Lead > "As an operational leader I am in many group chats, but the number of times I receive notifications for messages that are not relative to my role is frustrating and 99% of them come from Team..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7040514) AW Amar W. Desktop Analyst > "As per my experience, ms teams is good chatting and communication application, we can schedule meetings, invite multiple peoples including video calls, people can share screen with each other..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6845370) Yugma S. Assay development and integration technician > "Teams can sometimes feel slow or resource-heavy, especially when multiple apps or large files are involved" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7143937) HR Hayden R. Graphic Designer > "A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116500) Estela G. HR Assistant > "Notifications can also be overwhelming, and the app may run slowly during large meetings or heavy use." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7134757) VR Verified Reviewer Development Coordinator > "It acts as a branch of the Microsoft Suite of applications, giving easy access to things like Outlook Calendar, Sharepoint, Onedrive, and most importantly, a chat feature." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7037457) VR Verified Reviewer Manager > "Slow to start up, last update reconfigured certain features inconveniently, forces you to go on newest update." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7089762) [View Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Maragaret L. Owner > "I enjoy using it for personal, but I also receive business notifications for my software updates, for new art masterclasses available and for keeping in touch with people outside..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974) VR Verified Reviewer IT Service Desk Analyst > "It also relies heavily on a stable internet connection, so calls and messages can be unreliable in low‑signal areas, and the app can take up a lot of storage over time as photos..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7101164) Michael Z. Owner > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) VR Verified Reviewer Team Lead > "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) CT Cameron T. IT Service Desk Analyst > "Whats App is a great messaging tool for use within the workplace for collaborative efforts or for personal use, providing lots of great services like texts, video calls and the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7105479) Zeeshan N. Site Executive Officer > "Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7061925) Eromal R. Network Senior Operations Specialist Americas > "I appreciate that it functions as a comprehensive, centralized communications hub—it simplifies my daily life to have reliable international messaging, high-quality voice calls,..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) VR Verified Reviewer Software Engineer > "Another downside is that it can take up a lot of storage over time, especially with frequent media sharing in chats and groups." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) VR Verified Reviewer Team Lead > "It hosts a standardised library of media (Gifs, emojis, etc) that maps across to most platforms (apple, android, microsoft) universally." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) AG Amita G. Learning and Development Coordinator > "That you cannot send messages or receive them if you don't have internet connection. When photos are send, I dislike the fact that the picture quality is reduced." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7097026) VR Verified Reviewer Software Engineer > "It is especially useful for quick conversations and group chats, and it rarely requires any effort to figure out how things work. Despite a few small issues like storage usage or..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) SM Shriya M. Assistant Trainee > "Also, media like photos and videos can quickly take up a lot of storage, and the backup/restore process isn’t always smooth." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) JEP Jennifer Elizabeth P. Backend Developer > "The new screen sharing during a video call has been one of the greatest features ever, it reduce a lot of stress during call for me." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7120321) VR Verified Reviewer Computer Engineer > "Also, backups are not always fully encrypted, and some updates introduce changes that may affect performance or privacy concerns due to its connection with Meta." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088622) Eromal R. Network Senior Operations Specialist Americas > "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) MGB Mary Grace B. Dance Instructor > "Sometimes I find it hard to make a group chat with people who are not in my contacts, if there was a way to search someone's name without having them saved that might help?" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088747) IA Islam A. free lancer > "it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear about..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6829307) Maisie C. owner > "What I do not like is the uncertainty of if the other party received their message, and the poor notifications on my phone whenever their response was received" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132363) Bishal S. relationship manager > "rich media sharing, dependable group chats,robust end to end encryption for privacy, free, world wide communication." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862) Kian K. Sales Manager > "Sometimes we get logged out from the sales teams side, and it's a hassle to have to scan the login from the main user everytime, however CRM stays connected." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041) Kian K. Sales Manager > "We have also been able to use the Whatsapp Business API to have the whatsapp available for each relevant person in the company via our CRM aswell." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041) Ragupathy S. Freelancer > "The biggest issue is image compression. When I send a photo, the quality gets reduced significantly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7060077) JA Jess A. Creative designer. > "I like the video calls and the group chats too which allow to send messages to multiple people at the same time" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7075716) TQ Tom Q. PSM > "I work in a telecoms environment, and the number of customers I have coming in complaining of a button they can’t remove is more than I could imagine." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7071389) Kassidy K. Chiropractor > "I love that it allows different group messages to allow team members to be involved in message threads that are applicable to them." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7095990) TW Therrin W. Tutor > "Notifications can feel overwhelming, backup options are confusing, and privacy settings take effort to find at times no." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7102377) TP Tomica P. Supervisor > "It allows me to create as many group chats as possible and keep all the information within them." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127782) CR Cort R. Data Analyst > "Some limited functionality with group messaging and integration with data products limits it at times." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132978) Bliss B. Administrative assistant Creative > "What I like most is that all you need is an internet connection and you can chat , video call, or voice call anyone, anywhere It's an incredible value for money." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7087498) SB Sachita B. QA tester > "Internets is needed for using WhatsApp so some users find the cost of the internet data required to use this app is more expensive." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7045806) RA Rama A. Freelance Graphic Designer > "Messages are fast, voice and video calls run smoothly, and group chats help me centralize discussions with different teams." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057845) MW Mauricio W. Senior Sales Executive at WhiteWater, Inc. > "Information gets buried in long threads, and I often have to move the important parts into other tools to track them properly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7069207) VR Verified Reviewer Team leader > "One of the best features is the ability to send multiple images, videos, or documents at once — which saves a lot of time." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) VR Verified Reviewer Software Engineer > "What I like least about WhatsApp is the lack of strong customer support since there is no direct way to quickly resolve issues when something goes wrong." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) SM Shriya M. Assistant Trainee > "It makes communication easy with features like group chats, file sharing, and end-to-end encryption for privacy" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) VR Verified Reviewer Team leader > "There’s a major privacy concern that anyone can use another app or third-party tool to scan your QR code and easily access your WhatsApp on their own device, without your..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) VR Verified Reviewer Digital coordinator > "I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7114964) Abraham T. Graphic designer > "It sometimes loses data like messages, pictures etc if not properly backup before logging in to another device" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072602) OB Oluwatobi B. Graduate Teaching Assistant > "Personally, I believe WhatsApp is the number one social media platform for chatting or messaging with friends and family through audio or video call." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7083771) SS Saisha S. Administrative Assistant > "I also don't like the 'forwarded many times' caption for content shared as it makes the forwarded content feel a lot less personal." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7049362) Lauren F. Legal Secretary > "I love the fairly new status feature where you can post images for all your contacts to see." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109668) Portia A. Nurse > "Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131665) TS Tj S. Physical therapy > "Can create groups, good video and audio calling connections, encrypted messages." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7066122) KW Kayla W. hr > "sometimes there are connection issues when audio and video calling people the signal is not as strong" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127825) JMH Ja'Michael H. Realtor > "The ability to send photos, documents, and voice notes keeps conversations efficient." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7059874) Michael Z. Owner > "Group chats can get messy quickly, and there aren’t many tools to properly manage or filter conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) EJ Ethan J. Auditor > "The app allows for video calls and mobile calls using internet instead of data." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7129105) TF Tiffany F. Customer service > "Sometimes takes time to receive messages and sometimes the service barely works if you live out of city limits." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7057554) RH Ramona H. Owner > "I’ve used this App for personal messages, work messages, group chats (when I decided to go back to university for awhile) and even international communication, overall it’s easy..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7084094) AA Adamu A. CEO > "When I want to click to view my contacts display picture, I am redirected to their status page which is a bit frustrating." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6822130) VR Verified Reviewer Team leader > "Recent updates like group chat invites and news broadcasting channels have made the app even more versatile and trustworthy. Despite the privacy issue, WhatsApp has been my go-to..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) Omer D. Translation > "When you change your mobile phone you cant reach your previous messages, and it's really awful (yesterday my younger brother has experienced it)." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054684) MK Maik K. Content Creator > "Sending direct messages, voice notes and high quality photos is fast and simple with WhatsApp." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) AM Ahmed M. Freelancer > "Lack of content control: WhatsApp does not provide any control over the content of messages sent through it, which sometimes causes unwanted content to reach the user, as well as..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6781365) Andrew B. Managing Director > "It allows for a cheap way of strengthening our business reach and ease of use for our customers to contact us / keep updated. " [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7107059) WR Will R. SR. HR Operations Specialist > "The group chats can sometimes become overwhelming with too many messages, and it can be difficult to keep up with conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131420) Absana P. Tier III Technician > "It also allows for a large number of people to be in a group chat compared to other similar platforms." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7072013) KF Kelvin F. Owner > "When I post photos or videos in status, they lost their original quality even in the profile, the photo quality drops" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6870975) JPN Jean-Pierre N. Instructional Designer > "A very essential platform that helps those who cannot afford to make long-distance calls via landline phones." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7074274) Cynthia R. Therapist > "Often times I get group invitations from folks I don't know and that sometimes can frustrate me but I'm able to decline requests." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135950) SRF Sara Ruth F. Manager > "I like that I can easily communicate with my contacts and I can share all kinds of information, such as videos, images, and even my location which is very useful for organizing..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) BT Brianna T. Lead Editor > "Unfortunately you have to go into the settings and individually mute large group chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7125241) Dionne Joy M. Service Hub Representative > "Messaging, voice calls, and video calls are all high quality, and I love WhatsApp and use it every day." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7068143) PP Pronay P. Consultant > "There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6529389) LB Lucky B. Disign > "What I like the most in WhatsApp is that we can contact people whether or not they are far away, I live distant from my family because of my examinations so this application lets..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6318567) SK Sam K. Projects manager > "The only minor issue is I don't always get notifications at work but because this is only at work I believe it to be the Wi-Fi as opposed to be App." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7103498) KKF Keise Kethlen F. Home office > "I really like it because of its many features, such as: switching between conversations, organizing conversations in folders, keeping frequent conversations, creating groups of..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6564370) RM Rachael M. Healthcare Entrepreneur > "Sometimes notifications stop working and you need to uninstall and reinstall the app." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081097) Stephanie W. Owner > "I like how customizeable the notifications are and that you can decide whether your messages show "read" or not." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7117513) RJ Rashaad J. Junior A and R Associate > "Information can quickly be lost in conversations if ephemeral messages are enabled." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135261) SS Saisha S. Administrative Assistant > "It provides a reliable channel for communication and is widely used enough to facillitate communication with many different people." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7049362) SRF Sara Ruth F. Manager > "I don't like that you need a cell phone to be able to use it because when my mobile device breaks down I can no longer use the application, and while I am repairing or changing my..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) SR Sam R. Residency Program Administrator > "I especially love the voice message feature, where you can convey a good amount of information without typing a novel." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7118366) BA BISHNU A. Project Engineer > "The quality of the images or even videos seem a bit off compared to say like Viber." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081398) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) Parker W. Teacher > "The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137909) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) AK Andonis K. Operations Co-ordinator > "The lack of an official iPad/tablet app is a let down as it would fill a gap for syncing across all my devices" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6823366) MK Mohd K. Web Developer > "Firstly I want to thank to the creator of WhatsApp , because this app make my life easily and little comfortable in some critical condition , I am using WhatsApp daily ,to chat..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6314442) MK Maik K. Content Creator > "There is no way to post status videos longer than30 seconds." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) [View Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/) ## User interface [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) 4.46 (11,011) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) 4.69 (16,355) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Microsoft Teams Top features 30/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/168668/Microsoft-Teams/#features) WhatsApp 14/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/180345/WhatsApp/#features) ### Recognition Microsoft Teams is recognized as a top-rated tool in 4 Capterra Shortlist reports WhatsApp is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Live ChatSoftware (2026)  ### Deployment & support Microsoft Teams Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos WhatsApp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Microsoft Teams - By Microsoft - Located in United States - Founded in 1975 WhatsApp - By WhatsApp - Located in United States - Founded in ## Popular Comparisons [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,574)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $4/month Price $14.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-180345/Slack-vs-WhatsApp) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $4/month Price $7/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,721)](https://www.capterra.com/p/62194/LiveChat/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-180345/LiveChat-vs-WhatsApp) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,105)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $4/month Price $6/month 4.4 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-180345/LiveAgent-vs-WhatsApp) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) $4/month Price $8.75/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Contact vendor for pricing Price $59/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $4/month Price $14/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Contact vendor for pricing Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-180345/Tidio-Chat-vs-WhatsApp) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,401)](https://www.capterra.com/p/237272/Webex/reviews/) $4/month Price $25/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/169505-180345/Zoho-Desk-vs-WhatsApp)