---
title: "Compare Microsoft Teams vs Intermedia Unite 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Microsoft Teams and Intermedia Unite based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/168668-181373/Microsoft-Teams-vs-Unite"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Microsoft Teams vs Intermedia Unite Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft TeamsIntermedia Unite2/4 selected

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [11,181 reviews](#user-reviews)

Positive

10,110

Neutral

867

Negative

204

[## Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

Starting Price

$27.99

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [189 reviews](#user-reviews)

Positive

179

Neutral

8

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 2,224 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Call Routing

4.3

API

4.4

Chat/Messaging

4.7

Call Transfer

4.0

Call Recording

4.3

80%Fit

High performer

Feature ratings

Call Routing

4.6

API

4.3

Chat/Messaging

4.5

Call Transfer

4.0

Call Recording

4.8

User satisfaction

User satisfaction

4.5

User reviews[11,181](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.7

User reviews[189](https://www.capterra.com/p/181373/Unite/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Price starts from

$27.99Flat Rate, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

Best for

Company of any size from 1-1000+ employees

## User reviews

Pros & cons

VK

Venkatadri K.

System Integration Tech.

> "It acts as a solid all-in-one hub—combining quick messages, organized project channels, and reliable video calls so my team doesn't have to bounce between three different apps just..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168)

TH

Tom H.

Head of Research

> "I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7171749)

Kai Z.

realtor

> "It is a All-in-One Centralized Workspace to combine all different features all together such as dropbox, chatting platform, zoom for video conference etc"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7183861)

FJR

France Jhannen R.

Front Desk Representative

> "The app itself can be heavy on system resources, which sometimes causes lag during larger meetings. While the integration with Planner and Project is useful, Teams doesn’t quite..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349)

DR

Dave R.

Manager

> "Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7180561)

SP

Sairam P.

software developer

> "The interface can sometimes feel clustered , especially for new users, the desktop application may occasionally use significant system resources , and finding older messages or files..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7165473)

ÁLvaro C.

Deploy Manager

> "It's a very useful app for maintaining workplace communication, you can schedule meetings and share files, which are stored directly on the platform, keeping information always..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7179860)

VR

Verified Reviewer

Sales Specialist

> "In my personal experience, meetings and call stability on Microsoft Teams can occasionally be inconsistent, and I’ve noticed dropped calls or connection issues more frequently..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7156646)

Leidymar M.

Social Media Manager

> "It effectively combines text chat, video conferencing, and live file collaboration in one single place, keeping my project workflows well structured."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7210403)

Paolo alessandro G.

engineer

> "The share screen feature is a little bit dangerous (pay attention not to share reverved docs with external people) and does not support multiple monitors as I currently use"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197851)

VR

Verified Reviewer

Sales Specialist

> "Microsoft Teams is a strong cross-collaboration tool that centralizes messaging communication, making phone calls, and scheduling video meetings into one platform."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7156646)

VR

Verified Reviewer

Compliance Officer-Corporate Finance

> "Additionally, navigating through the deep layers of nested channels and notifications can feel overwhelming, and finding specific past threads via the built-in search feature is..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7181685)

VK

Venkatadri K.

System Integration Tech.

> "Using Microsoft Teams fundamentally changes how work gets done by consolidating chat, video calls, calendar scheduling, and document editing into a single dashboard."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168)

SHT

Syed Hamza T.

Management Accoutant

> "The interface can feel cluttered, especially when you're part of many teams and channels — finding a specific message or file sometimes takes longer than it should, even with the..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193958)

SS

Samantha S.

Agent Manager

> "Additionally, features like persistent topic-based channels, integrated Outlook calendar syncing, and AI-driven recap capabilities keep cross-functional projects highly organized and..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451)

Keely F.

Patient Care Coordinator

> "The interface packs in so many features—channels, chats, tabs, apps, meetings—that it sometimes becomes cluttered and hard to navigate."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754)

VK

Venkatadri K.

System Integration Tech.

> "What I like most about Microsoft Teams is how easily it fits into my daily workflow. Since it connects natively with Word, Excel, and Outlook, I can co-edit files directly inside a..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168)

JD

Josh D.

IT Support Engineer

> "That said, it’s not perfect — the interface can feel cluttered at times, there’s a bit of a learning curve, and performance can dip with slow loading, lag or high resource usage,..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958)

FJR

France Jhannen R.

Front Desk Representative

> "The seamless integration with Microsoft 365 makes daily workflows smoother, and the mix of chat, video meetings, and file sharing keeps everything in one place."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349)

ÁLvaro C.

Deploy Manager

> "Additionally, on several occasions I need to contact someone for the first time, and I have to check which of the two tenants I appear as available on in order to message them, which..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7179860)

Cyrene Joy S.

Property Administrator

> "projects easy by coordinatinating features on the app, you can also assign the calls and filters during meetings also you directly message the concerns on your team members by the..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395)

Mpilo C.

Appointment settter

> "I honestly wish that if we were in team meetings if someone forgets to mute their mic, it lets anyone mute the person's mic because some of us do take things seriously and you have..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205283)

Cyrene Joy S.

Property Administrator

> "In terms pf project management its add centralized communication, real time coordination to the team members and easy file sharing for easier project outs on the office."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395)

CP

CANDICE P.

Account's officer

> "Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

Cyrene Joy S.

Property Administrator

> "Overall, Microsoft Teams is a robust and reliable collaboration platform that streamlines communication, virtual meetings, file sharing, and teamwork within a single workspace."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395)

SS

Samantha S.

Agent Manager

> "What I like least about Microsoft Teams is its heavy consumption of system resources, which often causes noticeable performance lag during resource-intensive tasks."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451)

VR

Verified Reviewer

Cloud Enginner

> "It has helped keep conversations organized and made it easy to share documents and collaborate in real time. While there are some usability improvements that could be made,..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182119)

MNA

Md Noushad A.

Freelance

> "The only minor issue is that the application is quite heavy and can consume a significant amount of system memory during long video meetings."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7201063)

KL

Khimson L.

It Admin

> "Its integration with Microsoft 365 makes it especially valuable for organizations already using Microsoft products. While it could be faster and easier to navigate in some areas, it..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197260)

EA

Estrella A.

Software Engineer

> "Project management and customization options are basic, and customer support relies heavily on online docs."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7195773)

ER

Erica R.

Assitant PM

> "Seamless Office 365 Integration: It connects perfectly with Word, Excel, PowerPoint, and Outlook, making it incredibly easy to share and co-author files in real time without leaving..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182363)

Andrea L.

Innovation Manager

> "The interface can also become cluttered as the number of teams, channels, and chats grows, making navigation less straightforward."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969)

Andrea L.

Innovation Manager

> "Teams is intuitive to use, offers good customization options for channels and notifications, and supports both small team discussions and large meetings effectively."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969)

Laxmi Kanth V.

Design engineer

> "Sometimes we can see a bit of lag in large meetings, and it consumes lot of RAM and suddenly loses network in a call."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154613)

Ashley G.

HR Manager

> "It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288)

Blake A.

It Technician

> "Notifications can also get noisy and the settings to manage them aren't the most straightforward to configure. And honestly the search function still isn't great."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7157802)

Bill L.

Vice President of Sales and Operations

> "It has been a reliable tool for communication, meetings, and collaboration, making it easier for teams to stay connected and share information. While it can take some time to get..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7185131)

Bill L.

Vice President of Sales and Operations

> "It can also become difficult to keep chats, files, and conversations organized when working across multiple teams and channels."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7185131)

Leidymar M.

Social Media Manager

> "The audio and video quality during large client meetings is highly stable, and the channel structure allows for perfectly organized text chat discussions."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7210403)

Denis M.

Recruiter

> "It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531)

MM

Mikael M.

Sales Engineer

> "I use this service to communicate regarding product discussion, demo, tech issues, so the presence of all these features in one place makes it really comfortable."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7215588)

Keely F.

Patient Care Coordinator

> "The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754)

LC

Louise C.

Marketing Director

> "The integration with Microsoft 365 made it easy to collaborate on documents in real time, schedule meetings through Outlook, and keep conversations organized by team and project."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182375)

Marco C.

Pre Litigation Legal Assistant

> "Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068073)

BE

Basel E.

IT Manager

> "Chat, meetings, calls, file sharing, and channels are all in one place, which helps cut down on scattered emails and keeps conversations organized."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7172392)

VR

Verified Reviewer

Project Engineer

> "Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140577)

Ashley G.

HR Manager

> "One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288)

MM

Mikael M.

Sales Engineer

> "Important messages can easily get lost in this mess of channel communications, and the number of notifications can be disturbing."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7215588)

LD

Liz D.

Director of Network Operations at USA Digital

> "I liked it because everything is centralized in one place, messaging, meetings, and file sharing, it really helps me stay connected and coordinate more quickly, especially in urgent..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7187126)

JD

Josh D.

IT Support Engineer

> "Some features require extra licensing, which adds to the cost, and support can be slow unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958)

Kamini M.

Team Member

> "The chat organization, channels, and deep integration with the Microsoft 365 ecosystem make managing a heavy 45-hour work week very smooth and efficient."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7203660)

FJR

France Jhannen R.

Front Desk Representative

> "The interface can feel cluttered for new users, and without careful tweaking, notifications can quickly become overwhelming."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349)

Keely F.

Patient Care Coordinator

> "My overall experience with Microsoft Teams is that it’s a powerful, all‑in‑one collaboration hub that genuinely improves team communication and productivity — but it can feel heavy..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754)

SS

Samantha S.

Agent Manager

> "Additionally, external guest access remains surprisingly clunky, making cross-organization collaboration more frustrating than it needs to be."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451)

Andrea L.

Innovation Manager

> "It is our primary meeting platform, and it makes it easy to chat, hold video meetings, share files, and collaborate on documents without switching between multiple applications."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969)

AG

Anthony G.

Wholesale Parts outside sales mgr

> "Delays occasionally in it linking with internet and internet is not facing any issues at the time and delays the call"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7175375)

Nikitha Y.

AI Proposal Intern

> "The platform's Customization Options provide flexibility for organizing teams, channels, notifications, and workflows."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895)

VR

Verified Reviewer

Automation Developer

> "It can sometimes feel a bit sluggish or slow, especially when there are many notifications or multiple active teams and channels."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7159042)

Raxit P.

SR. Programmer Analyst

> "Sharing files, saving notes, sharing code snippets and using other apps right within the MS Teams is what I love the most about this platform."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7175915)

NS

Nikhilesh S.

Engineer

> "Delays in audio, video, or screen sharing can affect communication and reduce meeting effectiveness"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7168223)

IS

Imran S.

Data Protection Officer

> "MS team overall is useful tool , used with Office 365 make it easier to communicate with team, share contents, record meetings, generate minutes of meeting."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7183305)

NS

Nikhilesh S.

Engineer

> "Microsoft Teams occasionally experiences lagging issues, especially during large meetings or when network connectivity is unstable."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7168223)

Sourav M.

Research Assistance

> "Being able to co-author Word, Excel, and PowerPoint documents directly inside a channel or chat window streamlines workflow without constantly switching tabs."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7203693)

KL

Khimson L.

It Admin

> "Teams can sometimes feel slow or resource-heavy, especially when running multiple meetings or having several chats and applications open."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197260)

JD

Josh D.

IT Support Engineer

> "Copilot said: My overall experience with Microsoft Teams has been positive — it’s a solid all‑in‑one platform that makes communication and collaboration much easier by bringing chat,..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958)

Philippe C.

IT Director

> "The only major feature that would be missing is a better integration with RDS Servers that are not in Azure."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205011)

SS

Samantha S.

Agent Manager

> "Ultimately, while it may not be the sleekest stand-alone chat or video tool on the market, its deep integration into the Microsoft 365 ecosystem makes it an invaluable asset for..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451)

SC

Sophie C.

Human Resources

> "Can be overwhelming: The number of features, chats, channels, and notifications can make the platform feel complicated."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213979)

FJR

France Jhannen R.

Front Desk Representative

> "I’ve found it especially useful for teamwork, since co-editing documents and organizing discussions into channels helps reduce confusion and keeps projects on track."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349)

RG

Rashad G.

Senior Geomechanicist

> "Notifications can also become difficult to manage, and the application occasionally takes time to load or update."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193939)

MK

Michael K.

Account Manager

> "We use Microsoft Teams for video conference meetings, making it easy to connect with colleagues and clients remotely in a professional and reliable way."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7208865)

VR

Verified Reviewer

Admin

> "One downside of Microsoft Teams is that the interface can sometimes feel a bit cluttered, and managing notifications can be overwhelming in larger teams."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7124430)

AD

Arnold D.

Senior executive

> "The platform makes it easy to connect with colleagues, conduct virtual meetings, share files, and collaborate on projects in real time, regardless of location."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7172739)

IL

Ilaria L.

Assistant Reservation Management

> "A big cons about Microsoft Teams is that when the app logs you off it is a nightmare to log in again, especially if you have multiple email addresses linked to the app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7128497)

RM

Renee M.

Paralegal

> "I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7064961)

JM

Jamison M.

Principal

> "I found it a bit difficult to create folders and shortcuts to items that are frequently visited."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7157192)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102044)

Susana F.

Client Relationship Manager

> "At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7095750)

SA

Samer A.

AI Researcher

> "It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109974)

JP

Jacob P.

Senior Associate

> "As teams and channels multiply, the interface becomes harder to navigate, and managing permissions or locating older conversations can be more time‑consuming than expected."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7126604)

Marko K.

Project and IT Manager

> "It's intuitive and super easy to use, both on Macs and on Windows devices."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7070707)

Denis M.

Recruiter

> "The UI is also quite clunky and unintuitive."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531)

MW

Matthew W.

School Support and Retention Manager

> "It's so easy and intuitive to use."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7158149)

JJ

Joshua J.

Account Executive

> "I found the tab on the lefthand side to be organized in a way that wasn't intuitive for me. "

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6816779)

VR

Verified Reviewer

Unemployed

> "Has very clear interface, really enjoy the light blue colours."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6855240)

David F.

Business Manager

> "It feels cluttered and not intuitive."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7076254)

KL

Kaleena L.

Sr. Communications Consultant

> "Microsoft Teams is very intuitive and simple to use."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6585400)

VR

Verified Reviewer

Director of Sales and Marketing

> "It's not as intuitive to use as others in the space."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104774)

DR

Dave R.

Manager

> "Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7180561)

Philippe C.

IT Director

> "The only major feature that would be missing is a better integration with RDS Servers that are not in Azure."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205011)

Ashley G.

HR Manager

> "One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288)

Nikitha Y.

AI Proposal Intern

> "I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895)

SP

Sairam P.

software developer

> "The integration with Microsoft 365 applications such as Outlook, word , excel and one drive hepls trams work more efficiently."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7165473)

MN

Michelle N.

Business Intelligence Director

> "Other microsoft applications couldn’t be integrated, unlike Teams."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6637457)

Meshv P.

Salesforce Developer

> "It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7106771)

VP

Vidya P.

Hadoop engineer

> "Not very capable with integrations to third party tools"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6766529)

TM

Tracy M.

IT System Admin

> "Being in IT I find Teams the quickest way to get my job done almost always."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207239)

Keely F.

Patient Care Coordinator

> "The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754)

Zach P.

Social Media Coordinator

> "Overall I've been using Teams for several years and while it was a little clunky at first and the user interface was lacking, they have continuously upgraded and improved the overall..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102339)

MC

Mark C.

Board Trustee

> "It can be harder to set up on users who aren't as tech savvy though or who use it as much as I do. "

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7161663)

Cyrene Joy S.

Property Administrator

> "I have really like Microsoft Teams aside from its convenience to use its easy to access. "

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395)

SD

Stacie D.

Sales Coordinator

> "User interface gets a bit cluttered with all AI features they keep adding"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7119690)

FM

Fiona M.

Clinical Audit Officer

> "I use Teams as part of my every day work life and it makes everything so much easier!"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7146418)

VR

Verified Reviewer

Director of Sales and Marketing

> "Microsoft Teams falls short on design and usability."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104774)

Dionne Joy M.

Service Hub Representative

> "Meetings run great with Microsoft 365 and great to share documents with great customer support."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068147)

EA

Estrella A.

Software Engineer

> "Project management and customization options are basic, and customer support relies heavily on online docs."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7195773)

AS

ALFREDO S.

lead

> "hour customer service, team collaboration, easy to share files, and most importantly that they are secure."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7117173)

Nikitha Y.

AI Proposal Intern

> "I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895)

Osvaldo B.

Cinema operator

> "The project management is high quality, as well as the customer support."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7092264)

SH

Shamim H.

Software Engineer

> "I had to call the chat support twice and still can't figure it out."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___4198871)

NH

Nadine H.

Counselling Therapist and practice owner

> "I was able to access tech support when necessary."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6686042)

NS

Nikki S.

HR Technology Change Management

> "Sometimes the bandwidth of a network and the amount of people using the app for a specific meeting causes lag so we have everyone turn off their cameras which at times decreases our..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___3157770)

[View Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

MB

Mark B.

Managing Partner

> "It's been a very good addition to our business and helps us operate much more efficiently and effectively, especially..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6208592)

VR

Verified Reviewer

Operations

> "Intermedia Unite promises an all-in-one communications platform, but in practice it often feels clunky and overpriced."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "sensitive content hidden\] and Intermedia's customer service department is incredible!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

VR

Verified Reviewer

Operations

> "The mobile app lags behind competitors and frequently has sync issues."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "She is an incredible asset to intermedia!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

VR

Verified Reviewer

Operations

> "Customer support responses are slow and sometimes lack technical depth."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "sensitive content hidden\] was patient, extremely helpful, and dedicated."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

AK

Amy K.

Office Mananger

> "I think the system has become too large for our company we have decreased our size and the need for this software is..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4539663)

CM

Christian M.

Program Coordinator

> "I like that there is no minimum character count for each message and that you are able to answer calls either a..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4382240)

JG

Joan G.

Broker/Owner

> "If internet goes down your service goes down as well."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443664)

DD

Danielle D.

Practice Manager

> "I also like the Admin panel for accessing our account, there are many updates and features that can be done without..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4499747)

RS

Robert S.

CIO

> "Messaging could be improved. But it is not a significant aspect of our or my clients business."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202)

RS

Robert S.

CIO

> "Able to communicate with employees and service providers with ease and reduced overall cost of telephony for the..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202)

JO

Justin O.

Network Consultant and Engineer

> "Im not a big fan of their exchange services but it has been some time since i have used them and dont believe my..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327)

BF

Barry F.

owner

> "I have reduced my phone expense considerably over AT&T (only option in my area), and less than other advertised..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4378270)

NV

Nina V.

Manager

> "My preset features for the phone systems periodically not functioning, need to contact the customer care to restore..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778206)

RV

Rene V.

Operations Lead

> "Being able to unite our extensions to one localized number whether we are in office or on the road has really..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4357604)

JL

Jonathan L.

President

> "Hard solve billing issues."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4447027)

RL

Rodney L.

Director of IT

> "The fact that our users are able to take their number with them while working remotely or on the road has been..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4530222)

VP

Vilma P.

owner

> "I find it difficult setting up greetings etc."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443166)

SS

Scott S.

IT Manager

> "The tightly integrated desktop and smartphone apps, SMS texting from within the desktop app and voicemail to text..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

LD

Larry D.

Executive Recruiter

> "Cannot delete SMS messages and everything not accessible from one portal."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3783700)

EH

Elizabeth H.

Customer Service Agent

> "I appreciate the ability to use this system with an office phone, computer or with my cell phone."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160)

SS

Scott S.

IT Manager

> "The contacts screen display of current call status is hard to see."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

SS

Scott S.

IT Manager

> "The new Unite apps take all of the conveniences of the cell phone and put them into one business app the represents..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

KS

Keith S.

Lead IT Consultant

> "The onboarding has been difficult for the upgrade from 2.0 to the Unite platform. "

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128)

RG

Rachel G.

Office Manager

> "The integration is top-notch, as the only employee at a busy office, being able to monitor calls and voicemails from..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3779957)

CH

Catie H.

Front Office

> "The administrative portion is a bit complicated for setting up the phone tree."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655)

RL

Rodney L.

Director of IT

> "Unite has allowed our company to come out of the dark ages and act like a modern company."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4530222)

KS

Keith S.

Lead IT Consultant

> "Can't configure a basic console for certain users."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128)

RA

Roger A.

CEO Proprietor

> "It has really taken a lot worry out of servicing existing clients while travelling."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4635787)

Steven W.

Senior Engineer

> "Sometimes its hard to get the right person on the Support line but that's a problem with any service provider."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672)

EH

Elizabeth H.

Customer Service Agent

> "The Intermedia Unite system is generally easy to use and user friendly. When I was new to it and as new questions..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160)

RA

Roger A.

CEO Proprietor

> "I really can't think of anything I don't like about the service."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4635787)

DD

Danielle D.

Practice Manager

> "Integration was pretty seamless compared to our last VoIP system."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4499747)

CH

Catie H.

Front Office

> "I can't make sense of that on the admin section of Unite."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655)

VR

Verified Reviewer

Country Profile Manager

> "The app and our in-office phones work great and we can depend on our calls, voicemails and faxes to come through;..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3773112)

VB

Vincent B.

CFO

> "Installation was an issue during the first deployment."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3793164)

JO

Justin O.

Network Consultant and Engineer

> "This is an all in one package that is not only easy to resell but reliable with versatile cost based on what you need!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327)

BA

Barbara A.

Controller

> "I would like to unsubscribe from the emails"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3826894)

EH

Elizabeth H.

Customer Service Agent

> "There is a lot of functionality and the interface takes a little getting used to but is generally easy."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160)

SJ

Stephanie J.

Admin. Staff

> "We will not go back to Verizon phone system"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3814650)

MD

Marisa D.

Office Manager

> "It's almost TOO much for our purposes, but the price is fantastic for the services, so I would recommend to anyone!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4543801)

TC

Terry C.

President / Owner

> "Their website is very complicated to work with"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778024)

SA

Scott A.

Owner

> "Customer service is great for the limited times we needed it."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4499803)

KG

Keith G.

Document Control Manager

> "Initially trying to find the correct menus to add a phone number to the new employee was a little difficult."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___2825793)

Steven W.

Senior Engineer

> "Month to Month contracting was a huge selling point although once you start using both Unite and the other Intermedia..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672)

VR

Verified Reviewer

Operations

> "Intermedia Unite promises an all-in-one communications platform, but in practice it often feels clunky and overpriced."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

JG

Joan G.

Broker/Owner

> "I do know that if you need customer service, their service is impeccable."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443664)

CH

Catie H.

Front Office

> "I can't make sense of that on the admin section of Unite."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655)

EH

Elizabeth H.

Customer Service Agent

> "Thankfully, due to their help, I haven't had any reasons to call back recently."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160)

VR

Verified Reviewer

Operations

> "Customer support responses are slow and sometimes lack technical depth."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

RE

Robert E.

President

> "Our team is being proactive and responding to customer needs directly vs. email exchanges and voicemail jail. "

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801317)

RA

Roger A.

CEO Proprietor

> "I really can't think of anything I don't like about the service."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4635787)

[View Reviews](https://www.capterra.com/p/181373/Unite/reviews/)

## User interface

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

4.46 (11,181)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

4.72 (189)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Microsoft Teams

16/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/168668/Microsoft-Teams/#features)

Intermedia Unite

Top features

28/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/181373/Unite/#features)

### Recognition

Microsoft Teams is recognized as a top-rated tool in 4 Capterra Shortlist reports

Intermedia Unite

Best Value Unified Communications Software (2023) 

### Deployment & support

Microsoft Teams

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Intermedia Unite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Teams

-   By Microsoft
-   Located in United States
-   Founded in 1975

Intermedia Unite

-   By Intermedia
-   Located in United States
-   Founded in 1991

## Popular Comparisons

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$4/month

Price

$14.99/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.59 (931)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$27.99

Price

$25/month

4.7

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-181373/Nextiva-vs-Unite)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.69 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$4/month

Price

$7/month

4.4

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$27.99

Price

Contact vendor for pricing

4.7

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/181373-218251/Unite-vs-Wildix)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/)

$4/month

Price

$8.75/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$27.99

Price

$14.99/month

4.7

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-181373/Zoom-Video-Conferencing-vs-Unite)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,534)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$4/month

Price

$14/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (470)](https://www.capterra.com/p/158704/3CX/reviews/)

$27.99

Price

$350/year

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-181373/3CX-vs-Unite)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.39 (8,405)](https://www.capterra.com/p/237272/Webex/reviews/)

$4/month

Price

$25/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$27.99

Price

$30/month

4.7

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/181373-242188/Unite-vs-RingCentral-MVP)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,646)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$4/month

Price

$24.9/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/168668-194565/Microsoft-Teams-vs-TeamViewer)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (189)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$27.99

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-181373/GoTo-Connect-vs-Unite)