# Microsoft Teams vs TeamViewer ONE: Features and Cost Comparison 2026 | Capterra > Microsoft Teams vs TeamViewer ONE: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/168668-194565/Microsoft-Teams-vs-TeamViewer --- # Microsoft Teams vs TeamViewer ONE Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Microsoft TeamsTeamViewer ONE2/4 selected [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $4.00/month Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Starting Price $24.90/month Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,010 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Positive 9,953 Neutral 858 Negative 199 Positive 9,953 Neutral 858 Negative 199 Reviews Sentiment Based on [11,626 reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) Positive 11,107 Neutral 431 Negative 88 Positive 11,107 Neutral 431 Negative 88 Best for (according to reviews) - **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes. - **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors. - **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction. Best for (according to reviews) - **Business size**: Small businesses account for 7486 reviews, representing 65% of feedback, showing widespread use among smaller organizations. - **Industry**: Information technology, computer software, and marketing together contribute 27% of reviews, indicating diverse adoption across tech and creative sectors. - **Use cases**: Remote support (61%), remote desktop (59%), and collaboration (18%) are the main applications, emphasizing remote access and teamwork. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. 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Users value its file sharing capabilities, screen sharing, and meeting controls, especially when integrated with tools like SharePoint, Excel, and OneNote. They say Teams is particularly effective for organizations already using Office 365, noting its value for money in that context, though some mention challenges with chat management and occasional performance issues. TeamViewer ONE TeamViewer Remote users consider it best for remote access, support, and troubleshooting, highlighting its secure connections, reliable screen sharing, and flexibility to control devices from anywhere. Reviewers appreciate its efficient file transfer during remote sessions and its integration with Microsoft Outlook for scheduling. They note that TeamViewer Remote is especially valuable for IT teams and remote support scenarios, mentioning its cost-saving benefits and flexible pricing, though some report connectivity issues and concerns with password management. ## Features comparison When comparing Microsoft Teams and TeamViewer Remote in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 53,497 reviews from Team Communication users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Microsoft Teams 90%Fit Feature ratings Video Conferencing 4.6 Screen Sharing 4.5 Mobile Access 4.4 File Sharing 4.4 TeamViewer ONE 84%Fit Feature ratings Video Conferencing 4.4 Screen Sharing 4.6 Mobile Access 4.4 File Sharing 4.4 Video Conferencing 4.6 (2514) 4.4 (497) Microsoft Teams users appreciate the platform's robust video conferencing capabilities, noting its high-quality video and audio, integration with other software, and ease of use for both small and large meetings. They value features like screen sharing, recording, and meeting controls. However, some users report occasional lags, connectivity issues, and difficulties joining calls. TeamViewer Remote users also find the video conferencing feature reliable and easy to use, highlighting its high-quality video and audio, and the ability to hold meetings with multiple participants. They appreciate its seamless integration with other tools but mention occasional bugs and lower video quality at times. Overall, users find Microsoft Teams valuable for its comprehensive video conferencing features, while they appreciate TeamViewer Remote for its reliability and ease of use. Screen Sharing 4.5 (2539) 4.6 (1213) Microsoft Teams users find the screen sharing feature essential for collaboration, appreciating its ease of use, ability to share specific windows or applications, and control permissions. They value the integration with other Microsoft tools and the ability to annotate and record sessions. However, some users experience occasional glitches and performance issues. TeamViewer Remote users also praise the screen sharing feature for its high-quality performance, ease of use, and real-time collaboration capabilities. They find it particularly useful for remote support and troubleshooting, though some mention issues with image quality on lower bandwidths. In summary, users value Microsoft Teams for its comprehensive screen sharing options and integration, while they appreciate TeamViewer Remote for its reliability and real-time collaboration features. Mobile Access 4.4 (2469) 4.4 (1250) Microsoft Teams users appreciate the mobile access feature for its ability to keep them connected and productive on the go. They find the mobile app useful for joining meetings, responding to messages, and accessing files. However, some users report issues with slowness and limited functionality compared to the desktop version. TeamViewer Remote users also value the mobile access feature, highlighting its convenience for remote access and troubleshooting. They appreciate the ability to control devices from their mobile phones, though some mention formatting issues and occasional freezing. Overall, users find Microsoft Teams' mobile access helpful for staying connected, while they appreciate TeamViewer Remote for its flexibility and remote control capabilities. File Sharing 4.4 (1858) 4.4 (1290) Microsoft Teams users find the file sharing feature crucial for collaboration, appreciating its integration with SharePoint, real-time co-authoring, and ease of access. They value the ability to share various file types and the centralized document storage. However, some users experience difficulties with file permissions and occasional issues with loading documents. TeamViewer Remote users also find the file sharing feature useful, highlighting its reliability, security, and ease of use. They appreciate the ability to transfer files quickly during remote sessions, though some mention occasional slowness and difficulties with larger files. In general, users value Microsoft Teams for its comprehensive file sharing capabilities and integration, while they appreciate TeamViewer Remote for its secure and efficient file transfer options. ## Pricing comparison ### Starting prices Microsoft Teams $4.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) TeamViewer ONE $24.90 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/194565/TeamViewer/pricing/) ### Value-for-money analysis 4.4 (11010) 4.4 (11626) A dive into reviewer perceptions about the value for money of both Microsoft Teams and TeamViewer Remote demonstrates that Microsoft Teams reviewers consider it to offer good value due to its integration with Office 365, while TeamViewer Remote reviewers comment on its cost-saving benefits and flexible pricing plans. Reviewers find that Microsoft Teams offers good value for money, especially when bundled with Office 365 subscriptions, which many users already have. They appreciate its extensive features for meetings, messaging, and collaboration, which they say reduce the need for additional software. Users also highlight the free version's utility for small teams and its integration with other Microsoft tools. However, some users feel the pricing can be high for small businesses and note that certain advanced features require costly upgrades. When it comes to TeamViewer Remote, reviewers appreciate its cost-saving benefits, particularly for remote support and reducing travel expenses. They find the free version sufficient for personal use and note that the paid plans offer good value for business users with advanced needs. Users also value the flexibility of its pricing plans and the availability of a free trial. However, some reviewers mention that the premium versions can be expensive, and the subscription model can be confusing and difficult to manage. ## Integrations Popular Integrations Compare available integrations between Microsoft Teams and TeamViewer ONE. ### Zendesk Suite Microsoft Teams TeamViewer ONE ### Microsoft Outlook Microsoft Teams TeamViewer ONE ### Jira Microsoft Teams TeamViewer ONE ### Zoho Desk Microsoft Teams TeamViewer ONE ### Smartsheet Microsoft Teams TeamViewer ONE ### SysAid Microsoft Teams TeamViewer ONE ### Trello Microsoft Teams TeamViewer ONE ### Zoho CRM Microsoft Teams TeamViewer ONE Total Integrations 59 Microsoft SharePoint Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository. Microsoft Excel Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration. Microsoft Word Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork. Microsoft PowerPoint Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions. Microsoft OneNote Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels. Microsoft Teams Integrations (59) - [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Assembly](https://www.capterra.com/p/214210/Assembly/) - [Axonify](https://www.capterra.com/p/130669/Axonify/) - [Booking](https://www.capterra.com/p/106408/Booking/) - [Calendar Pro](https://www.capterra.com/p/183497/The-Calendar-Pro/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Canva](https://www.capterra.com/p/168956/Canva/) - [Claude](https://www.capterra.com/p/10011218/Claude/) - [Copilot](https://www.capterra.com/p/190435/CoPilot/) - [Copilot](https://www.capterra.com/p/255199/Copilot/) - [Desk](https://www.capterra.com/p/10021130/Desk/) - [Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/) - [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) - [Figma](https://www.capterra.com/p/175027/Figma/) - [Fireflies](https://www.capterra.com/p/197037/Fireflies/) - [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) - [Hub](https://www.capterra.com/p/167289/Hub/) - [Intercom](https://www.capterra.com/p/134347/Intercom/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Maestro](https://www.capterra.com/p/173124/Maestro/) - [Maestro](https://www.capterra.com/p/36429/RapidResponse/) - [Maestro](https://www.capterra.com/p/119493/Maestro/) - [Maestro](https://www.capterra.com/p/218473/Maestro/) - [Maestro](https://www.capterra.com/p/232824/Maestro/) - [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) - [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) - [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) - [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [MindManager](https://www.capterra.com/p/31776/MindManager/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [monday.com](https://www.capterra.com/p/147657/monday-com/) - [Office](https://www.capterra.com/p/248807/Office/) - [OneDrive](https://www.capterra.com/p/161304/OneDrive/) - [Rea](https://www.capterra.com/p/205385/Rea/) - [Slido](https://www.capterra.com/p/154051/Slido/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [Spot](https://www.capterra.com/p/194681/Spot/) - [Templafy](https://www.capterra.com/p/154533/Templafy/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Turn](https://www.capterra.com/p/248205/Turn/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [YouTube](https://www.capterra.com/p/237905/YouTube/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 22 Microsoft Outlook Users mention that TeamViewer integrates seamlessly with Microsoft Outlook, which they say helps in scheduling and managing meetings efficiently, citing that it simplifies collaboration and calendar management. TeamViewer ONE Integrations (22) - [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) - [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) - [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) - [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) - [Microsoft Enterprise Mobility + Security](https://www.capterra.com/p/227209/Microsoft-Enterprise-Mobility-Security-EMS/) - [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) - [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [SysAid](https://www.capterra.com/p/107225/SysAid/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Microsoft Teams vs TeamViewer ONE? ### Overall rating 4.5 (11010) 4.6 (11626) ### User interface Microsoft Teams TeamViewer ONE ### Customer service and support Microsoft Teams Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat TeamViewer ONE Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Microsoft Teams vs TeamViewer ONE Microsoft Teams and TeamViewer Remote are two options for meeting software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Microsoft Teams vs TeamViewer Remote to find the best fit for you. Users appreciate Microsoft Teams for its robust team collaboration features, including real-time document editing and integration with Microsoft Office apps. They also value its online meeting capabilities, noting the ease of scheduling and recording meetings. Additionally, reviewers highlight the efficient video conferencing tools, which include screen sharing and meeting recording. Meanwhile, TeamViewer Remote users praise its remote access capabilities, citing secure connections and ease of use. They also find it effective for issue resolution, allowing IT teams to troubleshoot remotely. Furthermore, users appreciate the ability to access devices from anywhere, enhancing flexibility and productivity. When it comes to cons, Microsoft Teams users mention issues with chat functionality, such as excessive notifications and difficulty managing individual chats. They also note problems with screen sharing and occasional video call lags. As for TeamViewer Remote, users report connectivity issues, including frequent disconnections and slow connection speeds. They also express concerns about password access, indicating that it can be cumbersome and sometimes insecure. \[[2](#source-item-2)\] Pros Microsoft Teams Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 SA Samer A AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 TeamViewer ONE LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“ March 16, 2026 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“ February 25, 2026 Cons Microsoft Teams CP CANDICE P Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“ January 4, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 TeamViewer ONE GB Gunther B Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “ December 2, 2025 WM Will M OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. “ November 25, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Popular comparisons - [Microsoft Teams vs Zoom Workplace](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) - [Microsoft Teams vs Google Workspace](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace) - [Microsoft Teams vs Google Meet](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) - [Microsoft Teams vs Slack](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) - [Microsoft Teams vs GoTo Meeting](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams) - [TeamViewer ONE vs Zoho Assist](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) - [TeamViewer ONE vs Slack](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) - [TeamViewer ONE vs Supremo Remote Desktop](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) - [TeamViewer ONE vs NinjaOne](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) - [TeamViewer ONE vs ISL Light](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer)