# Compare Microsoft Teams vs Wildix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft Teams and Wildix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168668-218251/Microsoft-Teams-vs-Wildix

---

# Microsoft Teams vs Wildix Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft TeamsWildix2/4 selected

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [10,931 reviews](#user-reviews)

Positive

9,880

Neutral

852

Negative

199

[## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

199

Neutral

8

Negative

2

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,560 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

4.0

Assignment Management

4.4

Chat/Messaging

4.7

Workflow Management

4.4

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

NA

Assignment Management

NA

Chat/Messaging

4.4

Workflow Management

NA

User satisfaction

User satisfaction

4.5

User reviews[10,931](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.6

Price starts from

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Best for

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

## User reviews

Pros & cons

VR

Verified Reviewer

Development Coordinator

> "It acts as a branch of the Microsoft Suite of applications, giving easy access to things like Outlook Calendar, Sharepoint, Onedrive, and most importantly, a chat feature."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7037457)

CP

CANDICE P.

Account's officer

> "Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

SA

Samer A.

AI Researcher

> "It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109974)

Marco C.

Pre Litigation Legal Assistant

> "Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any notifications from..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068073)

RM

Renee M.

Paralegal

> "I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very convenience and..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7064961)

Susana F.

Client Relationship Manager

> "At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7095750)

VC

Vicente C.

Quality Technician

> "It is a powerful tool form team communication, combining chat and video calls, file sharing and collaborative document editing all in one place."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328)

BB

Brendan B.

Operations Lead

> "As an operational leader I am in many group chats, but the number of times I receive notifications for messages that are not relative to my role is frustrating and 99% of them come from Team..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7040514)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102044)

NEN

Nicole Ellis N.

Lending Operation Assistant Manager

> "However, I’ve encountered a few technical challenges, including the inability to use noise-canceling features, occasional app loading issues, and intermittent microphone access during..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6838566)

Eric N.

BDR

> "It centralizes everything and is good for internal comms + nicely integrates with my calendar across the board whether with hubspot, outlook or another external booking system."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109270)

DY

David Y.

Associate Director of Performance

> "Even a video recording option is available but beware, it takes up a lot of memory space if the meeting is a long one."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7041806)

JPN

Jean-Pierre N.

Instructional Designer

> "I like Microsoft Teams because it has powerful features such as chat, video meetings, calls, file sharing, offAI summaries for conversation, and a user-friendly interface."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968)

EW

Evelyn W.

IT Assistant

> "It has too many tabs and alert settings overwhelming to handle, and lacks simple way to lock some channels read‑only and less popup noise when people react with emojis"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6803833)

DB

DeForest B.

Sr Specialist

> "I liked that Microsoft Teams centralized chat, meetings, and file collaboration in one place, with strong Microsoft 365 integration that made teamwork more efficient and reduced email..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7098006)

Ajay P.

Researcher

> "When you upload files to a conversation, they all get dumped into a single channel root folder, which can turn into a mess. If you try to organize them into properly labeled folders, the links..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6849053)

PR

Paras R.

Quality Assurance

> "I like how Teams offers great value for money by combining dependable team communication channels, outstanding group meetings and smooth testing tool integration into a user-friendly platform."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044361)

Matt B.

Director of Products

> "My only complaint about the video meeting part is that Microsoft still doesn't let you choose the quality level of your outgoing video feed."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083617)

EB

Emma B.

Financial Controller

> "By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084889)

CP

CANDICE P.

Account's officer

> "What you liked least about Microsoft Teams was how it sometimes felt heavier than it needed to be. When you were trying to get something done quickly, it could lag, freeze, or take a moment to..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

CP

CANDICE P.

Account's officer

> "You appreciate structure and clarity, and Teams gives you that organised channels, easy file sharing, and a clean way to keep work, messages, and meetings connected."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199)

BB

Brendan B.

Operations Lead

> "There is only one issue I take with MS Teams. When added to a Team Channel there is no way to turn off notifications barring leaving the team in the app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7040514)

Sofia L.

Head Administrator

> "The Teams feature which allows us to keep organizational docs and systems in a shared place for all to access and interact with."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7058619)

HJ

Heather J.

Instructor

> "Performance glitches, my mic does not always hook up correctly, complex permissions, and strict channel limits."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102438)

Meshv P.

Salesforce Developer

> "It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7106771)

HB

Holly B.

Professional recruiter

> "The quality of the video calls were glitchy. If you had other tabs open it may be delayed on the streaming"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7076367)

Zach P.

Social Media Coordinator

> "For organizations that are hybrid or fully remote Teams is a great tool for team collaboration and it is also convenient to be able to simultaneously work on projects in Excel/Powerpoint etc..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102339)

JA

Jess A.

Creative Designer

> "sometimes the system glitches which make a team member miss the meeting or key information from shared during the glitch in the meeting"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7085026)

FM

Flavio M.

Senior QA Analyst

> "Integration with other tools under Microsoft 365 is also great, for example integrates calendar with Outlook and makes it easier to plan calls between people in our team."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102140)

Julia W.

Director of HR

> "The cost of Teams is expensive and not being able to view messages between other employees as a Global Admin on the account."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7092826)

MG

Matt G.

Manager

> "I find there are so many applications you can connect to enhance your experience for employer and employee communication and collaboration and ways to customize teams to fit your project or..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7082455)

AD

Alto D.

Operations Manager

> "Notifications are hit or miss and if you are in a lot of chats it can get a little messy trying to keep up with everything."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7100849)

HH

Hassan H.

Call Center Rep

> "I use it lots for meetings, communication between my team and I, I am in groups and am able to be in touch with our company and announcements."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7047377)

Osama A.

Full Stack Developer

> "This app feels slowat times and bit confusing for new users. As it has a lot of features, which can sometimes make it hard to find simple things quickly."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7091637)

VR

Verified Reviewer

Manager

> "I do like the ability to send emails and team meeting via Microsoft and the link be directly attached to the invite for the video call"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7038249)

RE

Rizi E.

Technical Specialist

> "Video calls tend to consume significant bandwidth, and performance can drop if the internet connection isn’t strong."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7055711)

Maxwell P.

General Manager

> "It effectively combines our meetings, chat, and file collaboration into one single hub. While it can feel a little bloated at times compared to lighter alternatives, the sheer amount of..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059268)

PatJohn A.

Instructor Designer

> "Important messages can get buried without clear norms around channel usage, notifications, and file organization."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7084155)

PW

Pixiang W.

scientist

> "It is available on desktop, mobile, and web for flexibility and works perfectly with Outlook, SharePoint, OneDrive, and other Microsoft apps for collaboration."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7053868)

AM

Abhinav M.

Medical Assistant

> "There are a lot of extra tabs sometimes that makes it a little hard to navigate the app on my phone."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7071131)

TG

Tamara G.

UR nurse

> "It provides you with the ability to be connected at all times with your team and also explore multiple channels or ways of communication."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7045780)

ME

Madison E.

Quality Improvement Consultant

> "I do not like that Microsoft Teams does not often alert you if you've received a message if you do not have your browser open"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7024158)

PS

Paul S.

Software Engineer

> "It integrates well with all our other Microsoft products to provide a plug and play solution to our communication needs, both internally and externally."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7083108)

Althamash Khan Y.

Systems Engineer

> "I've also noticed occasional bugs, such as the app not accepting an external microphone during calls."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068916)

GH

Greta H.

HRIS Analyst

> "The ability to react to messages with any emoji and having gifs available brings a lot of joy to our team chats and builds camaraderie."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7044652)

JMH

Ja'Michael H.

Realtor

> "I’m not a big fan of Microsoft Teams. While it offers a lot of features, the platform often feels cluttered and less intuitive compared to other communication tools."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7059883)

Muhammad Zohaib A.

Social Media Marketing Expert

> "Microsoft Teams is very good for scheduling meetings, interviews and you can also save your customized written templates to use for quick response."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7051862)

DD

Dustin D.

President and CEO

> "During the early days of the launch, call quality was poor, there were no backgrounds and the chat feature was clunky."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7094832)

SL

Samuel L.

Mortgage Loan Officer

> "Microsoft Teams enable us to plan, hold and join virtual meetings with clients and explain loan application and review applications in a few clicks."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6779640)

DM

David M.

Technical Support Engineer

> "I hate the fact that notifications are loud in all channels, and after some time, it might be quite difficult to find a single valuable message."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7065658)

MS

Mitchell S.

Owner

> "The video call feature is the best feature, it integrates really well with Outlook calendar, and the ability to see the status of your team is helpful."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6860503)

AG

Amita G.

Learning and Development Coordinator

> "It's not very pleasing on the eye and i don't like how it is synced to MS outlook, so you get email alerts twice."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7042882)

VC

Vicente C.

Quality Technician

> "It combines chat, video calls, file sharing, and collaborative document editing all in one app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7099328)

Jay P. G.

Principal

> "There seemed to be times when we could not include an actual meeting link without starting at our calendar."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7114098)

EM

Edward M.

General Manager

> "The flexiblity to use Teams on various devices, switch from one device to another, and easily integrate with file sharing on OneDrive is essential to our daily workflow and organization..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240)

SR

Sam R.

Residency Program Administrator

> "I do seem to have connection issues with video occasionally, and the same connection does not pose those issues for Zoom."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116795)

MM

Madellene M.

Founder and CEO

> "Channels keep student cohorts by program type, while integrated calendar and file sharing make visa document reviews seamless and screen sharing video calls intimate and comprehensive."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7003567)

JPN

Jean-Pierre N.

Instructional Designer

> "I also noticed that it is a complex file organization, and the channel setup can be challenging."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7063968)

EM

Edward M.

General Manager

> "From chat messages to invididuals to using Teams Channels to quickly share relevant and timely information, the platform allows for 24/7 integration with our operations and allows for..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6810240)

SG

Sergio G.

IT Engineer

> "For example, when you go into a private chat details and "shared" tab, you can see "recent", "files" and "links", but you can't find the shared pictures easily, so if you need to find any, you..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6693448)

MH

Mert H.

Ph.D student

> "Teams offers reliable video conferencing with useful features like screen sharing, live captions, and breakout rooms, which make meetings more accessible and engaging."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6807388)

VR

Verified Reviewer

Manager

> "There is one thing that is less desirable about this software and it is the glitch of switching apps and going back on the app."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7038249)

AW

Amar W.

Desktop Analyst

> "As per my experience, ms teams is good chatting and communication application, we can schedule meetings, invite multiple peoples including video calls, people can share screen with each other..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6845370)

VR

Verified Reviewer

Manager

> "Slow to start up, last update reconfigured certain features inconveniently, forces you to go on newest update."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7089762)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "With integrated chat,file sharing and access to tools like PowerPoint, Excel and our CRM systems, I can manage entire campaigns, follow up with leads and collaborate with colleagues without..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6780629)

NO

Niamh O.

Researcher

> "Sometimes I have had issues trying to login when switching between work and personal accounts but that could just be my own issue rather then Teams"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104522)

HR

Hayden R.

Graphic Designer

> "A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7116500)

FR

Florian R.

Quality

> "The app can feel heavy at times, especially during large meetings or when switching between channels."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7049169)

VR

Verified Reviewer

Case Manager

> "Using Microsoft Teams is not only super easy, you can use it for communicating with others on your team, schedule meetings, and keep everything you need in one calendar!"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7018866)

JD

Jonathan D.

Asset Manager

> "Teams can feel a bit messy, and sometimes it’s hard to find old messages or files."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7045300)

Thaura G.

Director

> "At my organisation, Teams allows us to manage our daily life, from calls and videoconferences to file exchanges and text messages"

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6868234)

Lauren S.

Administrative Associate

> "This forces all attendees to have to re-accept the invitation and can create confusion."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7079593)

OI

Obehi I.

Executive Director Business Development

> "I use it the most to carry out meetings with the company’s clients and it has the best tools to control the flow of conferences that we have on the web."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7008494)

TC

Takhia C.

Hairstylist

> "The main thing I dislike about Microsoft Teams is how sometimes the quality of the sound during calls or video calls can be a little up and down."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6780306)

EJ

Ethan J.

Auditor

> "This allows me to use a communication app in cohesion with my planner, reminding me of upcoming meetings."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7093930)

VR

Verified Reviewer

Electrochemist

> "The software updates between application vs. desktop/online can be troublesome when trying to join meetings as it requires an update before."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6881715)

VR

Verified Reviewer

Tech support

> "It is dependable when it comes to meetings and provides powerful capabilities in the area of communication and collaboration. Although the performance can be still optimized, and interface..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6871705)

LD

Laura D.

Medical coder

> "Skype lacks the ability to create quick meetings with multiple people by sending out one link, so it is not as useful for group calls."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6558355)

AC

Andrea C.

CSR

> "It has streamlined communication in my workplace and reduced the need for endless email chains. While there’s still room for improvement in speed and simplicity, Teams remains a dependable..."

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7012367)

MG

Matt G.

Manager

> "The connectivity of headphones and video seem to have a lot of issues. "

[See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7082455)

[View Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

BrJ

Björn J.

ITK Consultant

> "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663)

VR

Verified Reviewer

Tech Support

> "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

JD

Jean D.

GERANT

> "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

SW

Scott W.

Managed Services

> "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

SB

Silvia B.

Technical Sales

> "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416)

AB

Alessandro B.

Ceo

> "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191)

JD

Jean D.

GERANT

> "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

FB

Fabio B.

CTO

> "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870)

DO

Davide O.

technical

> "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

RV

Raquel V.

Gestora departamento comercial

> "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

ST

Sebastian T.

System Engineer

> "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068)

Markus H.

CEO

> "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

DL

Daniele L.

CTO

> "The ability to create users in overlicensing makes it hard to track license purchases and billing."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958)

RS

Ryan S.

Director

> "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432)

TH

Thomas H.

IT Technician

> "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315)

KS

Klaus S.

CEO

> "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

FB

Fabrizio B.

IT Developer

> "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055)

VR

Verified Reviewer

Tech Support

> "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

ViR

Väino R.

General manager

> "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

SW

Scott W.

Managed Services

> "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

ViR

Väino R.

General manager

> "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

DA

Dean A.

Geschäftsleitung

> "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Software House

> "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880)

Matteo D.

responsabile tecnico

> "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067)

ViR

Väino R.

General manager

> "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

FB

Fabiano B.

Tecnico informatico, programmatore

> "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129)

JS

Josip S.

PM Consulter

> "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121)

ME

Michael E.

CEO

> "However, the buttons are very small, making the phones difficult to use with gloves or for older users."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404)

MS

Max S.

IT Business Manager

> "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated additional..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745)

DO

Davide O.

technical

> "The inability to disable automatic updates on the WMS."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

AS

Antonio S.

ceo

> "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174)

ViR

Väino R.

General manager

> "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Faize A.

Managing Partner

> "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957)

Oscar S.

IT

> "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819)

AB

Alessandro B.

Sales Engineer

> "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

MB

Marco B.

Product Manager

> "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226)

AB

Alessandro B.

Sales Engineer

> "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

AG

Adrian G.

Consultant

> "The configurations in the Cloud PBX are not intuitive and require a high level of expertise."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

PC

Phillip C.

Director

> "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398)

KS

Klaus S.

CEO

> "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

ViR

Väino R.

General manager

> "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Matteo S.

CTO

> "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320)

NH

Neil H.

Technical Support

> "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

KH

Karen H.

Office Manager

> "Creating a quote, before a order can be submitted is frustrating."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590)

MG

Mukul G.

Director

> "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

DH

Dennis H.

Team Lead Sales

> "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885)

TK

Thomas K.

Senior Consultant

> "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332)

NH

Neil H.

Technical Support

> "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

AG

Adrian G.

Consultant

> "The call quality of the desk phones is barely average."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

FF

Franceschi F.

System Engineer

> "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

SW

Scott W.

Managed Services

> "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Director

> "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181)

RV

Raquel V.

Gestora departamento comercial

> "Furthermore, the system is not at all intuitive when it comes to making offers and orders."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

MF

Matthew F.

Technical Director

> "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445)

DA

Dean A.

Geschäftsleitung

> "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

AC

Andrea C.

IT Manager

> "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

AC

Andrea C.

IT Manager

> "Some pricing are too expensive for some SMEs."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

DB

Darren B.

MD

> "we like its seamless integrations for voice, video, and messaging—all within one platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909)

NW

Nils W.

purchaser

> "The SFPC is complicated and unsuitable for its actual purpose"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132)

DA

Dean A.

Geschäftsleitung

> "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

Ouziel M.

DIRECTOR

> "a little expensive ."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106)

Markus H.

CEO

> "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

[View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

## User interface

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

4.46 (10,931)

[Wildix](https://www.capterra.com/p/218251/Wildix/)

4.69 (209)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Microsoft Teams

Top features

31/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/168668/Microsoft-Teams/#features)

Wildix

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218251/Wildix/#features)

### Recognition

No recognitions have been awarded to Microsoft Teams

No recognitions have been awarded to Wildix

### Deployment & support

Microsoft Teams

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wildix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Teams

-   By Microsoft
-   Located in United States
-   Founded in 1975

Wildix

-   By Wildix OU
-   Located in Estonia
-   Founded in

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[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

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4.6

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Contact vendor for pricing

Price

$14.99/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-218251/Zoom-Video-Conferencing-vs-Wildix)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

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Features

4.3

4.4

Ease of Use

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[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

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4.4

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Contact vendor for pricing

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$15/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-218251/LiveAgent-vs-Wildix)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$4/month

Price

$14/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Contact vendor for pricing

Price

$350/year

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-218251/3CX-vs-Wildix)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

$4/month

Price

$25/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Contact vendor for pricing

Price

$25/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-218251/Nextiva-vs-Wildix)