# Microsoft Teams vs Webex Suite: Features and Cost Comparison 2026 | Capterra > Microsoft Teams vs Webex Suite: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex --- # Microsoft Teams vs Webex Suite Features and Cost Comparison Last updated April 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Microsoft TeamsWebex Suite2/4 selected [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/) [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7400)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $4.00/month Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Starting Price $25.00/month Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [11,010 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Positive 9,953 Neutral 858 Negative 199 Positive 9,953 Neutral 858 Negative 199 Reviews Sentiment Based on [7,400 reviews](https://www.capterra.com/p/237272/Webex/reviews/) Positive 6,589 Neutral 679 Negative 132 Positive 6,589 Neutral 679 Negative 132 Best for (according to reviews) - **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes. - **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors. - **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction. Best for (according to reviews) - **Business size**: Small businesses account for 40% of reviews (2,998), followed by enterprises at 37% (2,750), showing widespread use across varied organization sizes. - **Industry**: Information technology, computer software, and healthcare together represent 26% of reviews, indicating notable adoption in tech-driven and health sectors. - **Use cases**: Meeting (57%), video conferencing (35%), and web conferencing (27%) are the main use cases, highlighting a focus on virtual collaboration. ## Not a match? Find software alternatives tailored to your priorities. 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Reviewers value its real-time document editing, flexible video conferencing, and file sharing within the Microsoft ecosystem, saying it streamlines workflows and enhances productivity. They indicate it offers good value for money as part of Office 365, though some mention challenges with chat management and occasional call lags. Webex Suite Webex Suite reviewers consider it ideal for high-quality, reliable video meetings and large-scale virtual events, appreciating its ability to handle up to 1000 participants and its secure file sharing. Users highlight its ease of use, real-time annotation, and integrations with Microsoft Outlook, Microsoft Teams, and Slack, which they say support effective remote collaboration. They also mention its affordability and robust free features, though some note occasional audio/video disruptions and a complex licensing model. ## Features comparison When comparing Microsoft Teams and Webex Suite in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 45,884 reviews from Meeting users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Microsoft Teams 93%Fit High performer Feature ratings Video Conferencing 4.6 Screen Sharing 4.5 Mobile Access 4.4 File Sharing 4.4 Webex Suite 82%Fit Feature ratings Video Conferencing 4.6 Screen Sharing 4.5 Mobile Access 4.3 File Sharing 4.2 Video Conferencing 4.6 (2514) 4.6 (712) Reviewers find Microsoft Teams' video conferencing feature valuable for hosting virtual meetings with video and audio capabilities. They appreciate its integration with other software and the ability to handle large meetings, though some users report occasional lags, connectivity issues, and difficulties joining calls. Meanwhile, Webex Suite users praise its high-quality video, ease of use, and the ability to handle up to 1000 participants. They also appreciate the customizable backgrounds and reliable performance, though some mention occasional audio issues. Overall, users value Microsoft Teams for its integration and flexibility, while they appreciate Webex Suite for its video quality and reliability. Screen Sharing 4.5 (2539) 4.5 (858) Users appreciate Microsoft Teams' screen sharing feature for its ease of use and various sharing options, including entire desktops, specific windows, and PowerPoint presentations. They find it crucial for clear communication and collaboration, though some mention occasional performance issues and a non-intuitive interface. Webex Suite users value its high-quality screen sharing, annotation capabilities, and the ability to control others' screens. They find it effective for technical presentations and remote work, though some note it can be slow and not as intuitive as competitors. In general, users find Microsoft Teams' screen sharing versatile, while they appreciate Webex Suite's annotation and control features. Mobile Access 4.4 (2469) 4.3 (613) Microsoft Teams users appreciate the mobile access feature for its ability to stay connected and collaborate on the go. They find it useful for joining meetings, accessing files, and receiving notifications, though some report occasional slowness and limited functionality compared to the desktop version. Webex Suite users also value mobile access for its ease of use and ability to join meetings from anywhere. They appreciate the seamless transition between devices and the ability to stay productive while traveling, though some mention it can be bandwidth-heavy. Overall, users find both platforms' mobile access features helpful for remote work, with Microsoft Teams noted for its integration and Webex Suite for its ease of use. File Sharing 4.4 (1858) 4.2 (348) Microsoft Teams users find the file sharing feature essential for real-time collaboration, appreciating its integration with SharePoint and OneDrive. They value the ability to share and co-author documents, though some mention difficulties with file permissions and occasional compatibility issues. Webex Suite users appreciate its secure and reliable file sharing, highlighting the ease of use and ability to share files during meetings. They find it useful for presentations and real-time communication, though some note it can be slow with large files. In summary, users value Microsoft Teams for its integration and collaboration capabilities, while they appreciate Webex Suite for its security and ease of use. ## Pricing comparison ### Starting prices Microsoft Teams $4.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) Webex Suite $25.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/237272/Webex/pricing/) ### Value-for-money analysis 4.4 (11010) 4.2 (7400) A comparison of how reviewers evaluate the value for money provided by both Microsoft Teams and Webex Suite indicates that Microsoft Teams reviewers find it offers good value for money, while Webex Suite reviewers appreciate its affordability and extensive free features. Reviewers find that Microsoft Teams offers good value for money, especially when included in the Office 365 subscription. They appreciate its extensive features, such as video calls, instant messaging, and integration with other Microsoft tools. Users also value the free version, which includes essential functionalities. However, some reviewers mention that the cost can be high for small businesses, and additional features often require a paid subscription. As for Webex Suite, reviewers appreciate its affordability and the extensive features available in the free version, such as high-quality video and audio, and the ability to host large meetings. They find the paid plans to be reasonably priced, especially for larger organizations. However, some users note that the licensing model can be complex and the cost may be prohibitive for small businesses. Additionally, certain advanced features are only available in higher-priced tiers. ## Integrations Popular Integrations Compare available integrations between Microsoft Teams and Webex Suite. ### Zendesk Suite Microsoft Teams Webex Suite ### GitHub Microsoft Teams Webex Suite ### Zoom Workplace Microsoft Teams Webex Suite ### Microsoft Outlook Microsoft Teams Webex Suite ### Smartsheet Microsoft Teams Webex Suite ### Zapier Microsoft Teams Webex Suite ### Trello Microsoft Teams Webex Suite ### Cvent Event Management Microsoft Teams Webex Suite Total Integrations 59 Microsoft SharePoint Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository. Microsoft Excel Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration. Microsoft Word Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork. Microsoft PowerPoint Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions. Microsoft OneNote Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels. Microsoft Teams Integrations (59) - [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Assembly](https://www.capterra.com/p/214210/Assembly/) - [Axonify](https://www.capterra.com/p/130669/Axonify/) - [Booking](https://www.capterra.com/p/106408/Booking/) - [Calendar Pro](https://www.capterra.com/p/183497/The-Calendar-Pro/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Canva](https://www.capterra.com/p/168956/Canva/) - [Claude](https://www.capterra.com/p/10011218/Claude/) - [Copilot](https://www.capterra.com/p/190435/CoPilot/) - [Copilot](https://www.capterra.com/p/255199/Copilot/) - [Desk](https://www.capterra.com/p/10021130/Desk/) - [Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/) - [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) - [Figma](https://www.capterra.com/p/175027/Figma/) - [Fireflies](https://www.capterra.com/p/197037/Fireflies/) - [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) - [Hub](https://www.capterra.com/p/167289/Hub/) - [Intercom](https://www.capterra.com/p/134347/Intercom/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Maestro](https://www.capterra.com/p/173124/Maestro/) - [Maestro](https://www.capterra.com/p/36429/RapidResponse/) - [Maestro](https://www.capterra.com/p/119493/Maestro/) - [Maestro](https://www.capterra.com/p/218473/Maestro/) - [Maestro](https://www.capterra.com/p/232824/Maestro/) - [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) - [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) - [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) - [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [MindManager](https://www.capterra.com/p/31776/MindManager/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [monday.com](https://www.capterra.com/p/147657/monday-com/) - [Office](https://www.capterra.com/p/248807/Office/) - [OneDrive](https://www.capterra.com/p/161304/OneDrive/) - [Rea](https://www.capterra.com/p/205385/Rea/) - [Slido](https://www.capterra.com/p/154051/Slido/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [Spot](https://www.capterra.com/p/194681/Spot/) - [Templafy](https://www.capterra.com/p/154533/Templafy/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Turn](https://www.capterra.com/p/248205/Turn/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [YouTube](https://www.capterra.com/p/237905/YouTube/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 20 Microsoft Outlook Reviewers say that they integrate Webex Suite with Microsoft Outlook to schedule and send meeting invitations, noting that it simplifies calendar management and meeting coordination. Microsoft Teams Users report that they use Webex Suite with Microsoft Teams for video conferencing and file sharing, which they note enhances collaboration and communication within their organizations. Slack Reviewers mention that they integrate Webex Suite with Slack for seamless communication and quick calls, saying that it improves workflow efficiency and team alignment. Webex Suite Integrations (20) - [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) - [Chronus](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/) - [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) - [eleveo Workforce Optimization](https://www.capterra.com/p/92461/CallREC/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Google Chrome](https://www.capterra.com/p/228985/Chrome/) - [Highspot](https://www.capterra.com/p/148612/Highspot/) - [Hyro](https://www.capterra.com/p/200197/Hyro/) - [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/) - [Microcall](https://www.capterra.com/p/128915/Microcall/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Spiky.ai](https://www.capterra.com/p/10005445/Spiky-ai/) - [Theta Lake Compliance Suite](https://www.capterra.com/p/188469/Theta-Lake-Compliance-Suite/) - [Vedubox](https://www.capterra.com/p/216219/Vedubox/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Microsoft Teams vs Webex Suite? ### Overall rating 4.5 (11010) 4.4 (7400) ### User interface Microsoft Teams Webex Suite ### Customer service and support Microsoft Teams Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Webex Suite Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Microsoft Teams vs Webex Suite These meeting software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about Microsoft Teams and Webex Suite to find out which one would work best for your needs. Users appreciate Microsoft Teams for its robust team collaboration features, including real-time document editing and seamless integration with other Microsoft Office apps. They also value its online meeting capabilities, noting the ease of scheduling and recording meetings. Additionally, reviewers highlight the video conferencing features, mentioning high-quality video calls and screen sharing. When it comes to Webex Suite, users commend its comprehensive meeting tools, including scheduling, recording, and breakout rooms. They also find the screen sharing and real-time annotation features beneficial. Furthermore, Webex users appreciate its team collaboration tools, such as file sharing and virtual whiteboards. As for the cons, Microsoft Teams users mention issues with chat functionality, such as excessive notifications and difficulty managing external contacts. They also find screen sharing cumbersome and experience occasional video call lags. Meanwhile, Webex Suite users report audio and video disruptions during calls, along with connectivity issues. They also find the call functionality problematic, citing difficulties with call merging and managing breakout sessions. \[[2](#source-item-2)\] Pros Microsoft Teams Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 SA Samer A AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 Webex Suite KS Kimberly S Patient Service RepresentativeHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed.“ December 15, 2025 Duncan C Digital Solutions LeadMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I can dial people“ July 17, 2025 Cons Microsoft Teams CP CANDICE P Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“ January 4, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 Webex Suite CG Carly G Curriculum designer and trainerFood & Beverages, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were using so that made it difficult to allow this program to interact with others.“ December 5, 2025 EC Eli C specialistLegal Services, 11 - 50 employeesUsed the software for: 1-2 years. “Their texting feature can be frustrating if you are not texting with an existing contact.“ September 8, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Popular comparisons - [Microsoft Teams vs Zoom Workplace](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) - [Microsoft Teams vs Google Workspace](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace) - [Microsoft Teams vs Google Meet](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) - [Microsoft Teams vs Slack](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) - [Microsoft Teams vs GoTo Meeting](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams) - [Webex Suite vs Zoom Workplace](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) - [Webex Suite vs Google Workspace](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) - [Webex Suite vs Google Meet](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) - [Webex Suite vs Slack](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex) - [Webex Suite vs GoTo Meeting](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)