# Compare Workplace from Meta vs Google Chat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Workplace from Meta and Google Chat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/168669-175800/Workplace-vs-Chat

---

# Workplace from Meta vs Google Chat Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Workplace from MetaGoogle Chat2/4 selected

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[4.4 (1,351)](https://www.capterra.com/p/168669/Workplace/reviews/)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

[## Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[4.4 (1,351)](https://www.capterra.com/p/168669/Workplace/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [1,351 reviews](#user-reviews)

Positive

1,160

Neutral

152

Negative

39

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,381 reviews](#user-reviews)

Positive

2,164

Neutral

172

Negative

45

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 8,228 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Email Management

NA

File Management

4.7

Project Management

4.4

Workflow Management

4.5

Real-Time Chat

4.5

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.4

User reviews[1,351](https://www.capterra.com/p/168669/Workplace/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.2

User satisfaction

4.5

User reviews[2,381](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

For businesses of all sizes

Best for

Businesses and teams of any size across various industries.

## User reviews

Pros & cons

KN

Kubentheran N.

Manager

> "Ot had all the features we required within the business, which included in app video calls."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6855211)

VR

Verified Reviewer

Vice President, Global Human Resources

> "In the way that we use it, we dont use it for messaging (As we still use slack/gchat) and it feels like this workplace tool came..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4872927)

VR

Verified Reviewer

Visting Lecturer

> "As the company Meta has other products in their sleeves, the connection of the Workplace to the other products is quite smooth and..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6330548)

HHW

Hsiang-Hua W.

counselor

> "It cost a lot more than other service that offers similar functions."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6765907)

AD

Andrew D.

Team Leader

> "Real time communication and ease of use, we mainly use it as our internal communication tool and it has been greatly beneficial in..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6324516)

SM

Soumia M.

graphic designer

> "What I did not like about the application is the difficulty of communicating with support and the large capacity when downloading,..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6000496)

OB

Olivia B.

FOA

> "What I like most about the product is the personalized chat for our working team as it is very professional."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6466290)

Yamin N.

Head of People Operations

> "One on one or small group communication was harder since a separate workchat app had to be installed."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4963628)

AG

Advik G.

Education Manager

> "Workplace from Meta is a really good work communication platform by Facebook that is ticks quite a few boxes."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6518016)

KM

Kagoya M.

Accountant

> "It loads so slow, the takes a lot of time to load data in the dashboard and does not work on mobile screen well, customer team..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4297450)

Xola K.

Founder

> "Meta workspace allows you to work from home, it helps you manage your communication between different co-workers."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6055789)

Sai R.

Client Project Manager

> "Lack of features and functionalities when compared to other productivity tools."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4943991)

Shushanta P.

Head of AI

> "Workplace is the best app for communication in an office."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6784657)

KT

Kunal T.

Owner

> "There is not much to dislike about Workplace, however I find the news feed section a bit distracting at time and also it would be..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4349379)

RS

Richard S.

Owner

> "The cool ability to chat with others in different locations and collaborate on a situation or topic all at once and solve it."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4821644)

HV

Hendrik V.

Co-Founder

> "The issue in the Benelux is that Facebook has some negative thought over it."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___5083704)

Xola K.

Founder

> "It also links to your meta business suite allowing smooth work flow between all meta apps."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6055789)

TB

Troy B.

PM

> "My only issue with WP is the feed. "

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___5074751)

BG

Bhawana G.

Head of APAC Talent Acquisition

> "It's overall nice informal platform to share personal updates and share with your company people..Can run so many events internally..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___5009447)

Amuda N.

Freelance

> "I don't really have a dislike of the workplace from metaforce. Although I feel users should be thoroughly reviewed before they..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4326156)

AM

Andi M.

Recruiting and Administrative

> "This product is easy to use and many are familiar with its functionality because it operates like Facebook."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6684076)

NM

Nada M.

accountant

> "cant delete single pictures of post you have to delete the post and repost it again"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4528716)

SK

Susan K.

Office Manager-Admin

> "Ease of use and great on computer and mobile device."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6862580)

KV

Kaitlyn V.

Partner and sales associate

> "There are a LOT of notifications that can get in the way of what you're actually aiming to keep up with or check on."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3692809)

MM

Mmathabo M.

Administrator

> "It is easier to manage most of our social media accounts in one platform (Meta), we can engage with out customers on Facebook,..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3999127)

AG

Archit G.

Senior Solution Specialist

> "Sometimes I am not appropriate audience for a content it shows me that I’m unable to access it but it should not let me see it at..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3731950)

Angel G.

Marketing director

> "The way you can share updates, chat, create specific groups for specific areas or topics, creates a really nice digital..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4064166)

AJ

Abdulsalam J.

Graphic Designer

> "Unexpected crashes, lags, and weird errors (especially in the mobile version)"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4302259)

ZK

Zee K.

Personal Shopper

> "Very well organised, newsfeed is great and messinger chat facility is good"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6661217)

VC

Victoria C.

Digital Administrator

> "The application requires internet and may not be accessible if internet is off."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4638486)

KG

Kreasan G.

Jnr HR Business Partner

> "Its the best collaboration tool for business that securely combines chat and videos."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6059272)

Amanda B.

Strategic Marketer

> "The cost can sometimes be a pinch and it's bit difficult to learn if you aren't used to the way of working of the dashboard."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4613996)

OB

Olivia B.

FOA

> "Works great for communication."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6466290)

AD

Amelia D.

Division Coordinator

> "In recent years the algorithms within Facebook have proven to be very difficult for content creators and business owners."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3639680)

KN

Kubentheran N.

Manager

> "Other features were really good."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6855211)

Sachin U.

Manager

> "There are some lag issues when the network connection is low"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4564903)

Victoria B.

owner/operator

> "I like the fact it keeps all my project information, tasks, business contacts, business information, social media information and..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4761923)

BS

Balram S.

Software developer

> "I despise this particular feature of this platform since the news feed occasionally causes issues."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4766780)

KM

Kagoya M.

Accountant

> "The tool is completely free to use and have a good-looking user interface, I like the user-based role feature that enables us to..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4297450)

TL

Taylere L.

Therapist Trainee

> "Sometimes the community settings or rules flag issues that shouldnt be flagged"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3684897)

BG

Benjamin G.

Accounts Administrator

> "Meh, it's not the worst thing in the world but it seems like there are far better options out there. While meta is the best for..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4869404)

VR

Verified Reviewer

Growth Analytics & Market Insights Specialist

> "What I like least about the software though is that there are often bugs that we experience, such as app crashing, unable to..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3424579)

SA

Sharmin A.

HR

> "Integration with other tools: Workplace from Meta integrates seamlessly with other tools like Google Drive, Dropbox, and Microsoft..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4709908)

VR

Verified Reviewer

Editor

> "It collects users data which can be dangerous in future."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3851588)

Paul R.

Trauma therapist

> "Meta for business makes social sharing to members and subscribers very easy and all in one place, before it was a little cumbersome..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4071091)

AC

Adam C.

Performance Marketing Manager

> "Makes referring to news or sharing information later much more difficult."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4585887)

JP

Javier P.

President & CEO

> "Work from Meta is an excellent software which connects organization using Facebook features."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___5064902)

Maryam Z.

Freelancer

> "Also, it does not save personal information for later use."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3641245)

GP

Gabriel P.

Coordinator of Communication

> "It's a new and amazing way to keep everybody in your organization communicated, connected and feel part of not just a workplace but..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4767065)

MO

Magdalena O.

Manager

> "We tried it and did not really like :-) design, another tool on top of other tools from Meta."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4560221)

JM

Josphat M.

Tours and travel Company Manager

> "The news feed keeps everyone in the loop, and creates a sense of connection within the team."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6049103)

Sergio R A.

CEO

> "Chat messaging is slow and poor of features"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3599165)

WN

Whitney N.

Instructor

> "The ability to build groups within the team is great for getting the proper information to the proper employees without having to..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3821324)

AC

Almamy C.

Responsable Digital & Business Planning

> "The customer service takes a long time to answer my messages"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4213968)

César C.

Computer engineer

> "It's great to have a platform dedicated only to the work environment, because it allows you to restrict other social networks to..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3541590)

BM

Bello M.

Ceo

> "Eventhough its a great platform, the mobile app still presents bugs."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4277083)

VR

Verified Reviewer

Owner

> "I will continue to use Workplace from Meta and i will continue to recomend it to any and all my friends, family, and neighbors."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6038962)

VR

Verified Reviewer

retail associate

> "Too many notifications-Data Privacy doubt"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4305617)

AD

Andrew D.

Team Leader

> "Overall it's been great, it's straight forward, barely had issues and gets the job done."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6324516)

VR

Verified Reviewer

VP, Technical Support

> "With similarities to Facebook's look and feel, I doubt if this will ever be taken seriously."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3831915)

KT

Kunal T.

Owner

> "The best part is auto captioning in videos and I am able to invite people without business email to workplace."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4349379)

SV

Shannon V.

Practice Manager

> "I was told that it was getting expensive to use for us, which is why we switched to another platform."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3826602)

OB

Olivia B.

FOA

> "My overall experience with workplace from Meta has been professional and outstanding."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6466290)

MV

Marquita V.

phone operator

> "Sometimes some of the advertisements are scams"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4250851)

VR

Verified Reviewer

Secreatary

> "Workplace From Meta is a great software for work social networking, I can tag anyone on my team and easily assign tasks for them."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3551744)

AM

Ashley M.

Business Owner

> "I have sent several emails and service requests but no response."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3646017)

NN

Noah N.

Marketing Manager

> "It was easy to use and implement with users."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___6689998)

AN

Abdessalam N.

PhD student. teacher.

> "Primarily, the fee structure is somewhat expensive."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4594829)

VR

Verified Reviewer

Sr. Associate

> "you can send instant messages, video chat, increase sales, learn new ideas for business and self growth."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3836490)

Gonzalo P.

Content Manager

> "Knowing that it is a tool in which all bosses can see your activity, your reports, your tasks, is a bit scary."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3510580)

AA

Ashish A.

Static Security Guard

> "Its really helpful to create different spaces for different group of employees and put announcements accordingly and Real time..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4223650)

Ahmed A.

Customer service

> "Just when its make bad update the program be slow"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4235190)

Maryam Z.

Freelancer

> "It is life-saving for those businesses in which boss, trainees and employees want to communicate through video calls, instant..."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3641245)

Domingo G.

partner

> "Setup is tedious to configure."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3672880)

BS

Balram S.

Software developer

> "Facebook's Workplace is a useful tool for the workplace that enables us to maintain contact with our team or other employees."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4766780)

LL

Lyna L.

Associate Project Manager

> "I wish there was a way to filter out where you get notifications from, rather then the type of notifications."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___3159452)

JsM

Jesús M.

Ing Sistemas

> "user friendly interface, making it easy to create and distribute workplace surveys."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4841203)

BM

Bello M.

Ceo

> "There are so many updates without major improvement"

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4277083)

YB

Yassine B.

drob

> "It also integrates with a variety of third-party tools and services, making it easy to connect with existing workflows and systems."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___4540299)

MD

Manmeet D.

Salesforce Administrator

> "I could never get the alerts to work correctly or follow the pages or find the information that I needed."

[See full review](https://www.capterra.com/p/168669/Workplace/#Capterra___2904886)

[View Reviews](https://www.capterra.com/p/168669/Workplace/reviews/)

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

Portia A.

Nurse

> "I like that everything stays connected in one place without needing multiple apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

Portia A.

Nurse

> "Overall, Google Chat has been a convenient tool for communication and collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

CH

Christopher H.

Associate Cloud and Systems Administrator

> "Using it on the web is nice because you can be in another Google app and the chat will stay on the side."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6371544)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

VR

Verified Reviewer

Owner

> "It lessens time and make my conversation with possible clients more easier and faster."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Nabeel B.

Recruitment Specialist

> "There are very less features available, there is no way for you to get out of unnecessary chats in groups unless you leave..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3619868)

MT

Mary T.

President

> "Very helpful for instant chatting and messaging within big teams..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6622264)

Allen E.

President

> "its very basic, more business like and less fun like whatsapp. "

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5050541)

MK

Musonda K.

CSO

> "makes it good to communicate quickly especially when calls are not an option"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6405825)

LB

Linham B.

Student

> "Terrible, we need hangouts back, or some form of it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4810886)

KC

Kelsea C.

Secretary

> "This helped us a ton through our email to where if someone is on the phone, we can give them instructions on how to answer..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5052169)

Moustafa Medhat A.

Student

> "I can't choose a virtual background during video calls which is not good especially if I am in an official meeting."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___3598823)

NE

Nikki E.

Junior Partner Support SPecialist

> "Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6190862)

KB

Kevin B.

Owner

> "The customer service is subpar."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6164249)

VR

Verified Reviewer

Project Manager

> "Super easy to use!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7126019)

GH

Gompa H.

Software Quality Analyst

> "Does not support large video files and sometimes video take more time to load"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4640088)

EZ

Esther Z.

RECRUITER

> "IT IS VERY EASY TO USE AND STRAIGHT FOWRAD!!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7068881)

VM

Vishwajeet M.

Digital Marketor

> "Additionally, GoogleChat may not offer the same level of security and privacy as some other messaging and collaboration..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641265)

Baylee N.

Talent Partner

> "I like the functionality of Google chat, its very easy to use and widely used among many."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6861007)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

## User interface

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

4.38 (1,351)

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,381)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Workplace from Meta

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/168669/Workplace/#features)

Google Chat

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

### Recognition

No recognitions have been awarded to Workplace from Meta

Google Chat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

### Deployment & support

Workplace from Meta

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Workplace from Meta

-   By Meta
-   Located in United States
-   Founded in 2018

Google Chat

-   By Google
-   Located in United States
-   Founded in

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4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)