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GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.
Appointment-based businesses that want to reduce administrative tasks and costs associated with scheduling and managing clients' or patients' upcoming appointments.
I have been with Gloss Genius for 2 years and have loved the continual growth and expansion of the sight. Very easy to use and customer support is great.
Make sure there are no fraudulent charges that shows up. Recently, they asked me to verify my account, after I sent all the information to them.
I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.
I have noticed that I received a series of charges on my business bank account. Three of them so far, I stopped payments on all three before it went through.
M truly impressed with GlossGenius because I’m a girly girl and the beautiful templates and user friendly website matches with my new brand. Soft, feminine, elegant and here to serve my clients.
If you go through their terms of service, they mention that members cannot file a class action lawsuit against them. Now why would they ever have that in their terms of service.
My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.
Hard for clients to find without a referral link.
Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.
After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
This software is very easy to use, and the customer support is wonderful. I've tried other appointment reminder systems, and this one is far superior.
Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly.
My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.
It is current the 26th of July and I lost service on the 11th of July.
Reliability is what I appreciate the most; and also cost effectiveness.
There have been some glitches that were probably user error. My calendar was synced to a different calendar and it was sending the incorrect reminders.
Prioritize real-user-identified key features according to your needs to find your best fit.
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