Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Appointment-based businesses that want to reduce administrative tasks and costs associated with scheduling and managing clients' or patients' upcoming appointments.
Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.
Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.
After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
This software is very easy to use, and the customer support is wonderful. I've tried other appointment reminder systems, and this one is far superior.
Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly.
My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.
It is current the 26th of July and I lost service on the 11th of July.
Reliability is what I appreciate the most; and also cost effectiveness.
There have been some glitches that were probably user error. My calendar was synced to a different calendar and it was sending the incorrect reminders.
The best part about this software is the ease for customers to go on and book their own appointments and add to their own calendars. It also looks very nice on our Squarespace website.
The bad thing now is that I have to have 2 management softwares to control all my business.
I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful.
Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price.
It’s user friendly and was super easy for me to set up. Ve never had any problems and I like all the features like questionnaires.
Needless to say, I appeared very amateurish and not very professional and have lost a lot of business.
Hi, This software is better than other scheduling softwares I have used. The interface and clarity of email notifications is sharp and the functionality of the free version is excellent.
The same applies to setting availability. It can be a bit confusing when blocking off times by day.
Matthew: My name is Matthew. I'm a CPA from Strat Associates, and I give Acuity five out of five. We use Bookedin first, and we switched away from that because they kept increasing the price and it got a little too expensive, and I researched probably 10 other options before I went with Acuity. I chose Acuity because it had capabilities to connect with my Outlook calendar, so I could have everything show up in both spots, and then I could also have our clients schedule appointments directly from our website. Onboarding is very easy to get going. It was a little bit of hiccup with some of the app integrations that they had, but we were able to get going with their customer support agents. I would say for what we use it for, it works perfectly and I'd highly recommend giving it a try at least.
Prioritize real-user-identified key features according to your needs to find your best fit.
Apptoto
Acuity Scheduling
Top FeaturesApptoto
Products similar to those you're currently comparing: