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CatapultEMS is built specifically for K-12 schools, including private and charter schools, and districts of any size. We work with school districts across the entire United States.
Designed for Fire Departments, EMS Agencies, Ambulance Companies, and Medical Clinics that need to track manage controlled drugs, critical & common asset logs & checks within their operations.
Other than that, everyone that I have come into contact with have been amazing and extremely helpful. We are still learning our way to become extremely proficient, but we will get there.
The struggles with the software are that it is still relatively new so there are a few bugs that they are working out.
I think overall we have had a positive experience. The Catapult staff were great to deal with and they tried to answer all of our questions.
I understand many factors were at play along with a strict time-line but I think it presented a bad taste at first for many of the newcomers.
The service received from CatapultEMS staff before the purchase and since the implementation has been an outstanding experience. Kodus to the entire Catapult team.
Very frustrating trying to get the apps to work to talk to other staff members without having to put in passwords every time - how does one remember those in a panicky situation.
For me, I use it the the "back of the house" and the simple fact that it can be at your finger tips when an emergency or drill happens on a school campus is the best win for us.
The cell phone apps did not work right. We couldn't communicate with eachother during drills or actual incidents because password were difficult.
We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication.
With so many passwords it makes it difficult to remember at times.
Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.
I don’t feel that any aspects are difficult to use.
We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well.
No real issues with pharmlogs. A bit of a process when an error is made.
Pharmlogs is a great program that is easy to use, quick response, great customer service and applicable to what I use it for.
I have not had any issues or complaints of this product. It has always been reliable and consistent.
CatapultEMS
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