Eptura Workplace vs Eden Workplace: Which is a better fit?

I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it.

It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.

I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.

It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging. Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts.

I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable. IOffice as a vendor is also great.

I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.

Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

Mergers have resulted in poor customer service and products.

Eden has great customer care. Their customer service reps treat you with respect and kindness at all times and are super knowledgeable about questions related to the platform or features.

Nothing that I can think of that is missing from software.

It has also helped us out keep a pretty good control over our room reservations. Using the software is very easy, and the simplistic user interface is something that can be very appreciated.

It is a burden to make changes to your floor plan. Not the actual task of re-organizing but where to find it within the admin portal.

It's been a great tool for us to handle managing an open desk concept at multiple offices around the country. The support team is also excellent, both very knowledgable and very responsive.

The only thing that is missing right now are the features they didn't roll out yet. I can't wait to check out the desk reservation and room booking features once they launch.

I have loved working with their team - the most exciting thing about the tool is that they're constantly rolling out new features and keeping a very client-first approach in how they build.

We started going into the office in person and being a start up, it's a limited space.