# Wix Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Wix Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Wix Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/169007-197486/Wix-vs-Gatsby --- # Wix Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 13, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wix Wix Overview: ### Key takeaways Insights from verified Capterra reviews Wix empowers small businesses to build and manage websites quickly. Most users rely on it for designing, blogging, and marketing. Its drag-and-drop editor and mobile access stand out for ease of use, while limitations in SEO and advanced customization are common drawbacks. Recent updates, such as semantic sections and customizable checkout flows, show Wix is evolving to support more complex site needs. ### Our verdict It’s a solid option for small teams that prioritize speed and simplicity in website creation. Its intuitive editor and mobile tools make it easy to launch and maintain a site. However, if your business depends heavily on SEO or custom workflows, you may need to explore add-ons or developer support. While newer features improve layout control and checkout flexibility, scaling beyond basic use cases may require workarounds or third-party tools. Recognitions Shortlist Top alternative Featured Overall rating Based on 10,676 user reviews Reviews sentiment Positive 88% Neutral 10% Negative 2% Pros & cons Beginner-friendly website builder Intuitive drag-and-drop editor Slow website loading times Occasional glitches and crashes Starting price $17 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - eCommerce / 2025 - Landing Page / 2025 - Website Builder / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wix.com&name=Wix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wix 4.4 (10,676) VS. [4.6 (906)](https://www.capterra.com/p/169468/Elementor/reviews/) Starting Price $17 Flat Rate, Per Month Starting Price $11.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10,623) Ease Of Use 4.5 (3,392) Value For Money 4.3 (8,425) Value For Money 4.5 (2,637) Customer Service 4.2 (7,584) Customer Service 4.2 (2,331) ## Wix alternatives While Wix suits teams seeking fast setup and visual control, alternatives may better align with your budget, integration needs, or design flexibility, especially if you need deeper customization or advanced eCommerce capabilities. [4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.6 (6,037)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/169007/Wix/alternatives/) ## Who uses Wix? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 561 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 561 reviews Creative & Design 25% Creative & Design 25% Administrative 24% Entrepreneurs/ Owners 11% Consulting 6% Others 35% Frequency of use Based on 548 reviews Use the software Daily 36% 36% Daily Weekly Monthly Top use cases Based on 561 reviews Website Builder 52% eCommerce 21% Blog 12% Landing Page 11% SEO 9% Top industries Based on 561 reviews Health, Wellness and Fitness 28% Arts and Crafts 24% Education Management 18% Design 15% Other 15% Barkha Bali Content Writer If your team needs a fast, visual way to launch and manage websites without coding, Wix is a good fit. Small businesses use it monthly or weekly for design, blogging, or marketing. It’s beneficial when ease of use and quick setup matter most. ## Pros and Cons Beginner-friendly website builder 93% positive reviews out of 2843 Most users comment ease of use allows quick website setup, even for those with minimal experience. Mandeep A Japanese Head Spa, 1 employee. "Wix has been so easy to use, i love how the features are so user friendly, my website navigation is so easy for clients to get all the information they need and get booking." Slow website loading times 78% negative reviews out of 662 Most users comment performance and speed issues cause lag, slow page loads, and editing frustrations. Renata Z Naturopathic Doctor, 1 employee. "The website lagged incredibly and made building a website 50x longer and more annoying + complicated than it should be." Intuitive drag-and-drop editor 93% positive reviews out of 1017 Most users report drag and drop enables flexible, visual site design without coding or technical skills. Segun D Digital Marketing Manager, 11 - 50 employees. "With Wix, I am able to seamlessly create and design highly responsive websites without coding via drag and drop functionality." Occasional glitches and crashes 55% negative reviews out of 573 Some users report bugs and issues cause random freezes, cart crashes, and challenging support interactions. Bernard O Art illustrator, 11 - 50 employees. "It becomes frustrating when you're in the middle of a task and the application freezes, making it impossible to proceed until it starts responding again." Efficient client website management 91% positive reviews out of 473 Most reviewers indicate client support simplifies creating, updating, and handing off websites for clients. Kelly K Owner and Operator, 1 employee. "I have built several websites for clients and myself over the years and I love the products, versatility and customer service." Restricted customization options 70% negative reviews out of 306 Most reviewers describe limitations restrict template flexibility, advanced features, and access to website code. Alfred A Journalist , 2 - 10 employees. "The templates are simple but then you cant style it that much and i think is one of the ways it limits you from enjoying the platform." ## Wix's interface The interface is built around drag-and-drop editing and real-time visual feedback, which reviewers say helps speed up site creation. The dashboard and template tools are easy to navigate, though some users report slow performance and limited flexibility during advanced edits. 2+ Barkha Bali Content Writer Wix’s layout is simple to learn and fast to use, especially for small businesses building basic websites. You’ll also find that real-time editing and mobile access make quick changes easy, though advanced customization may feel limited. Ease of Use 4.5 (10,623) 4.5 Based on 10,623 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Wix’s highest-rated features offer speed, accessibility, and ease of use. For small and midsize businesses (SMBs), tools like template reuse, mobile access, and real-time editing work together to simplify setup and support agile site management. Features 4.3 (10,621) 4.3 Based on 10,621 reviews The Wix features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years. Dashboard 4.6 (21) 21 reviewers rated this feature Access site management tools through a clean layout and intuitive navigation. The dashboard efficiently organizes tasks, manages updates, and streamlines day-to-day operations. It serves as a central hub for monitoring site performance and making quick adjustments. Dashboard: Access site management tools through a clean layout and intuitive navigation. The dashboard efficiently organizes tasks, manages updates, and streamlines day-to-day operations. It serves as a central hub for monitoring site performance and making quick adjustments. Template management 4.5 (92) 92 reviewers rated this feature Supports fast customization and reuse of templates, saving time and effort. This feature is especially helpful for teams with limited technical skills, offering flexible design options tailored to business needs. It simplifies launching multiple pages or sites. Mobile access 4.4 (45) 45 reviewers rated this feature Edit and monitor websites from mobile devices using the Wix app. Quick updates and customer engagement on the go are easy to manage. Responsive design and real-time changes help your team stay agile and connected. Real-time editing 4.4 (1,453) 1453 reviewers rated this feature Make instant visual changes with drag-and-drop customization. The feature’s speed and simplicity support both solo and collaborative workflows. Quick adjustments are possible without advanced design tools, making it ideal for fast-paced environments. Preview functionality 4.4 (432) 432 reviewers rated this feature Test layouts across devices before publishing. This feature is key for catching design issues and gathering feedback. It ensures consistency across desktop and mobile views, supporting a polished experience for your audience. Content sharing 4.4 (44) 44 reviewers rated this feature Distribute media and blog content across platforms to expand reach. The simplicity and SEO benefits make it useful for promoting updates and engaging audiences. It integrates with social channels and helps drive traffic to key pages. Advanced developer platform 0 reviewers rated this feature Provides backend customization tools, including APIs and serverless functions, allowing developers to build dynamic site logic and integrations. You can create custom workflows, manage databases, and extend site functionality beyond basic drag-and-drop tools. Customized reports 0 reviewers rated this feature Build tailored analytics dashboards to track site performance, user behavior, and sales metrics. You can filter data by time, product, or customer segment, helping you make informed decisions and optimize your site’s effectiveness. Automated sales tax 0 reviewers rated this feature Automatically calculates and applies sales tax across regions using up-to-date rates. This feature reduces manual errors and ensures compliance with local tax laws, especially for businesses selling across multiple states or countries. Loyalty program 0 reviewers rated this feature Enables the creation of tiered rewards systems to retain and engage repeat customers. You can set up point-based incentives, offer exclusive discounts, and track customer activity to personalize offers and boost retention. Semantic sections 0 reviewers rated this feature Pages are now divided into customizable full-width blocks that help structure content more clearly. These sections improve layout control, speed up site creation, and support better messaging across desktop and mobile views. Quick Edit tool 0 reviewers rated this feature Lets users update content from a sidebar without touching the canvas. This reduces layout disruptions and helps maintain design consistency during fast edits. It’s especially useful for teams managing frequent updates. Switch layout suggestions 0 reviewers rated this feature Suggests alternative layouts based on content type and visual needs. This helps users refresh site sections quickly without needing design expertise, improving usability and visual clarity. Customizable purchase and checkout 0 reviewers rated this feature New pricing plan pages allow businesses to tailor the layout, content, and flow of the purchase experience. Updates include dynamic tax calculation, multilingual support, and centralized policy management. All key features (185) Define levels of authorization for access to specific files or systems 59.87% of 152 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 72.08% of 283 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 44.44% of 18 reviewers that rated this feature as important or highly important Provides backend customization tools, including APIs and serverless functions, allowing developers to build dynamic site logic and integrations. You can create custom workflows, manage databases, and extend site functionality beyond basic drag-and-drop tools. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 58.26% of 230 reviewers that rated this feature as important or highly important Ability to insert animations/transitions 25.00% of 8 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 51.38% of 109 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling 55.22% of 67 reviewers that rated this feature as important or highly important Schedule appointments via a calendar 66.67% of 3 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 60.00% of 5 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Track the attendance of specific individuals or groups 44.44% of 9 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event 47.50% of 40 reviewers that rated this feature as important or highly important Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) 0.00% of 2 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention 0% of 0 reviewers... Automatically calculates and applies sales tax across regions using up-to-date rates. This feature reduces manual errors and ensures compliance with local tax laws, especially for businesses selling across multiple states or countries. 0 reviewers rated this feature Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 57.89% of 19 reviewers that rated this feature as important or highly important Discover the total number of backlinks, referring domains, and referring IPs going to a domain 77.78% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 14.29% of 7 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations 63.04% of 46 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 51.41% of 177 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules 100.00% of 4 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks 66.67% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results 48.94% of 141 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns 100.00% of 1 reviewers that rated this feature as important or highly important Create catalogs of products and/or services 61.11% of 18 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price 49.68% of 155 reviewers that rated this feature as important or highly important Organize and group data or items based on various criteria 44.44% of 45 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. 0.00% of 3 reviewers that rated this feature as important or highly important Schedule in-person or online classes 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information 0% of 0 reviewers... Manage contact details and communication with clients 20.00% of 5 reviewers that rated this feature as important or highly important Integration with content management software 53.85% of 13 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 35.33% of 150 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 46.67% of 30 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 69.23% of 13 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email 61.70% of 47 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 52.87% of 87 reviewers that rated this feature as important or highly important Import or export content 35.71% of 14 reviewers that rated this feature as important or highly important Centralized repository to store content and assets 59.09% of 44 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 62.65% of 996 reviewers that rated this feature as important or highly important Facilitates online authoring and publishing of the content 54.36% of 195 reviewers that rated this feature as important or highly important Distribute media and blog content across platforms to expand reach. The simplicity and SEO benefits make it useful for promoting updates and engaging audiences. It integrates with social channels and helps drive traffic to key pages. 44 reviewers rated this feature Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit card transactions 38.89% of 36 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 45.65% of 46 reviewers that rated this feature as important or highly important Create branded link campaigns or short links with one or multiple custom domains. 0% of 0 reviewers... Record customer information, purchase history, and other notes 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 3 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships 36.36% of 11 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions 83.33% of 12 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality 100.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 61.68% of 1378 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 64.32% of 199 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 57.50% of 160 reviewers that rated this feature as important or highly important New pricing plan pages allow businesses to tailor the layout, content, and flow of the purchase experience. Updates include dynamic tax calculation, multilingual support, and centralized policy management. 0 reviewers rated this feature Alter the layout and content of reports 50.00% of 2 reviewers that rated this feature as important or highly important You get a wide variety of templates that are easy to personalize for any brand or project. Reviewers appreciate the flexibility and creative control, though some note limitations when switching templates or needing deeper customization for complex needs. 64.02% of 1423 reviewers that rated this feature as important or highly important Create labels for products that contain required information such as colors, sizes, dates, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Build tailored analytics dashboards to track site performance, user behavior, and sales metrics. You can filter data by time, product, or customer segment, helping you make informed decisions and optimize your site’s effectiveness. 0 reviewers rated this feature Access site management tools through a clean layout and intuitive navigation. The dashboard efficiently organizes tasks, manages updates, and streamlines day-to-day operations. It serves as a central hub for monitoring site performance and making quick adjustments. Dashboard: Access site management tools through a clean layout and intuitive navigation. The dashboard efficiently organizes tasks, manages updates, and streamlines day-to-day operations. It serves as a central hub for monitoring site performance and making quick adjustments. 21 reviewers rated this feature Discover and connect variety of data sources to the application for analysis 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications 57.58% of 99 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 63.32% of 368 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 66.67% of 3 reviewers that rated this feature as important or highly important Graphical representation of data 50.00% of 2 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal 65.86% of 1233 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 58.82% of 68 reviewers that rated this feature as important or highly important Wix offers a drag-and-drop interface that makes designing websites simple for all skill levels. Some reviewers find it intuitive and flexible, allowing easy customization and quick layout changes, though a few mention occasional slowdowns or minor usability frustrations. 56.61% of 1173 reviewers that rated this feature as important or highly important Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience 60.87% of 23 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 50.00% of 122 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 0% of 0 reviewers... Electronically collect payments for goods or services 69.44% of 36 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 60.61% of 33 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 53.85% of 299 reviewers that rated this feature as important or highly important Reminders sent via email 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 33.33% of 3 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product 83.33% of 6 reviewers that rated this feature as important or highly important A list of events with their respective dates 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings 42.11% of 19 reviewers that rated this feature as important or highly important Plan an event's time and location 55.36% of 56 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events 52.38% of 42 reviewers that rated this feature as important or highly important Designed for small businesses 64.54% of 141 reviewers that rated this feature as important or highly important Designed for events that occur online 0% of 0 reviewers... Adds a customizable form to the landing page, usually for the purposes of lead generation 44.59% of 74 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location 61.67% of 60 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database 44.44% of 27 reviewers that rated this feature as important or highly important A visual way of interacting with an application or operating system using items such as windows, icons, and menus 0% of 0 reviewers... Automatically find mutually available meeting time slots across multiple calendars 71.43% of 14 reviewers that rated this feature as important or highly important Curating an intentional list of prospective guests as per relative interests to achieve specific goals. 100.00% of 2 reviewers that rated this feature as important or highly important Edit, touch up, and convert images for publishing 44.30% of 149 reviewers that rated this feature as important or highly important Store and manage images 54.55% of 110 reviewers that rated this feature as important or highly important Manage the instructor/teacher's schedule, tasks, responsibilities 0% of 0 reviewers... An application for source code editing, compiling, and debugging 100.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 48.44% of 128 reviewers that rated this feature as important or highly important Track positioning in search engines over time 58.82% of 68 reviewers that rated this feature as important or highly important Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns 100.00% of 8 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords 0% of 0 reviewers... Group and package individual but related items as one package set 26.53% of 49 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support 46.38% of 69 reviewers that rated this feature as important or highly important It helps you quickly build and customize landing pages and web forms with templates and drag-and-drop tools. Some users say forms are easy to integrate and automate, boosting conversions, though a few wish for even more advanced customization or flexibility. 56.51% of 1421 reviewers that rated this feature as important or highly important Configure publication's layout before publishing 0% of 0 reviewers... Manage the process of attracting and converting business prospects into leads 100.00% of 1 reviewers that rated this feature as important or highly important Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance 0% of 0 reviewers... Ability to chat online in real time 0.00% of 1 reviewers that rated this feature as important or highly important Enables the creation of tiered rewards systems to retain and engage repeat customers. You can set up point-based incentives, offer exclusive discounts, and track customer activity to personalize offers and boost retention. 0 reviewers rated this feature Collection of images, videos and other digital content that can be used 40.74% of 81 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families 0.00% of 1 reviewers that rated this feature as important or highly important The activity of promoting the sale of goods at retail 100.00% of 2 reviewers that rated this feature as important or highly important Edit and monitor websites from mobile devices using the Wix app. Quick updates and customer engagement on the go are easy to manage. Responsive design and real-time changes help your team stay agile and connected. 45 reviewers rated this feature Unique word that contains letters or numbers that identifies specific campaigns 75.00% of 8 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Allows for businesses to run a variety of different campaigns across different channels 0% of 0 reviewers... Coordinate marketing efforts across channels (email, landing pages, social media, etc.) 52.63% of 19 reviewers that rated this feature as important or highly important Manage and support multiple languages 33.33% of 75 reviewers that rated this feature as important or highly important Manage and support multiple locations 42.86% of 7 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location 38.36% of 73 reviewers that rated this feature as important or highly important Drag and drop/visual interfaces that allow non-tech users to build without writing code 81.25% of 64 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform 61.32% of 243 reviewers that rated this feature as important or highly important Add tools to web pages to handle online bookings 40.98% of 410 reviewers that rated this feature as important or highly important Accept and process online payment transactions 42.86% of 7 reviewers that rated this feature as important or highly important Includes functionalities for creating custom eCommerce websites 50.00% of 448 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases 52.51% of 219 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process 77.42% of 31 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 47.73% of 44 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems 0% of 0 reviewers... A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Integrates with point of sale (POS) systems 100.00% of 3 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. 43.48% of 23 reviewers that rated this feature as important or highly important Pre-defined templates within a library for common cases such as contracts, websites, emails, and more 50.86% of 814 reviewers that rated this feature as important or highly important Test layouts across devices before publishing. This feature is key for catching design issues and gathering feedback. It ensures consistency across desktop and mobile views, supporting a polished experience for your audience. 432 reviewers rated this feature Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Tool used to determine accurate pricing and product eligibility for borrowers 100.00% of 2 reviewers that rated this feature as important or highly important Present a catalog of inventory that customers can view 100.00% of 2 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action 57.14% of 77 reviewers that rated this feature as important or highly important Lets users update content from a sidebar without touching the canvas. This reduces layout disruptions and helps maintain design consistency during fast edits. It’s especially useful for teams managing frequent updates. 0 reviewers rated this feature Track/optimize rates in relation to usage 0% of 0 reviewers... Ratings/Reviews 0% of 0 reviewers... With this capability, you can instantly see website changes as you make them, streamlining updates and collaboration. Reviewers appreciate how it speeds up editing, enables teamwork, and lets you fix errors or publish updates quickly, though some wish for more advanced editing options. 62.18% of 1560 reviewers that rated this feature as important or highly important Make instant visual changes with drag-and-drop customization. The feature’s speed and simplicity support both solo and collaborative workflows. Quick adjustments are possible without advanced design tools, making it ideal for fast-paced environments. 1453 reviewers rated this feature Notifications that are delivered to users as soon as an event occurs 42.86% of 28 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made 92.86% of 14 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 53.08% of 130 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time 100.00% of 1 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service 0% of 0 reviewers... Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 54.35% of 46 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 60.00% of 40 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 61.95% of 205 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 45.98% of 535 reviewers that rated this feature as important or highly important Web design that automatically adjusts to look good on different screen sizes 100.00% of 1 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 85.71% of 7 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 42.31% of 156 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches 100.00% of 1 reviewers that rated this feature as important or highly important Pages are now divided into customizable full-width blocks that help structure content more clearly. These sections improve layout control, speed up site creation, and support better messaging across desktop and mobile views. 0 reviewers rated this feature Optimize and manage the search engine optimization efforts for a website or digital content 52.71% of 848 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers 41.28% of 109 reviewers that rated this feature as important or highly important Checkout of online store 47.00% of 300 reviewers that rated this feature as important or highly important Send messages via SMS 75.00% of 4 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 57.37% of 441 reviewers that rated this feature as important or highly important Track activity on sites such as Facebook, Twitter, Instagram, etc. 0.00% of 2 reviewers that rated this feature as important or highly important Market event via social media tools 0% of 0 reviewers... Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access 66.58% of 401 reviewers that rated this feature as important or highly important Create and manage surveys 33.58% of 265 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 73.33% of 15 reviewers that rated this feature as important or highly important Suggests alternative layouts based on content type and visual needs. This helps users refresh site sections quickly without needing design expertise, improving usability and visual clarity. 0 reviewers rated this feature Attach digital tags to documents and assets for identification, search, or monitoring purposes 50.00% of 2 reviewers that rated this feature as important or highly important Supports fast customization and reuse of templates, saving time and effort. This feature is especially helpful for teams with limited technical skills, offering flexible design options tailored to business needs. It simplifies launching multiple pages or sites. 92 reviewers rated this feature Sample files or documents that could be customized as needed or used as is 47.30% of 148 reviewers that rated this feature as important or highly important Edit text as needed 67.57% of 37 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 48.07% of 181 reviewers that rated this feature as important or highly important Customize, sell, and distribute tickets 0% of 0 reviewers... Store and manage online video content 50.00% of 16 reviewers that rated this feature as important or highly important Supports various video file formats 0% of 0 reviewers... Track visitors and purpose of visits 0% of 0 reviewers... Record, update and manage waiting lists 0.00% of 1 reviewers that rated this feature as important or highly important Track and analyze information regarding website visitors 55.13% of 156 reviewers that rated this feature as important or highly important Publishing and managing websites across the internet. 71.46% of 487 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 51.02% of 49 reviewers that rated this feature as important or highly important It gives you centralized tools to update, organize, and maintain your site without coding. Reviewers indicate Wix’s dashboard is user-friendly, supports e-commerce, SEO, and app integrations, and simplifies content updates, though some wish for more advanced management capabilities. 67.37% of 1894 reviewers that rated this feature as important or highly important Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain 58.33% of 156 reviewers that rated this feature as important or highly important An extended application or connector that enables users to perform additional services with their current set of tools 43.48% of 92 reviewers that rated this feature as important or highly important What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface 49.18% of 122 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer Wix’s highest-rated features offer speed, accessibility, and ease of use. For small and midsize businesses (SMBs), tools like template reuse, mobile access, and real-time editing work together to simplify setup and support agile site management. Features 4.3 (10,621) 4.3 Based on 10,621 reviews ## Pricing Value for money 4.3 (8425) Wix starts at $17 per month, which is lower than the average SMB budget of $35 per user, per month for website builder software. Pricing scales based on feature depth, with the Business Elite plan at $159 per month. Wix does not enforce seat minimums, making it flexible for solo users and growing teams. You can also opt for the free trial plan to test features. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/169007/Wix/pricing/) Light $17.00 Flat Rate,Per Month It includes: - 2GB storage space - Light marketing suite - Free domain for 1 year - Multi-cloud hosting - 2 site collaborators Core $29.00 Flat Rate,Per Month It includes: - Basic marketing suite - 50 GB storage space - Basic site analytics - Accept payments - Basic eCommerce - Customer Accounts - Events Calendar - Accept Payments Business $39.00 Flat Rate,Per Month It includes: - 100 GB storage space - Standard marketing suite - Standard site analytics - Standard eCommerce - Accept Recurring Payments - Social Selling - Sales Tax Automation - Product Catalog Business Elite $159.00 Flat Rate,Per Month It includes: - Unlimited storage space - Advanced marketing suite - Advanced site analytics - Advanced eCommerce - Advanced developer platform - Abandoned Cart Recovery - Pre-orders - Egift Cards Value for money 4.3 (8,425) 4.3 Based on 8,425 reviews ## Integrations Wix connects with various marketing, analytics, and eCommerce tools to support SMB workflows. The integrations include a mix of native and third-party links, helping teams centralize data and streamline site operations. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Barkha Bali Content Writer Wix’s integrations help your marketing lead track campaigns, your designer sync content across platforms, and your finance team manage payments, without switching between tools or duplicating data. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (7584) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (7,584) 4.2 Based on 7,584 reviews ## User reviews Overall rating 4.4 Based on 10,676 reviews Filter by rating 5(6058) 4(3343) 3(1032) 2(165) 1(78) Mentioned topic Sorted by most recent JP Jamie P. Designer Design ### "Wix is the best website builder for all" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2026 Wix is an all in one solution that is value for money and everything you need to get the job done! Go Wix! Pros Wix is a brilliant website builder that’s easy to use for all who need a site! Absolutely packed with features and plug ins, wix enables you to do all you need. Plus need additional coding, there’s space for that too. Cons Wix requires some level of knowledge, while out of the box solutions available, to make it unique and stand out you need to know what’s best Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reasons for choosing Wix Ease of use and better options, especially if wanting something sumole Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Patrick C. Personal Coach Professional Training & Coaching ### "The perfect tool for a first website." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 24, 2026 It is a great product for anyone or small business that wants a website and wants a simple solution that is easy to maintain. The introduction of AI tools will only make it even easier. Pros I used Wix to create a personal portfolio site and it had a shallow learning curve, easy UI, and I got to a great result quickly. Cons Some of the templates are great but not exactly what you want. I am sure they can be adapted but not always in the way I hoped. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eric S. CEO Retail ### "Wix lets you build a website in no time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 24, 2026 Simple to use and get a fictional website ready to use in a few hours. So it meets the need of creating a viable product quickly. Pros Extremely easy to use for anyone building a website without knowledge of HTML or coding. Everything is plug and play and easy to use. Cons I would like for the structure of the website to be more SEO friendly. Building a site is great, but you need others to find it. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Wix Wix seemed to have better templates and tools to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anna B. Kinesiologist Health, Wellness and Fitness ### "Wix - a starter pack" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 24, 2026 Wix is a great software for starting business entrepreneurs who need more exposure and give clients a platform to see their products and reach them. Pros I love how accessible the app is and that I can create my own website for free. It's easy to use and very beginner-friendly. Very soft coding. Cons It does not look as professional as other websites and some features do not look exactly as you would like them to be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Admin Sports ### "Haven't found any replacement for Wix ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2026 I am writing this review ofcourse after a great customer support which I was facing related to payment. The live support team were very patient and try to ensure the issue is resolved which they did ultimately after long troubleshooting. So 10/10 for their support team. Pros This is the best tool for any person with least knowledge to setup website upto the advance users who can also knows coding. I recommend this to people who want to setup their business and want automated marketing. I tried some other tools but no one is better compare to wix sites management. Cons Templates are very limited (example if you want specific to your profession only) but you can also customize any template as per your choice. But I feel they should expand the templates gallery as many users may just want to use templates as it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Keir A. Principal Engineer Computer Software ### "Wix does work for my websites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 22, 2026 This way we do not have to pay developers to come in and fix simple typo's on our website anymore. Time is saved since my boss is constantly wanting us to build new landing pages by tomorrow, at least this requires no raw code. Pros It does help that the templates Wix has mean I don't have to keep coding everything from scratch. I simply just used the drag and drop features. The surprise was probably greatest when I tested the new AI builder yesterday and it still worked (it almost completely collapsed). Cons It’s ridiculous how difficult it is to make a basic drop down menu go across the entire width of the page; it will always revert back to where the toggle begins and there are options available to make changes – none of them will allow you to adjust the position so it’s frustrating. There are a lot of “extra” costs associated with using Wix as well – each of these little things has a cost. Occasionally, the backend completely freezes up on me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rafael S. Director Design ### "Best Website Design Platform 2026" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 Love every bit of it. Thank You guys You rock. The customer service is like  the best (biased) TY Pros All the tools available to generate perfect sites. By far the best in the industry. Here over 20 yrs Cons All tools available across the different editors. Willing to wait as they come around. Happy Camper! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Marketing and Advertising ### "Outstanding platform completely marred by a catastrophic support escalation pipeline" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 21, 2026 Historically, it has been a 5/5 product that I highly recommended. However, this current breakdown with technical support engineering—coupled with long ticket wait times while a live site is dark—has severely strained our relationship with a major client. It takes excessive pushing and demanding a live supervisor to get critical bugs flagged for actual attention. Pros Up until this week, my experience with Wix has been outstanding. The platform is incredibly intuitive, features excellent ease of use, and has provided solid hosting value for money over the years. Building and launching sites is typically a seamless process. Cons The technical escalation pipeline is a total black hole if you encounter a systemic backend bug. We are currently dealing with a critical issue where an automated internal queue has completely frozen our client's site's SSL certificate deployment. Finding out from a supervisor that our high-priority engineering ticket sat completely untouched in a queue for 15 hours while a major client's site remained completely down globally is unacceptable. Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Wix Studio Functionality and the ability to create business profile to handle client sites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Professional Training & Coaching ### "Help was there and friendly AND got me moving with my work quickly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Today was a good experiencewithout stress as everything was expplained and the issue was resloved. I was very happy with both AI and expert assitance. Pros Easy to navigate most things but if I have any issues the AI support is amazing and then when it isn't/can't be, the expert assistance was just as great. I think it is worth the price. Cons Maybe if it was easier to know what the issue was, with different wording, I would not have had to escalate my issue but every step was a good experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG MARCI G. CPA Education Management ### "Friendly website builder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 20, 2026 Very happy with Wix. Have not been inclined to shop around since it does what I want and they have been able to help me when I need it. Pros I was able to quickly get my website up and running. I continually tweak it to make it better. Customer support has always been accessible and responsive. Cons While it is friendly for a low level user it can be difficult to find how to use higher level functions and implement changes beyond the basic. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Wix Recommendations of friends and it seemed to do what I needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169007/Wix/reviews/) ## FAQs Yes. Wix offers a free plan with access to its website builder, templates, and hosting. However, your site will display Wix branding and use a Wix subdomain unless you upgrade to a paid plan. Wix’s paid plans start at $17 per month for the Light plan. Higher tiers like the Business Elite plan cost $159 per month and include advanced features such as automation, analytics, and custom branding. Yes. You can connect a domain purchased elsewhere to your Wix site. This requires a premium plan, and Wix provides step-by-step guidance for DNS setup and domain verification. Yes. Wix supports online stores through its Core and Business plans. You can sell products, accept payments, manage inventory, and offer booking services with built-in eCommerce tools. Yes. Wix sites are optimized for mobile devices; you can edit layouts specifically for mobile view. The Wix mobile app also allows you to manage your site and respond to visitors. Yes. Wix includes built-in SEO tools such as meta tag editing, URL customization, and structured data markup. Advanced plans offer enhanced SEO features and integrations with Google tools. Yes. Wix’s visual editor supports intuitive site building without code. Its drag-and-drop editor allows you to build and customize websites visually, without needing to write code. Developers can use Velo for advanced customization. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Wix’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [7 Best Free Website Builders](https://www.capterra.com/resources/top-free-website-builders/) Published November 1, 2017 by [Andrew Conrad](https://www.capterra.com/resources/author/aconrad/) ### [Guide to the Website Development Process](https://www.capterra.com/resources/website-development-process/) Published August 28, 2023 by [Alexandra Bower](https://www.capterra.com/resources/author/abower/) ### [3 Website Builder Mobile Apps Users Love](https://www.capterra.com/resources/mobile-website-builder-apps/) Published January 10, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [Top 7 eCommerce Software](https://www.capterra.com/resources/most-popular-ecommerce-platforms/) Published February 6, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [Handy Web Development Strategies for Your Business](https://www.capterra.com/resources/website-development-strategies/) Published August 22, 2023 by [Toby Cox](https://www.capterra.com/resources/author/tcoxguest/) ### [How To Choose a Web Development Company](https://www.capterra.com/resources/how-to-choose-a-web-development-company/) Published July 13, 2023 by [Adam Carpenter](https://www.capterra.com/resources/author/acarpenter/) ### [7 Top-Rated Content Management Software](https://www.capterra.com/resources/top-rated-content-management-software/) Published June 16, 2023 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) ### [Is Website Development Outsourcing the Right Choice?](https://www.capterra.com/resources/in-house-vs-outsource-web-development/) Published September 15, 2023 by [Adam Carpenter](https://www.capterra.com/resources/author/acarpenter/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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