Wix vs Drift: Which is a better fit?

Vera V

Head of product

It was my first experience building a website and everything worked like a charm and left me really happy with the final result.

Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.

M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.

Jennifer J

Owner

There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.

Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.

Krystle K

owner

It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.

I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.

Lauryn L

Founder

Absolutely awful customer service and support when things go wrong (which they do, daily).

Great way to organize and qualify the visitors. Awesome tool that has a lot of flexibility to make it useful to each company.

Olivier O

VP sales

So after losing a month+ in the process, Drift accepted to cancel the subscription BUT still charged us and refused to refund the initial month.

The integrations are priceless and extremely convenient. I'll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better.

Darien D

Associate Pastor

Drift has a couple key problems - one being the overly simplistic and confusing backend UI.

Drift is an amazing tool that helps you communicate directly and seamlessly with your website visitors.

Kegan K

DSR

Then our visits to our website dropped like crazy after using drift. People hated the robot and felt like it was not a personal touch.

Jeff J

Customer Advocacy Manager

Love the ease of installing to my site and help to boost my customer support presence without massive investment. It's deeply personal and conversation driven.

Dalton D

Team Lead

The other features aren't explained well, and not sure where to look if I wanted them explained. The image that can be placed with the pop-up message is very limited in customization.