Wix vs Bolt: Which is a better fit?

Vera V

Head of product

It was my first experience building a website and everything worked like a charm and left me really happy with the final result.

Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.

M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.

Jennifer J

Owner

There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.

Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.

Krystle K

owner

It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.

I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.

Lauryn L

Founder

Absolutely awful customer service and support when things go wrong (which they do, daily).

All in all, the entire Bolt platform has been very pleasant for the first 6+ months and have definitely improved our checkout success rate.

When orders are deemed fraud (permanently rejected) the customer is not notified until the order has already been canceled.

Justin J

Director of Ecommerce

Bolt has been a huge win for TYLER'S. From the quick and easy integration to their on going development efforts to ensure a fast, secure, simple checkout.

Serafima S

Animator

But worst of all, I never got an apology from them for the distress that I went through that night. I believe that the driver did show up and waited and for this, of course he should be compensated.

Customer service is top notch. We are thrilled to have found and partnered with Bolt.

Our customer service team is no longer manually reviewing orders for fraudulent activity.

The customer service and our account managers have been super helpful. We haven't really had any issues, but when we do, they are quick to provide a solution and get back within a very short time.

In the main summary, Bolt will just give you the net amount they are transferring (this is the total amount the customer was charged, minus the fees Bolt removes for using their platform).