Wix vs Opendock: Which is a better fit?

Vera V

Head of product

It was my first experience building a website and everything worked like a charm and left me really happy with the final result.

Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.

M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.

Jennifer J

Owner

There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.

Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.

Krystle K

owner

It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.

I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.

Lauryn L

Founder

Absolutely awful customer service and support when things go wrong (which they do, daily).

Everything is super easy to understand and for it being my first time using opendock and to not have any issues was great.

Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.

I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.

For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy.

We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.

It's a struggle to get some carriers to use the platform.

Overall it is great and I like that most carriers are familiar with it.

Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.