# Compare Shopmonkey vs ALLDATA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shopmonkey and ALLDATA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169022-10010667/Shopmonkey-vs-Alldata

---

# Shopmonkey vs ALLDATA Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShopmonkeyALLDATA2/4 selected

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.0 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/)

[## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

VB

Based on [265 reviews](#user-reviews)

Positive

240

Neutral

11

Negative

14

[## ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.0 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.6

Functionality

4.1

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

78

Neutral

9

Negative

14

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Auto Repair Software

Best performer

36 / 45

Only Shopmonkey

-   Accounting
-   Alerts/Notifications
-   API

15 / 45

Only ALLDATA

-   Document Management
-   Vehicle Information

User satisfaction

User satisfaction

4.6

User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.0

User reviews[101](https://www.capterra.com/p/10010667/Alldata/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.

Best for

The tool is designed for technicians, shop owners, shop managers, general repairs shops, collision repair shops, multi-shop operations, automotive schools, and automotive dealerships.

## User reviews

Pros & cons

VB

Vanessa B.

Bookkeeper

> "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735)

AH

Amanda H.

Accountant

> "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736)

CS

Cherif S.

HR Manager

> "It has seamless features that helps us fix issues with efficiency."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117)

VB

Vanessa B.

Bookkeeper

> "This flexibility may create risks related to data integrity and trust."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735)

AS

Adewale S.

HIO

> "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829)

RA

Rania A.

Bookkeeper

> "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

DB

Desi B.

Project manager

> "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823)

JA

Joe A.

Owner and operator

> "Price, issues with customer view when customer sees invoice or estimate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403)

RA

Rania A.

Bookkeeper

> "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

BG

Bruce G.

President

> "they are getting a 1 star rating because I don't have the option to give them a zero."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415)

BM

Brian M.

CEO

> "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902)

BM

Brian M.

CEO

> "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902)

RY

Rolanda Y.

Office Manager

> "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

RY

Rolanda Y.

Office Manager

> "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

JH

John H.

President

> "The software helped us elevate efficiency in our shops and increased revenue by 85%."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695)

SV

Sajeev V.

Manager

> "Unprofessional, Poor Service & Hidden Cancellation Policy"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535)

RA

Rania A.

Bookkeeper

> "Shopmonkey does a great job of making the workflow easier to manage."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

KH

Kevin H.

Owner

> "Reports aren't accurate, sales reports aren't accurate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

AS

Adewale S.

HIO

> "Also, it gives much value for money."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829)

RM

Ricardo M.

SERVICE MANAGER

> "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

HG

Heldor G.

Assessor

> "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888)

JG

Jeremy G.

Lead Mechanic

> "There is way too much to do and it takes the bookkeeping aspect of the mind a bit."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

LA

Lagi A.

Service Writer/Manager

> "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898)

RM

Ricardo M.

SERVICE MANAGER

> "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

LA

Lagi A.

Service Writer/Manager

> "Everything about this software has made work life so much easier and also has helped us to bring in more business and..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898)

KH

Kevin H.

Owner

> "Save your money, this product was written by a toddler with an etch a sketch."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

JA

Joe A.

Owner and operator

> "Interactive and saving feature was useful."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403)

RM

Ricardo M.

SERVICE MANAGER

> "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

CS

Cherif S.

HR Manager

> "The dashboard is intuitive and very easy to use."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117)

LE

Lisa E.

Owner

> "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540)

NS

Nicole S.

Research Analyst

> "Shopmonkey has amazing customer support."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092)

KH

Kevin H.

Owner

> "Constant bugs, constant problems."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

RS

Rupal S.

Co ordinator

> "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049)

JA

Jason A.

operations asst. manager

> "i found their terminology to be odd and un-intuitive."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433)

MM

Micah M.

Owner/Manager

> "Has helped us keep track of things a lot better and take our customer information side of things to the next level."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566)

KH

Kevin H.

Owner

> "Inventory isn't accurate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

JS

Joao S.

Customer success executive

> "Easy to setup and implement with our ERP and accounting software."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219)

KH

Kevin H.

Owner

> "Customer support is non existent."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

MR

Michelle R.

CFO

> "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445)

AG

Ana G.

VP

> "Not enough preloaded data or procedure for transmission."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460)

MS

Martin S.

Owner

> "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209)

LF

Luis F.

President

> "The platform is good but does have glitches that nobody seems to care to address or respond."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

RY

Rolanda Y.

Office Manager

> "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

MR

Michelle R.

CFO

> "Everything had to be processed manually which was messy and exhausting."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445)

VR

Verified Reviewer

Help

> "There might be a mobile app available, enabling users to access essential features on-the-go."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638)

NH

Nicole H.

Owner

> "That is a loss in revenue yet they charge more than others in the industry like Mitchell."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804)

JG

Jeremy G.

Lead Mechanic

> "It is user friendly for those of us not super online."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

MM

Micah M.

Owner/Manager

> "The onboarding of the program to our business was tedious and somewhat difficult."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566)

KN

Kaylee N.

Secretary

> "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197)

LF

Luis F.

President

> "Been a customer for almost 4 years and have noticed the decline in the technical support."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

AG

Ana G.

VP

> "Hopefully in the future they will be able to update there program to update the transmission side of the programming."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460)

NH

Nate H.

Owner/ Service Writer

> "The system is very bad at doing its own math."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286)

Rocco R.

Material handler

> "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127)

KP

Ken P.

Owner

> "All, found the system too complicated to manipulate. "

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107)

JG

Josh G.

Owner

> "Great communication ability between our shop and customers"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807)

JB

Joshua B.

Manager

> "This is a software created by people who do not work in the automotive industry and do not know how a shop works."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454)

JG

Jeremy G.

Lead Mechanic

> "Shop Monkey is so simple to use compared to competitors."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

TR

Todd R.

CEO

> "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740)

GH

Gloria H.

Co-owner

> "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649)

LF

Luis F.

President

> "Technical support has become terrible."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

BB

Bryson B.

President & Operations Manager

> "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782)

MP

Maxim P.

Owner

> "It doesn't have any support for chargebacks or disputes"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047)

RY

Rolanda Y.

Office Manager

> "We love the ease of communication with customers through Shopmonkey!"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

TR

Todd R.

CEO

> "Chat support is non-existent."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740)

DM

David M.

Owner

> "The final invoice looks professional."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837104)

Kevin W.

Supply Chain Manager

> "Less user-friendly than other options available in recent years."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949)

AS

Adrian S.

Owner / CEO

> "Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2913754)

RF

Rebecca F.

Controller

> "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423)

SK

Sam K.

General Manager

> "Makes running and operating the business easy."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836953)

DL

Dimitri L.

Owner

> "Basically not allowing us to print an invoice if we didn't input the mileage out."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364)

TD

THomas D.

Sales, Integration

> "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090)

AP

Alyssa P.

service writer

> "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250)

DT

Daniel T.

Owner

> "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382)

TS

Tessa S.

Owner/Service Writter

> "Penny rounding on most invoices is incorrect due to a rounding logic error."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121)

DD

DANIEL D.

OWNER/ OPERATOR

> "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051)

SK

Syed K.

Owner

> "Their electronic customer communication is hit or miss and often tiem not reaching customers."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588)

DD

DANIEL D.

OWNER/ OPERATOR

> "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051)

SK

Syed K.

Owner

> "Their reporting is very confusing and I was not easily able to track my shop's profitability ."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588)

DH

David H.

Owner/Diagnostic Tech

> "The time savings and accuracy are astonishing, I don't know how other shops work without it."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898)

SB

Scott B.

Business Development

> "The software is expensive to begin with, so adding Canadian exchange on top is painful."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2537845)

[View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

VR

Verified Reviewer

Automotive shop technician

> "i like the oem data that allows me to track milage and its information on comapny factory direct repair and it's..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7121339)

AF

Austin F.

Engineering technician

> "Sometimes some of the paths you follow lead you further from the answers you’re looking for. If someone bad adds..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6813699)

VR

Verified Reviewer

Satisfied customer

> "It made it easy to find accurate service procedures, wiring diagrams, and diagnostic details, which helped improve..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7154480)

CM

Chris M.

owner

> "The part of ALLDATA I liked the least was the interface can be very overwhelming at first and hard to navigate."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6795966)

MA

Mike A.

Manager

> "ALLDATA includes labor times and estimating tools that make it easier to create fair and consistent quotes. Since..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

BJ

Brantan J.

Owner

> "All data wiring diagrams are not the best."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6766667)

VR

Verified Reviewer

Engineer

> "It is an essential tool for any serious mechanic. Despite the high price, the level of detail and reliable technical..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7074966)

GA

Gabriel A.

Owner

> "This is a complete lie and now they wont cancel my subscription and says that I locked in for 12 months......."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6822470)

MA

Mike A.

Manager

> "helpful for car repair because it gives you accurate, factory‑approved information straight from the vehicle..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

JE

Jeff E.

Service manager

> "Whenever a search yields no result it makes things difficult"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6726153)

DF

David F.

Owner

> "Great for finding issues and being able to trace the issue to fix it via diagrams or previous technicians that said..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6883187)

JK

Jillian K.

OFFICE MANAGER

> "THE SALES TEAM CALLED FAR TOO MUCH PRIOR TO SET UP, IT BECAME ANNOYING."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6400874)

VR

Verified Reviewer

Satisfied customer

> "What I liked most about ALLDATA was its comprehensive and reliable access to OEM repair information."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7154480)

RK

Rob K.

Manager

> "Had little customer support in Canada."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

MA

Mike A.

Manager

> "it gives quick access to clear, reliable repair information. When listed properly."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

RK

Rob K.

Manager

> "Very slow."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

DP

Dawn P.

Technician

> "ALLDATA provides the most comprehensive automotive technician guide around,from basic repairs to full..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6495739)

CK

Clint K.

General manager

> "I don’t like how expensive it is and how it is difficult to find repair procedures."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3810869)

SO

Shelly O.

Service Department Dispatcher Shop Foreman

> "It has access to all TSBs that may apply to the vehicle which is very helpful if there is a known problem but may be..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6563222)

EW

Esveydi W.

Service Writer

> "Often times the whole site would be down and we were unable to create estimates or process invoices, tasks that are..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3369437)

ST

Starre T.

Parts Manager

> "Great wiring diagrams."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7125653)

JG

Julie G.

Office Manager

> "I have not found any aspects that are difficult to use."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3735088)

BJ

Brantan J.

Owner

> "Labor guides are great and repair procedures are accurate for most vehicles."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6766667)

GS

Gurdev S.

Owner

> "This company is fraud and be aware of sales people."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3311983)

DF

David F.

Owner

> "I was interested in AllData for starting my own business."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6883187)

GS

Gurdev S.

Owner

> "This company is worst company than mobile providers."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3311983)

AM

Aram M.

Owner

> "Creating estimates is simple and easy to locate the options to add."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6408512)

KS

KELLY S.

President

> "Tried to terminate the 3 year agreement but was informed we would still have to pay the balance of the contract. "

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2684613)

CB

Chad B.

Field Operation Lead

> "It has helped improve our repair time and keeps us from sending out equipment to other repair shops."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___4874118)

KS

KELLY S.

President

> "Majority of the time Alldata could not provide the information we needed. "

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2684613)

RK

Rob K.

Manager

> "Flowed fairly well for the most part"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

TC

Timothy C.

OWNER

> "I paid them for over 20 years They tried to overcharge me at end of service"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2512271)

[View Reviews](https://www.capterra.com/p/10010667/Alldata/reviews/)

## User interface

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

4.60 (265)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

4.02 (101)

### Features

Shopmonkey

Top features

36/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/169022/Shopmonkey/#features)

ALLDATA

15/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/10010667/Alldata/#features)

### Recognition

Shopmonkey

Best Value Auto RepairSoftware (2022) 

No recognitions have been awarded to ALLDATA

### Deployment & support

Shopmonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ALLDATA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shopmonkey

-   By Shopmonkey
-   Located in United States
-   Founded in 2016

ALLDATA

-   By ALLDATA
-   Located in United States
-   Founded in

## Popular Comparisons

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[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/)

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[View full comparison](https://www.capterra.com/compare/216500-10010667/Autoleap-vs-Alldata)

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

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4.6

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[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

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Price

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4.1

Features

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4.0

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[View full comparison](https://www.capterra.com/compare/147213-10010667/AutoRepair-Cloud-vs-Alldata)

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

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4.5

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4.6

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[View full comparison](https://www.capterra.com/compare/121909-169022/Shop-Boss-Pro-vs-Shopmonkey)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

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4.0

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4.6

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