# Compare Shopmonkey vs Tekmetric 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shopmonkey and Tekmetric based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/169022-190952/Shopmonkey-vs-Tekmetric --- # Shopmonkey vs Tekmetric Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShopmonkeyTekmetric2/4 selected [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.7 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/) [## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting Price $199.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment VB Based on [265 reviews](#user-reviews) Positive 240 Neutral 11 Negative 14 [## Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.7 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/) Starting Price $179.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment MS Based on [103 reviews](#user-reviews) Positive 96 Neutral 5 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Orderry 4.7 (35) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Fullbay 4.6 (97) * * * Starting Price $188.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Shop-Ware 4.8 (163) * * * Starting Price $249.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Shop Boss 4.4 (89) * * * Starting Price $199.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 36 / 45 Only Shopmonkey - Accounting - Communication Management - Data Import/Export 28 / 45 User satisfaction User satisfaction 4.6 User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.7 User reviews[103](https://www.capterra.com/p/190952/Tekmetric/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $199Flat Rate, Per Month - Free version - Free trial Price starts from $179Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations. Best for Designed for independent shops and auto repair shop franchises of all sizes, service writers, auto technicians, multi-shop owners, and more, the tool offers invoicing, payments, inventory, and more. ## User reviews Pros & cons VB Vanessa B. Bookkeeper > "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AH Amanda H. Accountant > "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736) CS Cherif S. HR Manager > "It has seamless features that helps us fix issues with efficiency." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) VB Vanessa B. Bookkeeper > "This flexibility may create risks related to data integrity and trust." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AS Adewale S. HIO > "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RA Rania A. Bookkeeper > "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) DB Desi B. Project manager > "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823) KH Kevin H. Owner > "Reports aren't accurate, sales reports aren't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RA Rania A. Bookkeeper > "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) JA Joe A. Owner and operator > "Price, issues with customer view when customer sees invoice or estimate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) BM Brian M. CEO > "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) KH Kevin H. Owner > "Save your money, this product was written by a toddler with an etch a sketch." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RY Rolanda Y. Office Manager > "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) BG Bruce G. President > "they are getting a 1 star rating because I don't have the option to give them a zero." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415) JH John H. President > "The software helped us elevate efficiency in our shops and increased revenue by 85%." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695) BM Brian M. CEO > "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) RA Rania A. Bookkeeper > "Shopmonkey does a great job of making the workflow easier to manage." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) RY Rolanda Y. Office Manager > "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) AS Adewale S. HIO > "Also, it gives much value for money." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) SV Sajeev V. Manager > "Unprofessional, Poor Service & Hidden Cancellation Policy" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535) HG Heldor G. Assessor > "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888) KH Kevin H. Owner > "Constant bugs, constant problems." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) LA Lagi A. Service Writer/Manager > "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) RM Ricardo M. SERVICE MANAGER > "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) LA Lagi A. Service Writer/Manager > "Everything about this software has made work life so much easier and also has helped us to bring in more business and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) KH Kevin H. Owner > "Inventory isn't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) JA Joe A. Owner and operator > "Interactive and saving feature was useful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) KH Kevin H. Owner > "Customer support is non existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) CS Cherif S. HR Manager > "The dashboard is intuitive and very easy to use." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) JG Jeremy G. Lead Mechanic > "There is way too much to do and it takes the bookkeeping aspect of the mind a bit." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) NS Nicole S. Research Analyst > "Shopmonkey has amazing customer support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092) RM Ricardo M. SERVICE MANAGER > "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) RS Rupal S. Co ordinator > "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049) RM Ricardo M. SERVICE MANAGER > "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for anything." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) MM Micah M. Owner/Manager > "Has helped us keep track of things a lot better and take our customer information side of things to the next level." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) LE Lisa E. Owner > "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540) JS Joao S. Customer success executive > "Easy to setup and implement with our ERP and accounting software." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219) JA Jason A. operations asst. manager > "i found their terminology to be odd and un-intuitive." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433) MR Michelle R. CFO > "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) AG Ana G. VP > "Not enough preloaded data or procedure for transmission." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) MS Martin S. Owner > "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209) LF Luis F. President > "The platform is good but does have glitches that nobody seems to care to address or respond." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) RY Rolanda Y. Office Manager > "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) MR Michelle R. CFO > "Everything had to be processed manually which was messy and exhausting." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) VR Verified Reviewer Help > "There might be a mobile app available, enabling users to access essential features on-the-go." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638) NH Nicole H. Owner > "That is a loss in revenue yet they charge more than others in the industry like Mitchell." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804) JG Jeremy G. Lead Mechanic > "It is user friendly for those of us not super online." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) MM Micah M. Owner/Manager > "The onboarding of the program to our business was tedious and somewhat difficult." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) KN Kaylee N. Secretary > "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197) LF Luis F. President > "Been a customer for almost 4 years and have noticed the decline in the technical support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) AG Ana G. VP > "Hopefully in the future they will be able to update there program to update the transmission side of the programming." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) NH Nate H. Owner/ Service Writer > "The system is very bad at doing its own math." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286) Rocco R. Material handler > "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127) KP Ken P. Owner > "All, found the system too complicated to manipulate. " [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107) JG Josh G. Owner > "Great communication ability between our shop and customers" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807) JB Joshua B. Manager > "This is a software created by people who do not work in the automotive industry and do not know how a shop works." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454) JG Jeremy G. Lead Mechanic > "Shop Monkey is so simple to use compared to competitors." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) TR Todd R. CEO > "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) GH Gloria H. Co-owner > "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649) LF Luis F. President > "Technical support has become terrible." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) BB Bryson B. President & Operations Manager > "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782) MP Maxim P. Owner > "It doesn't have any support for chargebacks or disputes" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047) RY Rolanda Y. Office Manager > "We love the ease of communication with customers through Shopmonkey!" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) TR Todd R. CEO > "Chat support is non-existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) DM David M. Owner > "The final invoice looks professional." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837104) Kevin W. Supply Chain Manager > "Less user-friendly than other options available in recent years." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) AS Adrian S. Owner / CEO > "Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2913754) RF Rebecca F. Controller > "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423) SK Sam K. General Manager > "Makes running and operating the business easy." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836953) DL Dimitri L. Owner > "Basically not allowing us to print an invoice if we didn't input the mileage out." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364) TD THomas D. Sales, Integration > "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090) AP Alyssa P. service writer > "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250) DT Daniel T. Owner > "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382) TS Tessa S. Owner/Service Writter > "Penny rounding on most invoices is incorrect due to a rounding logic error." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121) DD DANIEL D. OWNER/ OPERATOR > "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) MM Mark M. Owner > "The only thing I don't like about the feature is not having implemented it earlier and in hopes that it will integrate..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2189704) DD DANIEL D. OWNER/ OPERATOR > "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) SK Syed K. Owner > "Their electronic customer communication is hit or miss and often tiem not reaching customers." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) DH David H. Owner/Diagnostic Tech > "The time savings and accuracy are astonishing, I don't know how other shops work without it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898) SK Syed K. Owner > "Their reporting is very confusing and I was not easily able to track my shop's profitability ." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) [View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/) MS Matt S. ceo > "Initial communication was responsive and upbeat. After we signed on, follow-up dropped off. When we needed help the most..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582) MS Matt S. ceo > "Day-to-day actions (building estimates, updating ROs, juggling parts & labor) take longer than they should." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582) ZM Zach M. Assistant Service Manager > "I love how everything integrates so seamlessly, especially the parts catalogs." [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6593121) SS Scott S. Owner > "If we lose internet connection we are down and then all of our systems are down. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6540832) CL COREY L. owner > "what i liked most about tekmetric is a place to make estimates and invoices keeps track of sales" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6165411) MS Matt S. ceo > "It’s hard to get new staff comfortable without heavy training." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582) JS Joe S. General Manager > "Our customers love the Technology and the use of email and text messaging to relay information about the repair,..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037) BJ Brantan J. Shop foreman > "Partstech integration seemed to have issues all the time" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6740402) JS Joe S. General Manager > "Tekmetric offers a complete shop management system including DVIs, two way texting with customers, online payment..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037) JS JARRET S. OWNER > "Seems like a small complaint, it cost us hundreds of dollars in mistakes, and they REFUSED to make the bottom line..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170) JS JARRET S. OWNER > "Texting inspections to customers was a great feature." [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170) JS JARRET S. OWNER > "The main summary report had lots of very important things missing." [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170) JT Jimmy T. President > "We transitioned to Tekmetric in 2019 from RO Writer, and it has been an incredible improvement in every way." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___4973423) AK Andrew K. General Manager > "I don't like how there is no date box for State inspections, this piece of information is vital to shops that have state..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3135320) SS Scott S. Owner > "Very easy to use, the system in very intuitive." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6540832) AK Andrew K. General Manager > "I don't like how invoices are sent via email to customers, they are sent in a shrunk-down version, the customer needs to..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3135320) PM Peter M. Sales Manager > "Tekmetric is the easiest software to learn and perform daily tasks" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6000567) CL COREY L. owner > "implementation was not full satisfied" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6165411) JG Joshua G. General Manager > "It has not only accelerated our ability as an inside staff, but the cross-communication between tekmetric and..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356) DT Darrell T. Automotive Technician > "The one downfall I wish we had on this software was able to annotate PDF files along with an actual mobile app. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011838) JS Joe S. General Manager > "We can easily access previous inspections and work done to guide a customer through the "what is next" process." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037) MV MARICELA V. President > "Lacks MANY MANY basic features, i.e., old employees have to be deleted (losing old employee's address, phone number,..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2423586) JS JARRET S. OWNER > "It was a little better for the owner." [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170) SM Stephen M. owner > "This software needed to be beta run for a year or at least be willing to fix issues-not Phone friendly-" [See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___3287091) CS Chuck S. Owner > "Inventory management is super helpful and integrated with parts ordering." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3934551) G. Frank M. Owner > "You don't like having to bounce around and verify labor times." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859) G. Frank M. Owner > "What I like most about the sofware is the ability to implement detail inspections with video inspections. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859) TD Thomas D. Tech > "It's just miserable, worst program that I have ever used in my Mechanic / Technician Career" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___4760858) JS Joe S. General Manager > "This technology has set us apart from other service centers in our market." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037) LC LIONEL C. PRESIDENT > "All my parts suppliers do not integrate properly" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011842) DT Darrell T. Automotive Technician > "I love being able to create our own inspections and being able to load PDFs and photos of ease" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011838) RB Rickey B. Owner > "We were struggling to keep everything organized, filed and billed. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012213) MB Montey B. Franchisee > "Many options available that can be utilized to ensure your business if running efficiently and effectively." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012371) ML MATTHEW L. SERVICE MANAGER > "NO0T REQUIRE CONSTANT UPDATES LIKE RO WRITER" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011958) KK Kathy K. Owner > "Having the vehicle details, fluids,filters,etc. on the right-side menu is the BEST!" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011968) MM Michael M. owner > "Running with the big systems for 30 years left me out of the loop of some modern technology." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012486) JG Joshua G. General Manager > "Every system of course has room for growth, but quite honestly for any negatives that could arise, the positives would..." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356) TW Tracy W. Service Manager > "The reporting process is a bit of an issue. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012242) Russ K. Owner > "TekMetric offers most everything we need but is responsive to requested improvements and upgrades. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012528) RJ Randy J. owner > "the only down side is the invoice entry, to return a part is a long process, wish there was a shorter wat to do this." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2262384) EK Elijah K. Owner > "My entire team now uses the software and relies on it for information sharing." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011979) G. Frank M. Owner > "What I liked least was it was difficult to learn and didn't seem intuitive enough. " [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859) MU Michael U. ceo > "had some issues switching from ro writer to tekmetrics but team was very helpful and the issues were taken care of." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012196) EM Evan M. owner > "labor guide is not accurate at all, sometimes off by over 70 %" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2514764) JG Joshua G. General Manager > "We are more than satisfied with how tekmetric has worked for us, and the continual updates keep getting better." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356) MV MARICELA V. President > "Cannot post a credit for a customer." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2423586) JS Joseph S. Service Advisor > "The software runs quickly and they have great online help and IT support." [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011034) SK Stephen K. Founder and President > "Ease of use, lack of intuitive and adaptation to our workflow" [See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2706976) [View Reviews](https://www.capterra.com/p/190952/Tekmetric/reviews/) ## User interface [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) 4.60 (265) [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) 4.75 (103) ### Features Shopmonkey Top features 36/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/169022/Shopmonkey/#features) Tekmetric 28/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/190952/Tekmetric/#features) ### Recognition Shopmonkey Best Value Auto RepairSoftware (2022)  No recognitions have been awarded to Tekmetric ### Deployment & support Shopmonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Tekmetric Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shopmonkey - By Shopmonkey - Located in United States - Founded in 2016 Tekmetric - By Tekmetric - Located in United States - Founded in 2015 ## 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