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Shopmonkey vs Carketa: Which is a better fit?

Updated on February 16th, 2025
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Summary
Features in Auto Repair
36
Best performer
43
  • Accounting
  • API
  • Appointment Management
18
43
User satisfaction
4.7
User reviews250
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.7
4.6
User reviews14
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.

Dealerships of all sizes who need more transparency into their dealership operations to increase inventory turn and make more money.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
169022
5 screenshots
208724
3 screenshots

Shopmonkey

Top Features
36/43
  • Chat/Messaging
  • Document Management
  • Electronic Signature
  • Marketing Management
  • Prioritization
  • Records Management
  • Vehicle Information
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Communication Management
  • CRM
  • Customer Database
  • Customer History
  • Data Import/Export
  • Employee Scheduling
  • Estimating
  • Inspection Management
  • Inventory Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Progress Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • User Management
  • VIN Lookup
  • Workflow Management
  • Work Order Management
See All features
Hide Auto Repair Software Features -

Carketa

18/43
Show Auto Repair Software Features +

Shopmonkey

  • Best Value Auto Repair
    Software (2022)

Carketa

--

Shopmonkey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Carketa
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shopmonkey
  • By Shopmonkey
  • Located in United States
  • Founded in 2016
Carketa
  • By Carketa
  • Located in United States
  • Founded in 2020
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