# Compare Shopmonkey vs AutoLeap 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AutoLeap and Shopmonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/169022-216500/Shopmonkey-vs-Autoleap --- # AutoLeap vs Shopmonkey Features and Cost Comparison Last updated July 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AutoLeapShopmonkey2/4 selected [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) [## AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $179.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [744 reviews](#user-reviews) Positive 723 Neutral 9 Negative 12 [## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting Price $239.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [265 reviews](#user-reviews) Positive 240 Neutral 11 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 41 / 45 Only AutoLeap - Prioritization - Records Management 40 / 45 Only Shopmonkey - API User satisfaction User satisfaction 4.8 User reviews[744](https://www.capterra.com/p/216500/Autoleap/reviews/) Ease of use 4.7 Functionality 4.8 Value for money 4.7 Customer support 4.9 User satisfaction 4.6 User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $179Flat Rate, Per Month - Free version - Free trial Price starts from $239Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for auto repair shops, specialty shops, tire shops, multi-location operations, and franchises in the US and Canada, the tool helps businesses streamline their daily operations and tasks. Best for Shopmonkey is the all-in-one shop management software purpose-built for every type of auto repair shop. It manages and simplifies business operations to save time and increase revenue. ## User reviews Pros & cons AK Andrea K. Owner - Administrator > "It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6770853) Shawn G. Director > "The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) PS Pawan S. Controller > "From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700) WJ Wyatt J. Owner > "Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364) AI Alexander I. Owner > "exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6467568) SF Sam F. Chief Technology Officer > "When they do push updates it sometimes messes with something mid-tuesday." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7154094) Pooya B. SERVICE ADVISOR AND MANAGER > "Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019) AP Alissa P. agent > "There are occasional bugs and slowdowns, especially when things get busy." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7141520) Shawn G. Director > "The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) Shawn G. Director > "Autoleap does not have any technician efficiency tools/ information available. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) JY Jacob Y. Owner > "AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6690231) AS Adam S. Owner > "The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) SW Shannon W. Owner > "AutoLeap provides a great parts ordering experience which makes it very easy to compare parts pricing and add them back onto your estimate." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6443093) SF Sam F. Chief Technology Officer > "Customers still seem to be confused about the prices shown on the estimate anyway therefore, I will continue to explain them." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7154094) RD Robert D. Manager > "Was able to merge our Alldata customer database and repair history to autoleap for easy lookup" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6618970) CB COLLIN B. Owner > "they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) TV TODD V. owner > "It saves all my customer data, which allows me to easily communicate with them." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6506816) Shawn G. Director > "Then suddenly they stopped sending the monthly reports - but the issue was never fixed. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) JH John H. President > "Bringing the processes of scheduling, estimating to invoicing into a more streamlined process." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6456759) DD David D. Owner > "We have had problems with over 50% of our messages not going through to customers (autoleap is blaming it on customers spam blockers)." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315) JM Jaqlyn M. Operations Manager > "There are things that make a lot more sense than our previous software like having the ability for customers to defer services and having record of what..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4982778) Shawn G. Director > "The implementation of the features is pretty terrible compared to competitors." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) LS Luis S. Business Owner > "It brings a level of professionalism that attracts new customers, and provides customer experience that makes them feel we are at the top of our industry,..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6187708) AS Adam S. Owner > "The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) Reed R. Owner > "Using AutoLeaps marketing essentials in combination with AutoLeap allows us to have a smooth and seamless customer online scheduling experience. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5094888) CB COLLIN B. Owner > "It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) JT Jeff T. General Manager > "I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265) CB COLLIN B. Owner > "Often inspections would come back incomplete and we would lose all data and details of the inspection." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) MD Michael D. Owner > "The features, out of the variety of items our Team likes, that most stood out so far is the carmax and motor functionality to quickly estimate work and..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4905839) WK Wisam K. Store Manager > "When putting customers in the system have to have info so hard to make estimate just on the go." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6641475) JM Jacob M. Mechanic > "I'm still in the implementation stage but it's already helping me organize my invoices and records better." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6562648) AS Adam S. Owner > "I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) RB RANDY B. GENERAL MANAGER > "AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6598258) KH Kirstin H. Service Admin > "That we cannot search for a vehicle by VIN after it the work order has been created, we have only been able to search by customer name or by a specific car..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5091678) Pooya B. SERVICE ADVISOR AND MANAGER > "AutoLeap is a modern and intuitive software for managing automotive shops." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019) HP Hunter P. Automotive technician > "Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6488862) BS Belal S. Service Manager > "I liked how everything is organised with the system and terminals they offer can integrate with Autoleap." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6531118) JP Jake P. store manager > "tested internet and found no problems , so confirmed that at times it is running slow and lagging." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6515560) AM Abdy M. Owner > "Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6683372) RH Ray H. Advisor > "The tire portion takes way to long to navigate, looking up prior history is not great." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6499187) PS Pawan S. Controller > "AutoLeap is a modern solution built with auto repair businesses in mind." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700) AB Aaron B. Owner > "We are a mobile company and holding the tablet and the customers card in one hand while typing the credit card information with the other hand has proven..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4886136) SR Sharon R. Service Manager > "We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6019490) JW Jolisa W. co owner-manager > "The initial process is a little bit tedious and kind of a long process, however there is so much help along the way, and I can see why they broke it up..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6509778) EC Ebem C. CEO > "What I Like most about AutoLeap it's built for both basic and advanced shop needs." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6497023) JT Jeff T. General Manager > "The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265) DK Diako K. Owner Operator > "How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6687202) DD David D. Owner > "Key features that are meant to make the software more useful do not function as intended." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315) EA Evan A. Owner > "User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!!" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6511615) BG Brian G. Owner > "THAT I DIDN'T GET IT AUTOLEAP SOONER WHEN I WAS SHOPPING AROUND FOR A NEW INVOICING PROGRAM" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462369) WJ Wyatt J. Owner > "Their profitability by service view was a nice feature." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364) AS Adam S. Owner > "They are a money grab contact software and will put the carrot out in front of you." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) CH Crystal H. Secretary, service writer > "I like how everything is combined in one spot for ordering parts." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6570516) ET Eryn T. Service Writer > "Not being able to look up tire inventory." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6382613) JE Jessica E. COO > "everything all in one place - helps me to streamline all opeations" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6490175) JJ Justin J. Owner > "I have had parts disappear from ROs and then they don't get paid for. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939) MC Missy C. Office Manager > "Very easy to implement, as AutoLeap customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6419151) BJ Bob J. Business Owner > "Information from my old system could not be transferred" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462521) AM Ashden M. Owner > "Very helpful support staff, and advanced tracking on RO's." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6609907) JS Jodi S. Coordinator > "The software on mobile has not been optimised." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6483947) Adrienne G. Owner, Bookkeeper > "It offers so many features for management on the shop side and it integrates so seamlessly with Quickbooks Online." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6173853) JJ Justin J. Owner > "I have lost an extreme amount of money to so called "glitches" in the system. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939) TW TRACY W. service manager > "I feel that this system will greatly improve our systems at the shop level." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6417850) AF Antonio F. Managing Partner > "Not able to test the software before signing a yearly contract" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6543603) MH Matt H. President > "Cloud-based, intuitive interface, customizable work flow, integrated payments and marketing campaigns" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4991494) EL Elias L. Service Advisor > "As a service advisor, I cannot load pictures like the techs." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6445468) MS Matthew S. CEO > "Our onboarding person was amazing, and their live chat support is responsive and helpful. Despite the lack of some features on our wishlist, we have found..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6172111) SO Stephanie O. office manager > "having to manually input every single new part when I'm trying to create a new service (mostly an issue because QBO didn't have these line items already)" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6039023) MG MAIRA G. OWNER > "I REALLY LIKE THE TEXT COMMUNICATION AND THE ALL IN ONE SOFTWARE" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6559497) WD Wyatt D. Owner/Operator > "I miss the supplier specific tabs for ordering...parts tech is nice, but daily I have to manual entry parts that my local suppliers have the aren't coming..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5084531) KL Keri L. Office Manager > "The ease to move around and access to all of the information you could ever need at the push of a button." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6486342) DS Dru S. Partner > "The basics are available, but some vehicles are lacking" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6652222) DE Dominic E. CEO > "Autoleap helped me to operate my business with ease and very effectively" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6490180) SL Sebastian L. Gm > "My phone their support they were no help they say they pulled from motors database like everybody else does. But Identifix pulls parts and labor from motor..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4887987) EF Ellie F. Manager > "With new programs, it's easy to feel lost and confused and I felt confident going to Julia or any other team member to ask questions!" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6498567) HL Holly L. Admin > "Some of our parts supplies cannot integrate with the system or nextpart/parts tech, not totally an autoleap issue though." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891) CJ Chase J. Mechanic > "Over all auto leap makes my job easier. And makes thing easier to track." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6513070) EM Elvis M. Owner > "The only Con I can think of is not being able to provide spanish invoices or estimates to my Spanish speaker customers." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6063271) AB Al B. Owner Proprietor > "Fortunately we were using the software as we went thru the orientation, so we organically had questions and were working through discovering more functions..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869) AB Andrew B. Technician > "A few glitches in the software." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6631362) [View Reviews](https://www.capterra.com/p/216500/Autoleap/reviews/) VB Vanessa B. Bookkeeper > "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AH Amanda H. Accountant > "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736) CS Cherif S. HR Manager > "It has seamless features that helps us fix issues with efficiency." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) VB Vanessa B. Bookkeeper > "This flexibility may create risks related to data integrity and trust." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AS Adewale S. HIO > "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RA Rania A. Bookkeeper > "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) DB Desi B. Project manager > "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823) JA Joe A. Owner and operator > "Price, issues with customer view when customer sees invoice or estimate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RA Rania A. Bookkeeper > "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) BG Bruce G. President > "they are getting a 1 star rating because I don't have the option to give them a zero." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415) JH John H. President > "The software helped us elevate efficiency in our shops and increased revenue by 85%." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695) KH Kevin H. Owner > "Reports aren't accurate, sales reports aren't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RA Rania A. Bookkeeper > "Shopmonkey does a great job of making the workflow easier to manage." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) RM Ricardo M. SERVICE MANAGER > "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) AS Adewale S. HIO > "Also, it gives much value for money." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) JG Jeremy G. Lead Mechanic > "There is way too much to do and it takes the bookkeeping aspect of the mind a bit." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) HG Heldor G. Assessor > "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888) RM Ricardo M. SERVICE MANAGER > "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) JA Joe A. Owner and operator > "Interactive and saving feature was useful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) KH Kevin H. Owner > "Save your money, this product was written by a toddler with an etch a sketch." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) CS Cherif S. HR Manager > "The dashboard is intuitive and very easy to use." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) RM Ricardo M. SERVICE MANAGER > "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) NS Nicole S. Research Analyst > "Shopmonkey has amazing customer support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092) LE Lisa E. Owner > "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540) RS Rupal S. Co ordinator > "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049) SV Sajeev V. Manager > "Unprofessional, Poor Service & Hidden Cancellation Policy" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535) JS Joao S. Customer success executive > "Easy to setup and implement with our ERP and accounting software." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219) KH Kevin H. Owner > "Constant bugs, constant problems." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) BM Brian M. CEO > "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) KH Kevin H. Owner > "Inventory isn't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RY Rolanda Y. Office Manager > "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) KH Kevin H. Owner > "Customer support is non existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) MS Martin S. Owner > "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209) BM Brian M. CEO > "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) VR Verified Reviewer Help > "There might be a mobile app available, enabling users to access essential features on-the-go." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638) RY Rolanda Y. Office Manager > "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) JG Jeremy G. Lead Mechanic > "It is user friendly for those of us not super online." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) LF Luis F. President > "The platform is good but does have glitches that nobody seems to care to address or respond." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) KN Kaylee N. Secretary > "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197) NH Nicole H. Owner > "That is a loss in revenue yet they charge more than others in the industry like Mitchell." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804) LA Lagi A. Service Writer/Manager > "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) LF Luis F. President > "Been a customer for almost 4 years and have noticed the decline in the technical support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) LA Lagi A. Service Writer/Manager > "Everything about this software has made work life so much easier and also has helped us to bring in more business and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) JA Jason A. operations asst. manager > "i found their terminology to be odd and un-intuitive." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433) Rocco R. Material handler > "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127) JB Joshua B. Manager > "This is a software created by people who do not work in the automotive industry and do not know how a shop works." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454) JG Jeremy G. Lead Mechanic > "Shop Monkey is so simple to use compared to competitors." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) TR Todd R. CEO > "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) GH Gloria H. Co-owner > "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649) AG Ana G. VP > "Not enough preloaded data or procedure for transmission." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) MM Micah M. Owner/Manager > "Has helped us keep track of things a lot better and take our customer information side of things to the next level." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) LF Luis F. President > "Technical support has become terrible." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) MR Michelle R. CFO > "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) MR Michelle R. CFO > "Everything had to be processed manually which was messy and exhausting." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) RY Rolanda Y. Office Manager > "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) MM Micah M. Owner/Manager > "The onboarding of the program to our business was tedious and somewhat difficult." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) TD THomas D. Sales, Integration > "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090) MP Maxim P. Owner > "It doesn't have any support for chargebacks or disputes" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047) DT Daniel T. Owner > "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382) TR Todd R. CEO > "Chat support is non-existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) AG Ana G. VP > "Hopefully in the future they will be able to update there program to update the transmission side of the programming." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) NH Nate H. Owner/ Service Writer > "The system is very bad at doing its own math." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286) DD DANIEL D. OWNER/ OPERATOR > "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) KP Ken P. Owner > "All, found the system too complicated to manipulate. " [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107) JG Josh G. Owner > "Great communication ability between our shop and customers" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807) Kevin W. Supply Chain Manager > "Less user-friendly than other options available in recent years." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) DD DANIEL D. OWNER/ OPERATOR > "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) RF Rebecca F. Controller > "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423) DH David H. Owner/Diagnostic Tech > "The time savings and accuracy are astonishing, I don't know how other shops work without it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898) DL Dimitri L. Owner > "Basically not allowing us to print an invoice if we didn't input the mileage out." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364) LF Luis F. President > "Easy to use and comprehensive with the features needed" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) AP Alyssa P. service writer > "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250) HT Heng T. Lawyer > "It’s very fast and quick to use but expensive" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4956231) TS Tessa S. Owner/Service Writter > "Penny rounding on most invoices is incorrect due to a rounding logic error." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121) Kevin W. Supply Chain Manager > "They seem to truly understand how shops run and how to transform that into digital tools." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) SK Syed K. Owner > "Their electronic customer communication is hit or miss and often tiem not reaching customers." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) BB Bryson B. President & Operations Manager > "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782) SK Syed K. Owner > "Their reporting is very confusing and I was not easily able to track my shop's profitability ." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) Minkyo J. Graduate Student > "My uncle runs an auto shop and I suggested he try this to manage things that he used to manage manually and he LOVES it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3475175) SB Scott B. Business Development > "The software is expensive to begin with, so adding Canadian exchange on top is painful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2537845) [View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/) ## User interface 4.84 (744) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) 4.60 (265) ### Features AutoLeap Top features 41/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/216500/Autoleap/#features) Shopmonkey 40/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/169022/Shopmonkey/#features) ### Recognition AutoLeap is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Auto RepairSoftware (2024)  Best Value Auto RepairSoftware (2022)  Shopmonkey Best Value Auto RepairSoftware (2022)  ### Deployment & support AutoLeap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopmonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AutoLeap - By AutoLeap - Located in Canada - Founded in Shopmonkey - By Shopmonkey - Located in United States - Founded in 2016 ## Popular Comparisons [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $179/month Price $39.99/month 4.8 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/201737-216500/ARI-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $239/month Price $39.99/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-201737/Shopmonkey-vs-ARI) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $179/month Price $59.99/month 4.8 Features 4.9 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-216500/AutoRepair-Cloud-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $239/month Price $59.99/month 4.5 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-169022/AutoRepair-Cloud-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[4.09 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) $179/month Price Contact vendor for pricing 4.8 Features 3.9 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/145351-216500/Manager-SE-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.45 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) $239/month Price $199/month 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/121909-169022/Shop-Boss-Pro-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [RO Writer](https://www.capterra.com/p/173266/R-O-Writer/)[3.88 (93)](https://www.capterra.com/p/173266/R-O-Writer/reviews/) $179/month Price $199/month 4.8 Features 4.0 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/173266-216500/R-O-Writer-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $239/month Price $109/month 4.5 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $179/month Price $109/month 4.8 Features 4.1 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-216500/NAPA-TRACS-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Fullbay](https://www.capterra.com/p/170876/Fullbay/)[4.65 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) $239/month Price $188/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-170876/Shopmonkey-vs-Fullbay) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/) $179/month Price $199/month 4.8 Features 4.1 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/216500-10010667/Autoleap-vs-Alldata) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/) $239/month Price $199/month 4.5 Features 4.1 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/169022-10010667/Shopmonkey-vs-Alldata)