# Compare Shopmonkey vs AutoLeap 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AutoLeap and Shopmonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/169022-216500/Shopmonkey-vs-Autoleap --- # AutoLeap vs Shopmonkey Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AutoLeapShopmonkey2/4 selected [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) [## AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $179.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [744 reviews](#user-reviews) Positive 723 Neutral 9 Negative 12 [## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting Price $199.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment VB Based on [265 reviews](#user-reviews) Positive 240 Neutral 11 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 41 / 45 Only AutoLeap - Chat/Messaging - Electronic Signature - Marketing Management 36 / 45 Only Shopmonkey - API User satisfaction User satisfaction 4.8 User reviews[744](https://www.capterra.com/p/216500/Autoleap/reviews/) Ease of use 4.7 Functionality 4.8 Value for money 4.7 Customer support 4.9 User satisfaction 4.6 User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $179Flat Rate, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for auto repair shops, specialty shops, tire shops, multi-location operations, and franchises in the US and Canada, the tool helps businesses streamline their daily operations and tasks. Best for Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations. ## User reviews Pros & cons AK Andrea K. Owner - Administrator > "It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6770853) Shawn G. Director > "The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) PS Pawan S. Controller > "From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700) WJ Wyatt J. Owner > "Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364) AI Alexander I. Owner > "exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6467568) AP Alissa P. agent > "There are occasional bugs and slowdowns, especially when things get busy." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7141520) Pooya B. SERVICE ADVISOR AND MANAGER > "Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019) Shawn G. Director > "Autoleap does not have any technician efficiency tools/ information available. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) Shawn G. Director > "The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) AS Adam S. Owner > "The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) JY Jacob Y. Owner > "AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6690231) CB COLLIN B. Owner > "they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) SW Shannon W. Owner > "AutoLeap provides a great parts ordering experience which makes it very easy to compare parts pricing and add them back onto your estimate." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6443093) Shawn G. Director > "Then suddenly they stopped sending the monthly reports - but the issue was never fixed. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) RD Robert D. Manager > "Was able to merge our Alldata customer database and repair history to autoleap for easy lookup" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6618970) HL Holly L. Admin > "Some of our parts supplies cannot integrate with the system or nextpart/parts tech, not totally an autoleap issue though." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891) AB Al B. Owner Proprietor > "Fortunately we were using the software as we went thru the orientation, so we organically had questions and were working through discovering more functions..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869) DD David D. Owner > "We have had problems with over 50% of our messages not going through to customers (autoleap is blaming it on customers spam blockers)." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315) HL Holly L. Admin > "The tech app allows the technicians to spend more time working on vehicles and les on admin duties." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891) Shawn G. Director > "The implementation of the features is pretty terrible compared to competitors." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842) BM Blake M. Owner > "We were up and running using AutoLeap in our shop within 2 weeks and have already seen a dramatic increase in efficiency and profitability." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361701) LF Logan F. Service Advisor > "The parts selection page is extremely sluggish, and in stock parts are way to time costly to put in the system." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6359874) WJ Wyatt J. Owner > "Their profitability by service view was a nice feature." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364) AS Adam S. Owner > "The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) TV TODD V. owner > "It saves all my customer data, which allows me to easily communicate with them." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6506816) CB COLLIN B. Owner > "It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) JH John H. President > "Bringing the processes of scheduling, estimating to invoicing into a more streamlined process." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6456759) CB COLLIN B. Owner > "Often inspections would come back incomplete and we would lose all data and details of the inspection." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880) JM Jaqlyn M. Operations Manager > "There are things that make a lot more sense than our previous software like having the ability for customers to defer services and having record of what..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4982778) JW Jair W. owner > "The vehical look up gets confused. When adding the vin or plate number it comes back with the wrong vehical or year" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6344532) LS Luis S. Business Owner > "It brings a level of professionalism that attracts new customers, and provides customer experience that makes them feel we are at the top of our industry,..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6187708) WK Wisam K. Store Manager > "When putting customers in the system have to have info so hard to make estimate just on the go." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6641475) Reed R. Owner > "Using AutoLeaps marketing essentials in combination with AutoLeap allows us to have a smooth and seamless customer online scheduling experience. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5094888) AS Adam S. Owner > "I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) JT Jeff T. General Manager > "I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265) KH Kirstin H. Service Admin > "That we cannot search for a vehicle by VIN after it the work order has been created, we have only been able to search by customer name or by a specific car..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5091678) AB Al B. Owner Proprietor > "Autoleap has all the data saved and easily accessed to organize the entire workflow." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869) HP Hunter P. Automotive technician > "Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6488862) MD Michael D. Owner > "The features, out of the variety of items our Team likes, that most stood out so far is the carmax and motor functionality to quickly estimate work and send..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4905839) KC Kaitlyn C. Service Advisor > "The system will duplicate customers if capitalization is different." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6360238) BP Brandon P. Owner/President > "AutoLeap was able to take all of my existing labor and parts from our Quickbooks account and have it setup and ready to go in the AutoLeap software." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4870652) CM Courtney M. Owner > "US exchange rate for my Canadian business is a bummer, but we are still finding value in the platform." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6362155) JM Jacob M. Mechanic > "I'm still in the implementation stage but it's already helping me organize my invoices and records better." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6562648) JP Jake P. store manager > "tested internet and found no problems , so confirmed that at times it is running slow and lagging." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6515560) RB RANDY B. GENERAL MANAGER > "AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6598258) RH Ray H. Advisor > "The tire portion takes way to long to navigate, looking up prior history is not great." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6499187) Pooya B. SERVICE ADVISOR AND MANAGER > "AutoLeap is a modern and intuitive software for managing automotive shops." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019) AB Aaron B. Owner > "We are a mobile company and holding the tablet and the customers card in one hand while typing the credit card information with the other hand has proven to..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4886136) BS Belal S. Service Manager > "I liked how everything is organised with the system and terminals they offer can integrate with Autoleap." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6531118) JW Jolisa W. co owner-manager > "The initial process is a little bit tedious and kind of a long process, however there is so much help along the way, and I can see why they broke it up this..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6509778) TF Trevor F. admin > "Autoleap simplifies keeping track of jobs and Help is only a click away." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6341799) JT Jeff T. General Manager > "The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265) AM Abdy M. Owner > "Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6683372) DD David D. Owner > "Key features that are meant to make the software more useful do not function as intended." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315) PS Pawan S. Controller > "AutoLeap is a modern solution built with auto repair businesses in mind." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700) BG Brian G. Owner > "THAT I DIDN'T GET IT AUTOLEAP SOONER WHEN I WAS SHOPPING AROUND FOR A NEW INVOICING PROGRAM" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462369) SR Sharon R. Service Manager > "We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6019490) AS Adam S. Owner > "They are a money grab contact software and will put the carrot out in front of you." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216) EC Ebem C. CEO > "What I Like most about AutoLeap it's built for both basic and advanced shop needs." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6497023) ET Eryn T. Service Writer > "Not being able to look up tire inventory." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6382613) DK Diako K. Owner Operator > "How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6687202) JJ Justin J. Owner > "I have had parts disappear from ROs and then they don't get paid for. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939) EA Evan A. Owner > "User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!!" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6511615) BJ Bob J. Business Owner > "Information from my old system could not be transferred" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462521) CH Crystal H. Secretary, service writer > "I like how everything is combined in one spot for ordering parts." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6570516) JS Jodi S. Coordinator > "The software on mobile has not been optimised." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6483947) JE Jessica E. COO > "everything all in one place - helps me to streamline all opeations" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6490175) JJ Justin J. Owner > "I have lost an extreme amount of money to so called "glitches" in the system. " [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939) MA Maria A. OWNER > "what i like most about this program is the efficiency of the program, managing, scheduling, and invoicing all in one place." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4856534) AF Antonio F. Managing Partner > "Not able to test the software before signing a yearly contract" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6543603) JZ Jason Z. Owner > "It has been very simple to navigate and learn the process, great with our customer communication and time saving." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6332342) EL Elias L. Service Advisor > "As a service advisor, I cannot load pictures like the techs." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6445468) MC Missy C. Office Manager > "Very easy to implement, as AutoLeap customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6419151) SO Stephanie O. office manager > "having to manually input every single new part when I'm trying to create a new service (mostly an issue because QBO didn't have these line items already)" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6039023) AM Ashden M. Owner > "Very helpful support staff, and advanced tracking on RO's." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6609907) WD Wyatt D. Owner/Operator > "I miss the supplier specific tabs for ordering...parts tech is nice, but daily I have to manual entry parts that my local suppliers have the aren't coming..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5084531) BP Brian P. Shop Manager > "I like being able to track everything and seeing mechanic efficiency is great!" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361726) DS Dru S. Partner > "The basics are available, but some vehicles are lacking" [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6652222) Adrienne G. Owner, Bookkeeper > "It offers so many features for management on the shop side and it integrates so seamlessly with Quickbooks Online." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6173853) SL Sebastian L. Gm > "My phone their support they were no help they say they pulled from motors database like everybody else does. But Identifix pulls parts and labor from motor..." [See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4887987) [View Reviews](https://www.capterra.com/p/216500/Autoleap/reviews/) VB Vanessa B. Bookkeeper > "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AH Amanda H. Accountant > "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736) CS Cherif S. HR Manager > "It has seamless features that helps us fix issues with efficiency." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) VB Vanessa B. Bookkeeper > "This flexibility may create risks related to data integrity and trust." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AS Adewale S. HIO > "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RA Rania A. Bookkeeper > "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) DB Desi B. Project manager > "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823) JA Joe A. Owner and operator > "Price, issues with customer view when customer sees invoice or estimate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RA Rania A. Bookkeeper > "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) BG Bruce G. President > "they are getting a 1 star rating because I don't have the option to give them a zero." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415) BM Brian M. CEO > "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) BM Brian M. CEO > "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) RY Rolanda Y. Office Manager > "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) RY Rolanda Y. Office Manager > "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) JH John H. President > "The software helped us elevate efficiency in our shops and increased revenue by 85%." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695) SV Sajeev V. Manager > "Unprofessional, Poor Service & Hidden Cancellation Policy" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535) RA Rania A. Bookkeeper > "Shopmonkey does a great job of making the workflow easier to manage." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) KH Kevin H. Owner > "Reports aren't accurate, sales reports aren't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) AS Adewale S. HIO > "Also, it gives much value for money." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RM Ricardo M. SERVICE MANAGER > "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) HG Heldor G. Assessor > "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888) JG Jeremy G. Lead Mechanic > "There is way too much to do and it takes the bookkeeping aspect of the mind a bit." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) LA Lagi A. Service Writer/Manager > "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) RM Ricardo M. SERVICE MANAGER > "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) LA Lagi A. Service Writer/Manager > "Everything about this software has made work life so much easier and also has helped us to bring in more business and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) KH Kevin H. Owner > "Save your money, this product was written by a toddler with an etch a sketch." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) JA Joe A. Owner and operator > "Interactive and saving feature was useful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RM Ricardo M. SERVICE MANAGER > "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for anything." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) CS Cherif S. HR Manager > "The dashboard is intuitive and very easy to use." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) LE Lisa E. Owner > "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540) NS Nicole S. Research Analyst > "Shopmonkey has amazing customer support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092) KH Kevin H. Owner > "Constant bugs, constant problems." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RS Rupal S. Co ordinator > "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049) JA Jason A. operations asst. manager > "i found their terminology to be odd and un-intuitive." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433) MM Micah M. Owner/Manager > "Has helped us keep track of things a lot better and take our customer information side of things to the next level." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) KH Kevin H. Owner > "Inventory isn't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) JS Joao S. Customer success executive > "Easy to setup and implement with our ERP and accounting software." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219) KH Kevin H. Owner > "Customer support is non existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) MR Michelle R. CFO > "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) AG Ana G. VP > "Not enough preloaded data or procedure for transmission." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) MS Martin S. Owner > "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209) LF Luis F. President > "The platform is good but does have glitches that nobody seems to care to address or respond." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) RY Rolanda Y. Office Manager > "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) MR Michelle R. CFO > "Everything had to be processed manually which was messy and exhausting." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) VR Verified Reviewer Help > "There might be a mobile app available, enabling users to access essential features on-the-go." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638) NH Nicole H. Owner > "That is a loss in revenue yet they charge more than others in the industry like Mitchell." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804) JG Jeremy G. Lead Mechanic > "It is user friendly for those of us not super online." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) MM Micah M. Owner/Manager > "The onboarding of the program to our business was tedious and somewhat difficult." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) KN Kaylee N. Secretary > "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197) LF Luis F. President > "Been a customer for almost 4 years and have noticed the decline in the technical support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) AG Ana G. VP > "Hopefully in the future they will be able to update there program to update the transmission side of the programming." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) NH Nate H. Owner/ Service Writer > "The system is very bad at doing its own math." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286) Rocco R. Material handler > "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127) KP Ken P. Owner > "All, found the system too complicated to manipulate. " [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107) JG Josh G. Owner > "Great communication ability between our shop and customers" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807) JB Joshua B. Manager > "This is a software created by people who do not work in the automotive industry and do not know how a shop works." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454) JG Jeremy G. Lead Mechanic > "Shop Monkey is so simple to use compared to competitors." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) TR Todd R. CEO > "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) GH Gloria H. Co-owner > "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649) LF Luis F. President > "Technical support has become terrible." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) BB Bryson B. President & Operations Manager > "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782) MP Maxim P. Owner > "It doesn't have any support for chargebacks or disputes" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047) RY Rolanda Y. Office Manager > "We love the ease of communication with customers through Shopmonkey!" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) TR Todd R. CEO > "Chat support is non-existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) DM David M. Owner > "The final invoice looks professional." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837104) Kevin W. Supply Chain Manager > "Less user-friendly than other options available in recent years." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) AS Adrian S. Owner / CEO > "Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2913754) RF Rebecca F. Controller > "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423) SK Sam K. General Manager > "Makes running and operating the business easy." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836953) DL Dimitri L. Owner > "Basically not allowing us to print an invoice if we didn't input the mileage out." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364) TD THomas D. Sales, Integration > "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090) AP Alyssa P. service writer > "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250) DT Daniel T. Owner > "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382) TS Tessa S. Owner/Service Writter > "Penny rounding on most invoices is incorrect due to a rounding logic error." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121) DD DANIEL D. OWNER/ OPERATOR > "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) MM Mark M. Owner > "The only thing I don't like about the feature is not having implemented it earlier and in hopes that it will integrate..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2189704) DD DANIEL D. OWNER/ OPERATOR > "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) SK Syed K. Owner > "Their electronic customer communication is hit or miss and often tiem not reaching customers." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) DH David H. Owner/Diagnostic Tech > "The time savings and accuracy are astonishing, I don't know how other shops work without it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898) SK Syed K. Owner > "Their reporting is very confusing and I was not easily able to track my shop's profitability ." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) [View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/) ## User interface 4.84 (744) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) 4.60 (265) ### Features AutoLeap Top features 41/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/216500/Autoleap/#features) Shopmonkey 36/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/169022/Shopmonkey/#features) ### Recognition AutoLeap is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Auto RepairSoftware (2024)  Best Value Auto RepairSoftware (2022)  Shopmonkey Best Value Auto RepairSoftware (2022)  ### Deployment & support AutoLeap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopmonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AutoLeap - By AutoLeap - Located in Canada - Founded in Shopmonkey - By Shopmonkey - Located in United States - Founded in 2016 ## Popular Comparisons [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $179/month Price $39.99/month 4.8 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/201737-216500/ARI-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $199/month Price $39.99/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-201737/Shopmonkey-vs-ARI) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $179/month Price $59.99/month 4.8 Features 4.9 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-216500/AutoRepair-Cloud-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $199/month Price $59.99/month 4.5 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-169022/AutoRepair-Cloud-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[4.08 (78)](https://www.capterra.com/p/145351/Manager-SE/reviews/) $179/month Price Contact vendor for pricing 4.8 Features 3.9 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/145351-216500/Manager-SE-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.45 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) $199/month Price $199/month 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/121909-169022/Shop-Boss-Pro-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [RO Writer](https://www.capterra.com/p/173266/R-O-Writer/)[3.88 (93)](https://www.capterra.com/p/173266/R-O-Writer/reviews/) $179/month Price $199/month 4.8 Features 4.0 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/173266-216500/R-O-Writer-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $199/month Price $109/month 4.5 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $179/month Price $109/month 4.8 Features 4.1 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-216500/NAPA-TRACS-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Fullbay](https://www.capterra.com/p/170876/Fullbay/)[4.65 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) $199/month Price $188/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-170876/Shopmonkey-vs-Fullbay) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) vs [ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.04 (98)](https://www.capterra.com/p/10010667/Alldata/reviews/) $179/month Price $199/month 4.8 Features 4.1 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/216500-10010667/Autoleap-vs-Alldata)