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Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.
Designed for auto repair shops, auto mechanics, and service managers, the auto shop management software helps streamline auto repair shop operations and optimize profitability.
Easy to integrate, easy to use, and more features and benefits that work seamlessly. Customers love the way it works with text message updates.
We're a small (growing) team. Before Shopmonkey, one of our weak points as a business was "dropping" customers inadvertently because their calls or emails got lost in the sea of interest.
One the greatest features is it's ability to track procurement processes. The platform also allows effective communication with customers that ensures the work progress is up to date.
It's hard to put a finger on this because whenever a fault is found they are very responsive to fixing it or explaining how to do it when it is end user error.
Has to be the ease of use. It is such a user friendly program and it is only getting better.
In my opinion , a " pay per feature " instead of the bundles packages.
The discount feature is great. The ability to find things by whatever you can remember about the job, customer, or vehicle is great.
A problem that Shopmonkey fixed for me was the constant strain to calculate sales tax, markup pricing, and really staying organized. 10 experience all the way around.
Customer support is amazing you get one guy his actual cell number it’s direct communication they take wonderful care of you while your learning the system and when you need help.
After i cancel they still collecting money from my bank account, 2 charges already and im wasting my time to try to get my money back.
Love the help and resources this program provides. It is easy to use and if you need help using it or if the information that you are looking for is not there, you can always call to get help.
Compared to Alldata they seem to have the same information with worse customer service.
We were very impressed and the two products worked well together. Technicians can do a great job of imputing their own fixes into Identifix in order to verify concerns.
A subscriber for 18 years, the last three years all the info they had has disappeared. The sight is practically worthless.
Identifix is a terrific addition to our service department. If you want to grow, let this software grow with your business.
Will cancel your service without notice and when confronted about it our rep just stated sorry nothing i can do about it now. Been a customer for 4 years now.
Shopmonkey
Top FeaturesIdentifix Shop Manager
Shopmonkey
Identifix Shop Manager
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