# Compare Shopmonkey vs PartsTech 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shopmonkey and PartsTech based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/169022-231766/Shopmonkey-vs-PartsTech

---

# Shopmonkey vs PartsTech Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShopmonkeyPartsTech2/4 selected

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

[PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.6 (118)](https://www.capterra.com/p/231766/PartsTech/reviews/)

[## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

CS

Based on [265 reviews](#user-reviews)

Positive

240

Neutral

11

Negative

14

[## PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.6 (118)](https://www.capterra.com/p/231766/PartsTech/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [118 reviews](#user-reviews)

Positive

107

Neutral

8

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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of reviewers  
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### Shop-Ware

4.8 (163)

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Starting Price

$249.00

Flat Rate,Per Month

Free Trial

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* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Auto Repair Software

Best performer

36 / 45

Only Shopmonkey

-   Accounting
-   Activity Dashboard
-   Alerts/Notifications

14 / 45

User satisfaction

User satisfaction

4.6

User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[118](https://www.capterra.com/p/231766/PartsTech/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.

Best for

Automotive Repair Shops, Dealerships, Tire Shops, Automotive Aftermarket, B2B, E-Commerce, Auto Parts,

## User reviews

Pros & cons

CS

Cherif S.

HR Manager

> "It has seamless features that helps us fix issues with efficiency."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117)

AH

Amanda H.

Accountant

> "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736)

AS

Adewale S.

HIO

> "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829)

RA

Rania A.

Bookkeeper

> "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

DB

Desi B.

Project manager

> "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823)

KH

Kevin H.

Owner

> "Reports aren't accurate, sales reports aren't accurate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

RA

Rania A.

Bookkeeper

> "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

JA

Joe A.

Owner and operator

> "Price, issues with customer view when customer sees invoice or estimate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403)

BM

Brian M.

CEO

> "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902)

KH

Kevin H.

Owner

> "Save your money, this product was written by a toddler with an etch a sketch."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

RY

Rolanda Y.

Office Manager

> "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

BG

Bruce G.

President

> "they are getting a 1 star rating because I don't have the option to give them a zero."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415)

JH

John H.

President

> "The software helped us elevate efficiency in our shops and increased revenue by 85%."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695)

BM

Brian M.

CEO

> "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902)

MS

Martin S.

Owner

> "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209)

RY

Rolanda Y.

Office Manager

> "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

RA

Rania A.

Bookkeeper

> "Shopmonkey does a great job of making the workflow easier to manage."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728)

SV

Sajeev V.

Manager

> "Unprofessional, Poor Service & Hidden Cancellation Policy"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535)

AS

Adewale S.

HIO

> "Also, it gives much value for money."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829)

KH

Kevin H.

Owner

> "Constant bugs, constant problems."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

HG

Heldor G.

Assessor

> "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888)

RM

Ricardo M.

SERVICE MANAGER

> "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

LA

Lagi A.

Service Writer/Manager

> "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898)

KH

Kevin H.

Owner

> "Inventory isn't accurate."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

LA

Lagi A.

Service Writer/Manager

> "Everything about this software has made work life so much easier and also has helped us to bring in more business and..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898)

KH

Kevin H.

Owner

> "Customer support is non existent."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812)

JA

Joe A.

Owner and operator

> "Interactive and saving feature was useful."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403)

JG

Jeremy G.

Lead Mechanic

> "There is way too much to do and it takes the bookkeeping aspect of the mind a bit."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

CS

Cherif S.

HR Manager

> "The dashboard is intuitive and very easy to use."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117)

RM

Ricardo M.

SERVICE MANAGER

> "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

NS

Nicole S.

Research Analyst

> "Shopmonkey has amazing customer support."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092)

RM

Ricardo M.

SERVICE MANAGER

> "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156)

RS

Rupal S.

Co ordinator

> "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049)

LE

Lisa E.

Owner

> "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540)

MM

Micah M.

Owner/Manager

> "Has helped us keep track of things a lot better and take our customer information side of things to the next level."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566)

JA

Jason A.

operations asst. manager

> "i found their terminology to be odd and un-intuitive."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433)

JS

Joao S.

Customer success executive

> "Easy to setup and implement with our ERP and accounting software."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219)

AG

Ana G.

VP

> "Not enough preloaded data or procedure for transmission."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460)

MR

Michelle R.

CFO

> "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445)

LF

Luis F.

President

> "The platform is good but does have glitches that nobody seems to care to address or respond."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

RY

Rolanda Y.

Office Manager

> "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

MR

Michelle R.

CFO

> "Everything had to be processed manually which was messy and exhausting."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445)

VR

Verified Reviewer

Help

> "There might be a mobile app available, enabling users to access essential features on-the-go."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638)

NH

Nicole H.

Owner

> "That is a loss in revenue yet they charge more than others in the industry like Mitchell."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804)

JG

Jeremy G.

Lead Mechanic

> "It is user friendly for those of us not super online."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

MM

Micah M.

Owner/Manager

> "The onboarding of the program to our business was tedious and somewhat difficult."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566)

KN

Kaylee N.

Secretary

> "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197)

LF

Luis F.

President

> "Been a customer for almost 4 years and have noticed the decline in the technical support."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

AG

Ana G.

VP

> "Hopefully in the future they will be able to update there program to update the transmission side of the programming."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460)

NH

Nate H.

Owner/ Service Writer

> "The system is very bad at doing its own math."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286)

Rocco R.

Material handler

> "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127)

KP

Ken P.

Owner

> "All, found the system too complicated to manipulate. "

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107)

JG

Josh G.

Owner

> "Great communication ability between our shop and customers"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807)

JB

Joshua B.

Manager

> "This is a software created by people who do not work in the automotive industry and do not know how a shop works."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454)

JG

Jeremy G.

Lead Mechanic

> "Shop Monkey is so simple to use compared to competitors."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643)

TR

Todd R.

CEO

> "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740)

GH

Gloria H.

Co-owner

> "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649)

LF

Luis F.

President

> "Technical support has become terrible."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995)

BB

Bryson B.

President & Operations Manager

> "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782)

MP

Maxim P.

Owner

> "It doesn't have any support for chargebacks or disputes"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047)

RY

Rolanda Y.

Office Manager

> "We love the ease of communication with customers through Shopmonkey!"

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649)

TR

Todd R.

CEO

> "Chat support is non-existent."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740)

DM

David M.

Owner

> "The final invoice looks professional."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837104)

Kevin W.

Supply Chain Manager

> "Less user-friendly than other options available in recent years."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949)

AS

Adrian S.

Owner / CEO

> "Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2913754)

RF

Rebecca F.

Controller

> "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423)

SK

Sam K.

General Manager

> "Makes running and operating the business easy."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836953)

DL

Dimitri L.

Owner

> "Basically not allowing us to print an invoice if we didn't input the mileage out."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364)

TD

THomas D.

Sales, Integration

> "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090)

AP

Alyssa P.

service writer

> "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250)

DT

Daniel T.

Owner

> "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382)

TS

Tessa S.

Owner/Service Writter

> "Penny rounding on most invoices is incorrect due to a rounding logic error."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121)

DD

DANIEL D.

OWNER/ OPERATOR

> "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051)

MM

Mark M.

Owner

> "The only thing I don't like about the feature is not having implemented it earlier and in hopes that it will integrate..."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2189704)

DD

DANIEL D.

OWNER/ OPERATOR

> "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051)

SK

Syed K.

Owner

> "Their electronic customer communication is hit or miss and often tiem not reaching customers."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588)

DH

David H.

Owner/Diagnostic Tech

> "The time savings and accuracy are astonishing, I don't know how other shops work without it."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898)

SK

Syed K.

Owner

> "Their reporting is very confusing and I was not easily able to track my shop's profitability ."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588)

AG

Ana G.

VP

> "Customer service has been amazing."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460)

SB

Scott B.

Business Development

> "The software is expensive to begin with, so adding Canadian exchange on top is painful."

[See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2537845)

[View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

Justin S.

Operations Manager

> "Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7116053)

Justin S.

Operations Manager

> "It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7116053)

JJ

Justin J.

Owner

> "Estimates are so much faster using PartsTech and always get the best price for my customers."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6817637)

JM

Jackie M.

HR and Finance Manager

> "Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the wrong..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973)

Sean C.

Owner

> "Hands down one of the best quoting tools for parts."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7071778)

JJ

Justin J.

Owner

> "Could be just the RO writing system I was using as it had a ton of flaws."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6817637)

HM

Haley M.

Owner

> "How good their customer service was in the beginning of our business relationship with them."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6834047)

JM

Jackie M.

HR and Finance Manager

> "PartsTech can be a little buggy at times."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973)

Keith O.

Owner

> "A few bugs but still good."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361)

TK

Tim K.

Owner/operator/technician

> "search results are limited, and i've run into issues not being able to find correct parts or just not showed on search..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3540657)

AB

Andrew B.

General Manager

> "PartsTech makes the service writing job much easier finding parts, shopping parts quickly and providing estimates quickly..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852)

Keith O.

Owner

> "Customer Service is horrible."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361)

GY

Gabriel Y.

Service Manager

> "One of the best features about this tool is being able to lookup parts from multiple venders based of the VIN of the..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4124408)

BK

Brandy K.

Owner

> "As of the time of this review, there is nothing that I have found that I do not like about PartsTech"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6695942)

JM

Jackie M.

HR and Finance Manager

> "It is extremely helpful to be able to price shop."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973)

LT

Laramie T.

SERVICE ADVISOR

> "The program takes way to long to add parts to the cart, to submit to the ticket, and it has to be restarted or refreshed."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3539171)

Keith O.

Owner

> "Easy to use and alot is very smooth transitioning from step to step."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361)

AM

Amber M.

office manager

> "Sometimes it does not show all parts that are in stock, or the pricing is off, or it will show us stuff is in stock, yet..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4404949)

DO

Dori O.

Service advisor

> "I like that it was easy to integrate into current software. "

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6578497)

RB

Richard B.

Owner

> "It occassionally fails to return relevant results or will return no results when in fact an integrated vendor has the parts..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3775294)

KL

Kyle L.

Owner

> "I love that it pairs with our autoleap to easily keep track of all of our orders."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6189956)

JM

James M.

GM

> "The only issue we have is parts showing in stock then once ordered they may not be in stock and vendors don't notify us."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4073497)

JH

James H.

Service Advisor

> "Being able to shop all parts providers from one site saves both time and allows me to compare prices to be able to save..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3780679)

WM

William M.

SERVICE ADVISOR

> "Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys)"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4029398)

RR

Rosa R.

Front Desk

> "What I like most about PartsTech is being able to have all our vendors in one platform."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6082257)

TH

Tyler H.

Service Manager

> "We have had stuff accidentally ordered and some places integrations are not accurate for stock"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4073444)

DO

Dori O.

Service advisor

> "It is very helpful and able to be a huge resource."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6578497)

PM

Patrick M.

As. Manager

> "IDK if its our sources just don't utilize it effectively or if PartsTech is just circling the drain."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3731140)

JC

James C.

Owner

> "In addition, the search bar is beneficial in that you can cross-reference OE part numbers or other brands to find the..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3520483)

RB

Richard B.

Owner

> "Parts info is sometimes incomplete or confusing, but that's probably up to the supplying vendor, not PartsTech."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3775294)

JH

Jonathan H.

Owner

> "That it makes it easy to shop parts and compare prices between vendors"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6189944)

LB

Lauren B.

shop administrator

> "Sometimes there are interruptions in the connection with certain parts suppliers. "

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3774942)

WW

William W.

owner

> "This software ties in nicely with my POS and allows me to write estimate completely in one program. "

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4288128)

GW

Gary W.

owner

> "We hear they are looking at a labor guide (motor) which is arguably the WORST labor guide to use. "

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3529308)

AB

Andrew B.

General Manager

> "The catalog and ability to see several vendors makes it very easy to use, shop pricing, and add and subtract items to the..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852)

AR

Alex R.

Co-Owner

> "The catalog can add a layer of confusion sometimes."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4372496)

TC

TeeKee C.

GENERAL MANAGER

> "The fact that tracs/parts tech now allows parts to be billed and ordered to repair orders makes life a lot easier"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3556846)

MC

Mark C.

Owner

> "In the beginning we weren't able to see all the part lines but that was an issue with the vendors line codes that Partstech..."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3467798)

AB

Andrew B.

General Manager

> "A few clicks gets the order submitted to vendor and it makes my job writing tickets much easier. "

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852)

RK

Russ K.

Owner

> "It's easy to forget that they are a separate entity and it's not just part of the POS."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4096949)

CS

Chuck S.

Owner

> "Makes sourcing parts, building quotes and estimates much more efficient."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3681187)

PM

Patrick M.

As. Manager

> "This makes PartsTech damn near useless."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3731140)

MR

Matt R.

Owner

> "I love the interchange data"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6189813)

GW

Gary W.

owner

> "Don't us Motor guys, it will cost your business lots of money!"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3529308)

JJ

James J.

Service Advisor

> "The program is very user friendly and has good notes as to when certain parts are needed for certain options for vehicle."

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3538944)

SM

Staci M.

Owner

> "PLEASE GET RID OF THIS FEATURE!!!"

[See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3556975)

[View Reviews](https://www.capterra.com/p/231766/PartsTech/reviews/)

## User interface

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

4.60 (265)

[PartsTech](https://www.capterra.com/p/231766/PartsTech/)

4.56 (118)

### Features

Shopmonkey

Top features

36/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/169022/Shopmonkey/#features)

PartsTech

14/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/231766/PartsTech/#features)

### Recognition

No recognitions have been awarded to Shopmonkey

No recognitions have been awarded to PartsTech

### Deployment & support

Shopmonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PartsTech

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shopmonkey

-   By Shopmonkey
-   Located in United States
-   Founded in 2016

PartsTech

-   By PartsTech
-   Located in United States
-   Founded in

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