Looker vs RentSense: Which is a better fit?

I love the ability to visualize all of the data in one space. Dashboard creation is easy and so useful.

Can get a bit confusing and confining with more complex queries/analysis. Machine written sql can be annoying.

We use ours with Redshift and Aurora and they take most advantage of both systems. Their super awesome customer support - always available chat who are really good at what they are doing.

To be fair, if you have a terrible underlying data warehouse, then all Looker will do is expose that.

It’s a good option if you want to do dashboards connected to google sheets. Also a good alternative to PowerBi.

Unfortunately, their documentation could use some improving as often I find myself confused and unsure what to do with their docs.

Looker has been a great and useful tool for out business. Where we've found challenges is in the specific data dictionary and set-up, which internally was not well prepared prior to implementation.

I dislike how long it can take certain reports in Looker to load.

Overall experience with Rent Sense has been fantastic, as a fairly new customer the benefits are being realised and it has really supported our processes and performance.

The cases that are in credit and dont need action- time waste.

Am very happy with Rentsense, as stated easy to use, easy to contact tenants, manage caseload and the technical support is also very good speedy and thorough.

Technical glitches, not very often but annoying when they happen.

The reporting suite that runs alongside rent sense to support arrears hotspots and areas that require more attention are brilliant for an overall proactive approach.

Nothing really, it can be difficult sometimes to know why cse is showing under which rule however we haev some training coming up around this.

Very Good, I am happy with bringing the attention to new rent account for me to act in time.

There is no direct link to Cx when using the Advanced caselist function.