Looker vs Power BI Connector for ServiceNow: Which is a better fit?

I love the ability to visualize all of the data in one space. Dashboard creation is easy and so useful.

Can get a bit confusing and confining with more complex queries/analysis. Machine written sql can be annoying.

We use ours with Redshift and Aurora and they take most advantage of both systems. Their super awesome customer support - always available chat who are really good at what they are doing.

To be fair, if you have a terrible underlying data warehouse, then all Looker will do is expose that.

It’s a good option if you want to do dashboards connected to google sheets. Also a good alternative to PowerBi.

Unfortunately, their documentation could use some improving as often I find myself confused and unsure what to do with their docs.

Looker has been a great and useful tool for out business. Where we've found challenges is in the specific data dictionary and set-up, which internally was not well prepared prior to implementation.

I dislike how long it can take certain reports in Looker to load.