HotelFriend vs AirHost: Which is a better fit?

HotelFriend would typically praise its ease of use, comprehensive features, reliable performance, and excellent customer support.

Poor integration with channel manager | They made us think that they have their own channel manager, but again, nope.

Adrian A

IT Manager

Based on such positive experience, I can wholeheartedly recommend HotelFriend to other businesses seeking a reliable and compliant solution for their property management needs.

Integrations | even the most basic PMS, will have some integrations with Zapier or mailchimp, but this one, no no no.

HotelFriend would typically praise its ease of use, comprehensive features, reliable performance, and excellent customer support.

The system is really slow and suffers from many bugs. The app is not of any use, just for their own marketing purposes and believe me, you still need to pay for it, which is hilarious.

Our hotel has seen a remarkable 70% improvement in room distribution. The system's features made it easy to manage and sell our rooms with ease, resulting in increased revenue and guest satisfaction.

Michael M

Sales Agent

Albeit having all the services cloud based is a plus, we struggled to work with it when internet connectivity was poor. Maybe an offline syncing feature would help here.